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Lounge Host

4 months ago

Hounslow, United Kingdom DO & CO Airline Catering Full time
Company Description

Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.

Job Description
  • Making a note of our lounge guest food requests
  • Serving of food and beverages to lounge guests
  • Clearing and setting up of tables for dining purposes
  • Maintaining the buffet – replenishing food items, explaining dishes on the buffet and assisting with service
  • Polishing of cutlery, crockery, and glassware
  • Ability to describe dishes offered on the buffet and a la carte menu explaining the allergens
  • Attend to passenger queries and complaints
  • Consult the supervisors and managers as and when required
  • Liaise with the bar person and culinary team with regards to food and drinks orders
  • Ensuring that all food and beverage related services are provided as per Qatar Airways standards (these will be provided during the service training provided by Qatar Airways management)
  • Assisting the cleaning team in the lounge and back-of-house areas during non- passenger usage.
Qualifications
  • Minimum 2 years hospitality experience
  • Excellent customer service skills
  • Great Team player
  • Attention to details and the ability to work fast under pressure
  • Self-motivated attitude
  • Confident working in a team
  • Able to communicate effectively in English
  • Flexibility in regards to your work availability is essential, as the Lounge operates 7 days a week, including evenings, weekends and public holidays.
  • Right to work in the UK
Additional Information

We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:

  • £13.00 per hour
  • Enjoy perks by referring your friends through our Refer a Friend Scheme
  • Save money and time with On-Site Free Meals
  • Expand your skills and knowledge through our in-house training opportunities.
  • A business where you can have a real impact, we’re not afraid of new ideas
  • Genuine career development opportunities, both nationally and internationally
  • The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market

DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

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