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Night Guest Service Assistant

4 months ago

Maidenhead, United Kingdom RBH Full time
Thames Riviera , The Bridge Bridge Road, Maidenhead, Berkshire, SL6 8DW SHARE:

JOIN OUR FAMILY

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality  We are passionate about the industry and always on the lookout for new talent to join us on our journey... 

A DAY IN THE LIFE OF A NIGHT GUEST SERVICE ASSISTANT AT THAMES RIVIERA HOTEL

What you'll be doing...

Reporting to the Guest Service Manager, we are looking for someone who enjoys variation and has a flexible approach to their working environment. Interested in learning how each department within the hotel operates? We have got you covered at Thames Riviera. You can expect to wear many capes throughout your working day including Guest Service Agent, Receptionist, Food & Beverage Assistant and Housekeeping - no shift is the same

Our team are like a family, and we work together to deliver outstanding guest service to our guests by offering timely, efficient, knowledgeable, and truly remarkable service. We are an enthusiastic, authentic bunch of individuals who truly care about teamwork and great service 

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in the role of Night Guest Service Assistant you will need the following qualities and skills. 

  • Outstanding communication skills
  • Experience within a customer facing role is preferred. No experience? No big deal - we’ll train you up 
  • A can-do attitude
  • Computer literate with a professional telephone voice 

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture... 

  • Discounted hotel room rates for you and your friends & family
  • Extra days holiday for your birthday
  • Flexible working arrangements
  • Pension
  • Free meals on duty saving you over £1000 per year

To learn more about our full benefits package,  to watch our employee benefits video.


EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .

#LifeatRBH 

 

Thames Riviera The Bridge Bridge Road, Maidenhead, Berkshire, SL6 8DW
  • Job Ref RBH14129
  • Branch Thames Riviera
  • Location Maidenhead
  • Salary/Benefits £9,518 per Annum (£11.44 per hour) + Benefits
  • Contract type Permanent
  • Hours Part Time
  • Shift pattern NIGHTS 16 HRS PER WEEK
  • Hours per week 16
  • Date posted 09/05/2024
  • Closing date 11/06/2024