Senior Maintenance Manager

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.

Our Warehouse Operation is an impressive, state of the art, 2.5m square foot Distribution Centre in Shirebrook, and one of the most advanced warehouses within the UK. We are currently looking to grow our Warehouse Team with individuals who are obsessed with continuous improvement and innovation.

Frasers Group are a proud partner of the Institute of Engineering and Technology 

Why join us?

Our mission- we are building the worlds most admired and compelling brand ecosystem

Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences

At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

• Think without limits - Think fast, think fearlessly, and take the team with you
• Own it and back yourself - Own the basics, own your role and own the results
• Be relevant - Relevant to our people, our partners and the planet

Are you ready to join the Fearless?

We are seeking an experienced and highly skilled Senior Maintenance Manager to oversee the maintenance support functions of our warehouse automation system. The ideal candidate will possess an in depth understanding of warehouse automation, be adept at managing large teams, and demonstrate a strong commitment to ensuring optimal operational efficiency and safety. This role involves both managing the day to day running of the MHE, a strategic role in developing and improving the support team, and continuous improvement initiatives to support our warehousing operations.

Key Responsibilities:

Leadership and Management:

• Lead, mentor, and develop a team of maintenance professionals, including training manager, reliability manager, CMMS specialist, Maintenance planner, stores team.
• Foster a culture of safety, team training, efficiency, and continuous improvement within the maintenance team.
• Set performance goals in line with business OKR’s and conduct regular performance reviews along with 1-2-1’s.

Maintenance Operations:

• Develop and implement comprehensive maintenance strategies and schedules to ensure all warehouse equipment and systems are operating efficiently, conducting regular reviews of the 52-week plan to ensure optimal performance is achieved.
• Ensure compliance with safety regulations and industry standards.
• Work to develop PM/WO compliance to achieve a world class level, reviewing periodically to ensure efficient PMs are conducted and appropriate resource is allocated.

Budget and Resource Management:

• Manage the maintenance department budget, including forecasting and controlling expenses.
• Oversee the optimization of resources, including labour, materials, and equipment.
• Coordinate with procurement to ensure timely availability of necessary spare parts and supplies.
• Ensure equipment refurbishment is forecasted and included in future budgets.

Process Improvement:

• Collaborating with the team identify opportunities for process improvements and implement changes to enhance operational efficiency and reduce downtime.
• Utilize data and analytics to monitor performance and make data-driven decisions.
• Continuously develop and improve the CMMS systems, using the team to own their individual areas within CMMS, driving to achieve a world class CMMS.
• Ensure investigations are conducted for all major breakdowns and root cause actions raised and executed.

Compliance, Safety and Training:

• Ensure all maintenance activities comply with relevant health, safety, and environmental regulations.
• Conduct regular safety audits and risk assessments.
• Working with the training manager, ensure all shift have a robust training plan in place, with clear training needs/development plans in place.

Collaboration and Communication:

• Work closely and build strong relationships with other departments, including Operations, Flow room, facilities, to support overall warehouse performance.
• Communicate maintenance plans, progress, and issues to senior management and stakeholders.
• Maintain effective vendor relationships for outsourced maintenance services, creating clear accountability and periodically checking value for money and looking to bring in house where possible.

What we are looking for?

• Bachelor's degree or HNC/HND in Engineering, or a related field.
• Minimum of 7 years of maintenance experience in a warehouse or manufacturing environment, with at least 5 years in a leadership role.
• Strong knowledge of warehouse equipment and systems, including conveyors, sortation systems, and automated storage and retrieval systems.
• Proven history of developing and managing maintenance programs and teams.
• Excellent critical thinking skills and ability to make data-driven decisions.
• Strong understanding of safety regulations and compliance requirements.
• Proficient in using maintenance management software and other relevant technology.
• Exceptional communication and people skills.

Along with your benefits package we also offer a wide range of perks for our colleagues:

Reward, Recognition and Opportunities

Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant.

Fearless 1000 – By October 2025, we want our share price to hit £10. If that happens for 30 or more consecutive trading days, all colleagues across the business will receive a bonus The top 1000 performers in the company will receive unprecedented bonuses, worth from £50,000 to £1million Senior leaders across the business nominate these performers twice a year for embodying our core values and delivering exceptional performance*.

*subject to terms and conditions

Frasers Festival – an event like no other Our Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe – hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more.

CEO Sessions – Once a quarter we offer 20 employees the opportunity to attend our “CEO Sessions” ran by our CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business.

Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work

Employee Welfare

Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.

Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.

What’s next?

Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.