Advice Service Manager
2 months ago
**Exciting Interim Opportunity: Advice Service Manager**
On behalf of our client, a well-established advice and support organisation in East Berkshire, we are seeking an experienced Interim Advice Service Manager for a 6-month contract. This is a unique opportunity to step into a key leadership role, ensuring the effective delivery of essential services to the local community.
About the Role:
As the Interim Advice Service Manager, you will be instrumental in maintaining smooth operations while the organisation undergoes a structural review and recruits a permanent Head of Advice. This role involves managing a dedicated team of staff and volunteers, ensuring the highest quality advice is provided to those in need. With an immediate start required, this role is critical in ensuring continuity and stability in the advice service during this transition period.
Key Responsibilities:
- Lead and manage daily operations of the advice service, ensuring staff and volunteers are effectively supported, trained, and supervised.
- Maintain and improve the quality of advice delivered to clients across a range of areas, including housing, debt, employment, and benefits.
- Support the expansion of the volunteer team, particularly in the delivery of services in the Slough area.
- Work closely with the Chief Officer and interim Head of Advice on service planning, ensuring staffing and resources are in place to meet demand.
- Contribute to the organisation’s ongoing review of advice service structure, with a focus on long-term sustainability.
Candidate Profile:
- Proven experience in managing advice services or similar roles, with a track record of delivering high-quality performance.
- Strong leadership and team management skills, with the ability to inspire and develop staff and volunteers.
- Excellent communication skills, with the ability to work effectively at all levels of the organisation.
- Expertise in advice areas such as housing, benefits, debt, and employment, ensuring that staff and volunteers are supported in handling complex cases.
- A proactive problem-solver who thrives in a busy and evolving environment.
What’s On Offer:
- Competitive salary: £40,000 to £45,000 (FT, pro-rata for part-time).
- 6-month interim contract, with the possibility of part-time reduced hours for exceptional candidates (minimum 30 hours per week).
- 5% employer pension contribution.
- 25 days holiday + 8 public holidays.
- Flexible hybrid working, with offices in Bracknell and Maidenhead and outreach services in Slough.
- Free parking and access to an employee perks and assistance programme.
If you are an experienced advice service professional looking for a rewarding interim opportunity, we’d love to hear from you.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
-
Advice Service Supervisor
5 months ago
Bracknell, United Kingdom Citizens Advice East Berkshire Full time**Advice Services Supervisor - Role Description** **Role Overview** The primary responsibility of this role is to oversee the advice service, providing guidance and assistance to advisers and caseworkers in delivering favourable advice outcomes to individuals within the local community. Additionally, the role involves conducting quality assurance...
-
Advice Service Information Assistant
5 months ago
Bracknell, United Kingdom Citizens Advice East Berkshire Full time**Background** Citizens Advice East Berkshire, Bracknell & Crowthorne Foodbank and the Trussell Trust have come together to deliver free advice service for people struggling to afford the basics. Operating in Bracknell & Crowthorne the adviser will offer personalised advice and support to help address the underlying causes of the hardship, maximise...
-
Advice Service Manager
2 months ago
Bracknell, United Kingdom Harris Hill Full time**Exciting Interim Opportunity: Advice Service Manager** On behalf of our client, a well-established advice and support organisation in East Berkshire, we are seeking an experienced Interim Advice Service Manager for a 6-month contract. This is a unique opportunity to step into a key leadership role, ensuring the effective delivery of essential services to...
-
Strategic Advice Leader
1 month ago
Bracknell, Bracknell Forest, United Kingdom Harris Hill Charity Recruitment Specialists Full timeJob OverviewHarris Hill Charity Recruitment Specialists is seeking a highly skilled and experienced Head of Advice to join their team.The successful candidate will be responsible for ensuring the delivery of high-quality advice services across multiple channels, maximising engagement and access.Key ResponsibilitiesDevelop and implement strategies to meet...
-
Assessment and Advice Officer
5 months ago
Bracknell, United Kingdom Bracknell Forest Council Full timeWe are very excited to announce a vacancy within the assessment and advice team at Forestcare. This role is based in the community and enables a Forestcare officer to compile and review risk and support plans and carry out assistive technology assessments all with a person-centred approach. This role provides variety as we strive to provide emergency...
-
Assessment and Advice Officer
5 months ago
Bracknell, United Kingdom Bracknell Forest Council Full timeWe are very excited to announce a vacancy within the assessment and advice team at Forestcare. This role is based in the community and enables a Forestcare officer to compile and review risk and support plans and carry out assistive technology assessments all with a person-centred approach. This role provides variety as we strive to provide emergency...
-
Service Manager
4 weeks ago
Bracknell, United Kingdom Technical Recruitment Solutions Ltd Full timeService Manager - Reading- £50K The job will be running a small service department. Youll be tasked with growing this division. The company want to become the trusted partner to a number of customers. Help fellow Engineers with trusted advice, kind schedules and training when needed? Work for a company that understands work finishes and that there is...
-
Health Visitor
5 months ago
Bracknell, United Kingdom Service Care Full time**Band 6 Health Visitor** Berkshire Healthcare NHS Trust Skimped Hill Health Centre, Bracknell, RG12 1LH Monday to Friday. 37.5 Hours per week (09:00-17:00) **£30ph Weekdays** We are looking for strong team players who have a real passion for working with children and families. You will need to have excellent communication and interpersonal skills with the...
-
Fire Safety Inspector
2 weeks ago
Bracknell, United Kingdom Service Care Solutions Full timeOur Client based in Berkshire is currently recruiting for a Customer Safety, Fire Inspector to join their team on an initial fixed term contract until April 2025.This is a Full time role for at least 4 months with possibility of extension based in Bracknell offering £33,973 per year.The purpose of the role is to oversee the inspection of communal areas...
-
Customer Service Adviser
6 months ago
Bracknell, United Kingdom Activate Learning Full time**Who we are**: Activate Learning is a pioneering education group with a global reach, committed to transforming lives through our approach to learning. We see our employees as individuals, empowering them to make the right choices for their ambitions and careers. We value our people as vital to our continued success and aspire to a diverse, open and...
-
Customer Service Representative
4 weeks ago
Bracknell, Bracknell Forest, United Kingdom beBee Professionals Full time £20,000 - £25,000As a Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Bracknell, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and...
-
Customer Service Specialist
1 month ago
Bracknell, Bracknell Forest, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a Customer Service Specialist to deliver exceptional customer service and support the store's day-to-day operations in Bracknell, United Kingdom.Key Responsibilities:Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock levels.Assist with stock...
-
Sales and Service Advisor
4 weeks ago
Bracknell, Bracknell Forest, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a Sales and Service Advisor to join our retail team in Bracknell, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock levels.Assist with stock replenishment and...
-
Customer Service Specialist
2 months ago
Bracknell, Bracknell Forest, United Kingdom beBee Professionals Full time £20,000 - £25,000Be Part of Our Dynamic Retail Team!We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Bracknell, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist...
-
Customer Service Specialist
1 month ago
Bracknell, Bracknell Forest, United Kingdom beBee Professionals Full time £20,000 - £25,000Role Summary:We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Bracknell, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist customers with product...
-
Customer Service Specialist
1 month ago
Bracknell, Bracknell Forest, United Kingdom beBee Professionals Full time £20,000 - £25,000Be Part of Our Dynamic Retail Team!We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Bracknell, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist...
-
IT Service Delivery Manager
1 month ago
Bracknell, Bracknell Forest, United Kingdom Get Staffed Online Recruitment Limited Full timeJob Summary:We are seeking an experienced IT Service Delivery Manager to oversee the Service Desk operations for our client's IT Team. The successful candidate will have a strong background in managing IT service delivery teams and a good understanding of problem management and incident management processes.Key Responsibilities:Ensure prompt and effective...
-
Customer Service Representative
4 weeks ago
Bracknell, Bracknell Forest, United Kingdom Entain Full timeDeliver Exceptional Customer ServiceWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Manager. As a key member of our shop team, you will be responsible for delivering outstanding customer service, ensuring a positive experience for our customers, and driving sales growth.Key...
-
Service Desk Manager
4 weeks ago
Bracknell, Bracknell Forest, United Kingdom TD SYNNEX UK Limited Full timeAbout the Role:As a Service Desk Manager at TD SYNNEX UK Limited, you will be responsible for leading an international team of 24/7 desk service engineers. This is a hybrid office-based role that requires effective management and operational supervision of the staffing and shift working to ensure continued service operation.The position is accountable for...
-
Senior Service Manager
2 weeks ago
Bracknell, Bracknell Forest, United Kingdom Look Ahead Full timeAbout the RoleWe are seeking a Senior Service Manager to lead our Young People service in Bracknell. As a key member of our team, you will be responsible for ensuring that a holistic and cohesive model of customer support is embedded across your patch.Key ResponsibilitiesLead and motivate your team to ensure the championing of and maintenance of a positive...