Data Core Specialist

4 weeks ago

Newbury, United Kingdom Vodafone Full time

Location: Any UK Hub + Hybrid*
Salary: Excellent basic salary plus bonus and Vodafone benefits
Hours: Full time hours per week – Mon to Fri

*Hybrid
At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.

Who We Are


We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives. 
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

What you’ll do
 

Support and resolve
Incident and problems on the production and staging environments. 
Provide timely response to the failure of a service or system. 
Assist Incident Management to resolve incidents, providing out of hours’ standby cover and callout support. 
Communicate major problems to management, team members, and the user community and product owner. 
Assists with root cause analysis to identify corrective actions and permanent fixes, challenges RCA delivered by other parties to ensure it is correct. 
Will as required, design, sanity check and implement workaround to resolve a problem. 
Deliver reactive management, responding to support requests, typically via Remedy. 
Analyse issues and correct underlying problems working across elements and services to gain the bigger picture. 
Works across other support teams to drive a fix to problem. 
Ensure all work is carried out and documented in accordance with required standards, methods and procedures.

Proactive Service Assurance 
Provide proactive service management as part of continuous improvement. 
Carry out proactive health checks on a regular basis. 
Perform routine maintenance. 
Manage system performance. 
Drive automation capabilities and solutions.

Manage external support relationships
Raise and follow up calls with external support companies. 
Assist third parties in prioritizing and resolving problems and agree closure with Vodafone customers. 
Ensure third parties perform Root Cause Analysis and provide permanent fixes.
Ensure third parties adhere to applicable Vodafone procedures. 
Participate in conference calls and Operational Review Meetings, guiding actions towards Vodafone requirements. 
Monitor third-party performance against support SLAs and escalate issues with line manager.
Introduction of new products or releases into the environment and change management.

Provide input to ensure all support requirements and processes are understood by projects or changes. 
Evaluate/participate in any workshops or training activities as required. 
Actively test new elements & services to ensure support requirements are adhered to. 
Assist the project team during the stability period to ensure support calls are resolved. 
Perform deployment to live of changes as required including some out of hours working 
Ensure changes are documented and communicated to the whole team and others as necessary. 
Ensure all changes are made in accordance with the appropriate Vodafone documented procedures and processes. § Prioritise work according to impact/risk to the business.

Who you are


Excellent knowledge of Packet Core systems, standards and call flows
Proven ability to deliver multiple complex projects
Excellent troubleshooting methodology.
Strong ability to logically analyze statistical data.
Self-motivated and driven. 
Growth Mindset is crucial
Good time management skills

  • Data Core Specialist

    4 weeks ago

    Newbury, United Kingdom Vodafone Full time

    **Location: Any UK Hub + Hybrid** **Salary: Excellent basic salary plus bonus and Vodafone benefits** **Hours: Full time 37.5 hours per week - Mon to Fri** - **Hybrid** At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home,...

  • Data Core Authority

    4 weeks ago

    Newbury, United Kingdom Vodafone Full time

    **Location: Any UK Hub | Hybrid** **Working hours: Full-time | Monday - Friday** **Band: G** **Hiring Manager: Neil Richardson** - **Hybrid** - At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and...

  • Data Scrape Specialist

    23 hours ago

    Newbury, United Kingdom Gekko Remote Work Freelance Full time

    The Gekko Group is looking for a proactive Data Specialist with a strong focus on Web Scraping to join our growing e-commerce team. Working closely with the Data & Insight team you will take responsibility for the implementation and analysis of all web scraping activities for multiple brands. Your Employee Package: £34,000 per annum + annual company...

  • Solution Architect

    4 weeks ago

    Newbury, United Kingdom Vodafone Full time

    Location: Newbury + *Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working Hours: Full time hours per week – Mon to Fri *Hybrid At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing...

  • Data Architect

    8 hours ago

    Newbury, United Kingdom Vodafone Full time

    Location: Newbury + *Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working Hours: Full time *Hybrid At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you...

  • Data Governance Manager

    2 weeks ago

    Newbury, United Kingdom Future Work Full time

    Job DescriptionOur client is a rapidly expanding scale-up company specializing in the development of AI applications for major corporations across multiple continents and industries. With a global team of over 200 scientists and engineers, they cater to clients in Utilities, Telecommunications, Healthcare, Insurance, and Investment sectors. The company's...

  • Data Governance Manager

    3 weeks ago

    Newbury, United Kingdom Future Work Full time

    Our client is a rapidly expanding scale-up company specializing in the development of AI applications for major corporations across multiple continents and industries. With a global team of over 200 scientists and engineers, they cater to clients in Utilities, Telecommunications, Healthcare, Insurance, and Investment sectors. The company's overarching...

  • Data Governance Manager

    6 days ago

    Newbury, United Kingdom Future Work Full time

    Our client is a rapidly expanding scale-up company specializing in the development of AI applications for major corporations across multiple continents and industries. With a global team of over 200 scientists and engineers, they cater to clients in Utilities, Telecommunications, Healthcare, Insurance, and Investment sectors. The company's overarching...

  • Data Governance Manager

    2 days ago

    Newbury, United Kingdom Vodafone Full time

    Location: Newbury + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working Hours: Full time hours per week – Mon to Fri *Hybrid At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the...

  • Data Governance Analyst

    2 days ago

    Newbury, United Kingdom Vodafone Full time

    Location: Newbury + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working Hours: Full time hours per week – Mon to Fri *Hybrid At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the...

  • Data Management

    5 days ago

    Newbury, Berkshire, United Kingdom Future Work Full time

    Job Description Our client is a rapidly expanding scale-up company specializing in the development of AI applications for major corporations across multiple continents and industries. With a global team of over 200 scientists and engineers, they cater to clients in Utilities, Telecommunications, Healthcare, Insurance, and Investment sectors. The company's...

  • Data Management Risk Manager

    2 days ago

    Newbury, United Kingdom Vodafone Full time

    Location: Newbury + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working Hours: Full time hours per week – Mon to Fri *Hybrid At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the...

  • Field Clinical Specialist Tavi

    1 month ago

    Newbury, United Kingdom Edwards Lifesciences Full time

    As a Field Clinical Specialist, you are a critical part of the THV field team that works closely with heart centers, physicians and hospital staff to provide clinical support for Edward’s TAVI procedures. As the clinical expert, you have deep product knowledge and a clear understanding of heart pathophysiology and aortic stenosis patients. You are the face...

  • Data Governance Manager

    5 days ago

    Newbury, Berkshire, United Kingdom Future Work Full time

    Job Description Our client is a rapidly expanding scale-up company specializing in the development of AI applications for major corporations across multiple continents and industries. With a global team of over 200 scientists and engineers, they cater to clients in Utilities, Telecommunications, Healthcare, Insurance, and Investment sectors. The...

  • Data Modelling Analyst Uk Wide

    4 weeks ago

    Newbury, United Kingdom Intuita Full time

    All our office locations considered: Newbury, London (satellite) & Liverpool?? Let us introduce ourselvesWe're Intuita, a new kind of data partner. We're a collective of like-minded data people ready to cut through complexity to solve business problemsin a human-centric and sustainable way. We provide pragmatic end-to-end services, products and technologies...

  • Vip Support Specialist

    1 month ago

    Newbury, United Kingdom Vodafone Full time

    **Location: UK**: Role Purpose: Responsible for providing personal and pompt IT support for : Vodafone Chairman, Board, EXCO, VIP’s (Senior Leadership Team ) and their PAs and Critical Business roles for all technology requirments.. The VIP support specialist has to closely collaborate with Principal Manager VIP Support, other Principal Managers, support...

  • Sales Operations Specialist

    2 weeks ago

    Newbury, United Kingdom Baxter Full time

    This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...

  • Associate Director of Data Management

    2 days ago

    Newbury, United Kingdom Intuita - Vacancies Full time

    We are seeking an Associate Director to elevate our dynamic Data Management Function.In this crucial role, you'll partner closely with the Director of Data Management, focusing on crafting data strategies and embedding a data-driven culture across various sectors. Your mission includes bringing valued experience with implementing a range of data governance...

  • HR Project Specialist

    4 weeks ago

    Newbury, United Kingdom Vodafone Full time

    **HR Project Specialist**: **Location**:Any Vodafone UK Hub / Home (*Blended) **Benefits**: Excellent basic salary plus bonus **Hours**: Full time, 37.5 hours per week - Mon to Fri - **Blended** Vodafone UK’s blended working approach means you’ll come to your contracted hub location office as and when needed to get things done for your role and for...

  • Sales Specialist

    23 hours ago

    Newbury, United Kingdom Jo Thompson Recruitment Full time

    About Us Cobal connect people to places. We visually articulate your brand aspirations through Signage, Wayfinding and Placemaking. We make ambitions a reality. Our passion for what we do manifests in our love for our craft, pride in our people, and the partnerships we have with our clients. Our factory and design department are based in Berkshire, from...