Car Park Assistant

1 month ago

Petworth, United Kingdom National Trust Full time

Summary

Working within a bustling atmosphere as part of passionate team this role as a Car Park Assistant plays a core part in providing fantastic customer service.

Hours:  This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we’re looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We’d give you as much notice of this as possible. Weekend and bank holiday working will be required. 

Salary: £11.50 per hour

Duration: Fixed-term until 28 February 2025

Interviews: 19 November 2024

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

What it's like to work here

Change is taking place at Petworth House and Park and the team are looking for innovative people to join them. The team is currently working to update the property’s visitor offering and highlight its internationally-renowned collection of pictures and sculpture as well as its Capability Brown designed historic park and pleasure grounds. If you have lots of ideas, energy and ambition, then Petworth House could be the place for you. You'll be reporting to the Welcome Manager and be part of a team of 16 other staff members and 60 volunteers.

What you'll be doing

You’ll be working outside, meeting and greeting our visitors, providing help and guidance on where to park and may be required to sell parking tickets. You'll help to keep the car park and surrounding area in good order, and provide a courteous and informative service to our visitors.

You’ll also be responsible for answering queries and making sure visitors can find everything they need for their visit. When interacting with our customers, you’ll inform them of the amazing work we are doing and what their money is funding, promoting local projects or promoting our cause.

As this is an outdoors role, you'll need to be comfortable working in all weather conditions.

You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking for

You’ll be:

Helpful & Friendly Customer focused with a positive attitude Enthusiastic with a willingness to learn A team player, but also can work on your own initiative

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

•Substantial pension scheme of up to 10% basic salary

•Free entry to National Trust places for you, a guest and your children (under 18)

•Rental deposit loan scheme

•Season ticket loan

•EV car lease scheme 

•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

•Flexible working whenever possible

•Employee assistance programme

•Free parking at most Trust places

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