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Ward Clerk
2 months ago
Description
Ward Clerk | Oaklands Hospital | Full Time Hours
The role
The successful candidate will be expected to provide clerical, administrative and information technology support to medical, nursing and other staff in relation to the patients being cared for within the Ward, Day Case Unit and Endoscopy Unit.
Where you’ll be based
Oaklands Hospital is part of Ramsay Health Care UK, one of the leading independent healthcare providers in England. The hospital has an excellent reputation for delivering high quality healthcare for patients with health insurance, patients who are self-funding treatment or NHS patients exercising choice through the e-referral system.
Duties & responsibilities
Receive/welcome new patients onto the ward, checking particulars on their records and ensuring notes are in order
Ensure identity bracelets available for nursing staff
Compile sets of required blank documentation for emergency patients
Receive/welcome visitors onto the Ward and inform Sister/Charge Nurse or deputy of any query they may have
Answer the telephone, responding to questions or requests as appropriate
Request the services of allied healthcare professionals as requested by nursing staff (eg Physiotherapists/Radiographers/Porters)
Make outpatient referrals as requested by nursing staff
Notify Pathology of urgent blood specimens when requested by nursing staff
Request and collect (or deliver when requested) notes from various departments
Order transport for patients as requested by nursing staff, completing appropriate paperwork
Ensure records are sent from the ward correctly compiled and completed following patient discharge
Report identified maintenance defects to engineers, completing appropriate paperwork.
Distribute, sort and re-address mail
Ensuring demographics of admitted, transferred and discharged patients are up date electronically and manually
Ensure that MAXIMS demographics accurately reflect the ward bed state
Participate in training of staff on the use of MAXIMS
Ensure ward bed board is up-to-date with patient admissions and discharges.
Photocopy any necessary paperwork
Maintain a satisfactory stock of ward paperwork
Ensure the patient notes/documentation is stored in a safe manner, with records filed accurately within Ramsay Healthcare guidelines
To undertake any other clerical duties as designated by the Ward manager/Nurse-in-Charge
Professional Responsibilities
Ensure that the delivery of all clerical details complies with departmental and Ramsay Healthcare policies, procedures and guidelines
Ensure that any communications by self are perceived in a constructive and helpful manner
Ensure all relevant policies are adhered to at all times
What you'll bring with you
Administration/clerical experience
MAXIMS experience - desirable
Outstanding professional customer service and inter-personal skills
Friendly, outgoing personality
The ability to make decisions and use your initiative
Flexibility and adaptability to cover the needs of the department/hospital
Excellent communication skills
Proficiency in Microsoft Office and willingness to learn additional software
Excellent attention to detail
Good time management skills
Previous experience of having worked in a hospital setting
In return we offer
25 Days Leave + Bank Holidays
Buy & Sell Flexi Leave Options
Private Pension where Ramsay will match up to 5% after a qualifying period
Flexible shift patterns available where possible
Enhanced Competitive Parental Leave Policies (launched 2023)
Private Healthcare for you and dependents includes online GP
Life Assurance (Death in Service)
Free Training and Development via the Academy
Free Parking on site for workers (where possible)
Subsidised staff restaurant (where possible)
Over 8,000 discounts and special offers via benefits portal
Book discounted cinema tickets on the dedicated cinema portal
The Blue Light Card Scheme
