Lounge Assistant Manager

2 weeks ago

Hounslow, United Kingdom Sodexo Full time
Job Introduction

About the Role

Lounge Manager Assistant  at  American Express Centurion lounge Terminal 3 Departures

We’re experience makers.

And food fanatics.

And we’re hiring.

Every ingredient, every moment, and every venue is another opportunity to make memories for guests around the world. Work alongside a team of creators that delivers the best of the local culinary culture. At Sodexo Live you get to serve-up unforgettable experiences every single day. 

Be part of something greater.

Do you have a passion for people? Would your ideal job be working in an exciting, lively environment at an airport? If so, we have a fantastic opportunity   to join us at  American Express Centurion lounge Heathrow Terminal 3 Departures.

With customer service at the heart of what you do, you’ll be the first friendly face our visitors will see, and you’ll set the tone for each guest’s experience.

You’ll bring our service to life, by engaging with guests, creating a memorable pre-flight experience. You’ll play your part in getting the world moving again and brining families together

We maintain the highest of standards and, with your help, we’ll be ensuring that all our services are delivered with care, flair and of course, a winning smile

You must be able to provide 5 years working history and 5 years address.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.

Role Responsibility
  • Work with a team of Supervisors , to ensure the smooth, efficient and effective catering service in Amex Centurion Lounge.  In addition to act as cover for the General Manager in his/her absence.
  • Support the General Manager in the day to day management of the Catering Teams – compiling rotas and updating staffing schedules to ensure efficient resource allocation.
  • To ensure the daily food safety and allergen paperwork is completed to the required standard and to report/take action on shortfalls.
  • Support General manager on planning and delivering high standard of facilities management.   
  • Ensure all new catering & front of house staff are inducted and provided with comprehensive on the job training.
  • To support and manage all aspects of production and presentation of service, having regard for delivering high standards of health and safety, hygiene, nutritional value and allergen control and ensure non-compliance is reported.
The Ideal Candidate
  • A recognised food hygiene qualification.
  • Knowledge of volume catering
  • Clear understanding of Health and Safety legislation
  • Clear understanding of Food Hygiene legislation
  • Ability to supervise and develop junior members of the catering team
  • A strong background in staff management and a thorough understanding of conducting investigations and performance management.
Package Description
  • 40 Hours a week
  • £17 an Hour 
  • 5 on 2 of ( required to work on weekends )
  • Shift work pattern  5 on 2 of ( required to work on weekends )
  • Start date: immediate start.
  • Many employee benefits, rewards and recognition.

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