Services Director

2 months ago

Poole, United Kingdom Yunex Traffic Full time

Services Director

At Yunex Traffic UK, our mission is to keep society moving with intelligent traffic solutions that transform urban landscapes and make mobility smarter, safer, and greener. We lead in adaptive traffic management, traffic automation, and digital systems that support traffic flows, helping cities worldwide reduce congestion, emissions, and accidents. Our technology uses real-time data, IoT, and AI, giving local authorities the tools they need to manage traffic with precision and efficiency.

When you work with us, your efforts make a real impact on daily life—you're not just managing traffic but shaping how people and goods move from A to B. From streamlining commutes to reducing environmental impact, you’ll play a vital role in delivering solutions that create safer, more efficient roads. Whether it’s maintaining smooth traffic flow through smart intersections or supporting connected mobility projects, Yunex is at the forefront of a new mobility era, transforming how cities function while prioritizing sustainability and public safety.

Do you want to join a business that puts its people at the forefront of all we do, an agile, innovative business that is leading the way in traffic solutions? Come and join us at Yunex Traffic.

The Service Director reports directly to the UK Managing Director and will lead and oversee all aspects of our UK traffic signal maintenance (TSM) operations. This role is responsible for driving operational excellence, improving efficiency, and ensuring optimal service performance across a large, geographically dispersed team. The ideal candidate will have significant experience in managing service operations with a focus on technology-driven optimisation, workforce productivity, and fleet management.

This individual will have full P&L responsibility and will be accountable for meeting financial targets, including revenue, orders, and margin. Supported by a financial partner for analytics, the Service Director will implement strategic initiatives to boost productivity, enhance service delivery, and establish a lean, high-performance operating environment.

What will you be doing?

Leadership & Strategy

Key member of the Yunex UK management team, leading a team of over 500 and executing a strategy aligned with long-term goals to drive operational excellence and a high-performing, lean culture.

Financial Management

Oversee full P&L responsibilities, ensuring financial targets for orders, revenue, and margins are met, while optimizing resources through budget management and identifying cost-saving opportunities.

Operational Excellence

Deliver safe, reliable maintenance and services across the UK, building strong customer relationships and maintaining a skilled workforce trained in safety and technological advancements. Drive cost efficiency with lean practices and manage fleet and depot performance for operational consistency. Oversee contracts with authorities and developers, ensuring compliance and cultivating long-term customer partnerships and new business opportunities. Balance workforce needs, maximize productivity, and foster engagement through planning, coaching, and development within a matrix structure. Employ IoT, AI diagnostics, and real-time data to enhance automation, scheduling, work orders, and fleet management, continually improving service delivery and performance.

Health & Safety

Enforce health and safety standards, regularly reviewing protocols to reduce risks and ensure a safe work environment.

  Who you are:

Experienced leader in large-scale service or maintenance operations for both local authority and private clients, with a strong background in managing dispersed teams, service fleets, and full P&L responsibilities. Skilled in driving operational efficiency through technology, lean methodologies, and strategic financial planning, consistently achieving budget and performance targets. An inspiring and effective communicator, able to coach high-performance teams, influence stakeholders, and collaborate within matrix organizations. Analytical, decisive, and organized, with a proven ability to multitask and deliver timely results. Flexible and prepared to travel as needed.

  What do we offer?

The role offers a competitive base salary with an annual bonus, alongside 26 days of holiday, which can increase to 29 days with length of service. It includes an excellent pension plan with matching contributions up to 10% of pensionable salary. You’ll have access to a flexible benefits package tailored to your personal needs, as well as a company car. Additionally, the company invests in personal development and provides support for membership in professional bodies.

Our Commitment:  Yunex Traffic is committed to promoting equality, diversity, and inclusivity. We recognise that building a diverse workforce is essential to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss any requirements you may have, including workplace adjustments.

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