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Field care supervisor

1 month ago

Yeovil, United Kingdom Home Instead Full time

Job Description

Support care consultations including live-in care, service reviews and completing client support plans. Project manage the recruitment and set up of live in care professionals for new clients. Conduct staff supervisions and client QA’s. Create, update and audit client care plans and assist with digital care planning. Maintain accurate client and Care Professional records on Home Instead software and People Planner. Conduct client and Care Professional introductions. Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care. Carry out client reviews and action these accordingly. Support and mentor Care Professionals. Provide support to the Clients. Maintain regular contact with clients and Care Professionals. Any other duties as directed by your line manager. Ensure in respect of employment and service delivery. Carry out any other duties deemed necessary for the successful operation of the business. Be part of the on-call Rota to provide out of hours support for our Clients and Care Professionals.

Qualifications

Level 2 NVQ in Health and Social Care or equivalent is required. Experience in the care sector delivering a wide range of personal care services. Experience of working with MAR sheets and medication in a supervisory role. Experience with (Live-in) Care Coordinating is preferred Passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes. Knowledge and understanding of legislation and regulations specific to Health and Social Care. Flexible availability, including some weekends is essential, in order to support the growing needs of Home Instead. Good communication skills with the ability to build rapport quickly. Must be confident to use care management technology including providing support and training to Care Professionals. Must understand the importance of confidentiality working within current legislation. Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and virtual communication platforms with the aptitude to learn and adopt new technologies and software where appropriate. Must have full driving license and means of transport if required within the territory to visit clients. Be organised and flexible to meet the needs of the business.

Additional Information

8 hour shift Monday to Friday Pension plus holiday pay and mileage Blue Light Discount card eligibility Ongoing wellbeing support from a dedicated 'wellbeing champion'

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