Premier Relationship Officer
Found in: Talent UK C2 - 2 weeks ago
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
As an HSBC employee Channel Islands and Isle of Man (CIIOM) you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all employees, enhanced parental and adoption pay and support when you return to work, and a non-contributory pension scheme with a generous employer contribution.
We are currently seeking an experienced individual to join this team in the role of Premier Relationship Officer.
The role of the Premier Relationship Officer is a key administration support role, enhancing Relationship Manager’s client interaction time and providing an outstanding customer experience to clients. The role provides dedicated administration support to a team of Premier Relationship Managers (PRM) in the overall achievement of their objectives.
You will provide high quality service to achieve maximum customer satisfaction by resolving customer queries at first contact or qualify customer needs in order to offer relevant products, services and solutions.
In this role, you will:
·Support Premier Relationship Managers to manage client contact and service, including direct customer contact, facilitating a smooth hand over where appropriate, and managing key event reminders to maintain active client contact
·Become knowledgeable about HSBC’s Premier banking propositions and be able to assist with the more complex and demanding needs of the Bank’s most affluent customers.
·Work closely with a team of Premier Wealth Managers and have an understanding of the Premier Wealth journey.
·Be able to work together with other areas of the business, including HSBC Commercial, Private Bank and Expat to offer a joined up banking service for our Premier clients.
·Suggest ideas and contribute to implementing actions that will improve customer service, quality or the way teams and individuals work together.
·Continuously monitor and gather information to assess potential impacts and identify possible risks and opportunities for the business.
·Aim to resolve the customer’s queries at the first point of contact and minimise referrals to the PRM for routine transactions.
RequirementsTo be successful in this role you should meet the following requirements:
·A proactive approach to reviewing client needs, with a view to deepening relationships and delivering superior customer service
·Strong organisational skills with previous administrations experience
·A flexible and adaptable approach to change and will support others to respond in a similar way
·Excellent spoken and written communication skills
·Worked collaboratively with other colleagues and departments to offer a seamless banking service for our customers.
·Experience of planning and prioritising their own time effectively, aware of their responsibilities and committed to delivering these efficiently
For further details and application information please click “Apply”
-
Trainee Relationship Manager
Found in: Talent UK C2 - 1 week ago
St Peter, United Kingdom HSBC Full timeSome careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. As an HSBC employee Channel...
-
Category Executive
11 hours ago
St Albans, Hertfordshire, United Kingdom Premier Foods Full timePremier Foods is one of Britains biggest listed food companies, employing over 4,000 colleagues at 15 manufacturing sites and offices up and down the country. Many of our brands have been part of UK life for more than a century and youll find them in 94% of British households. At Premier foods we believe in inclusion, authenticity and individuality. Working...
-
Category Executive
Found in: Jooble UK C2 - 10 hours ago
St Albans, Hertfordshire, United Kingdom Premier Foods Full timePremier Foods is one of Britains biggest listed food companies, employing over 4,000 colleagues at 15 manufacturing sites and offices up and down the country. Many of our brands have been part of UK life for more than a century and youll find them in 94% of British households. At Premier foods we believe in inclusion, authenticity and individuality. Working...
-
Category Executive
11 hours ago
St Albans, Hertfordshire, United Kingdom Premier Foods Full timeCompany description: Premier Foods is one of Britains biggest listed food companies, employing over 4,000 colleagues at 15 manufacturing sites and offices up and down the country. Many of our brands have been part of UK life for more than a century and youll find them in 94% of British households. At Premier foods we believe in inclusion, authenticity and...
-
Category Executive
Found in: Jooble UK C2 - 10 hours ago
St Albans, Hertfordshire, United Kingdom Premier Foods Full timeCompany description: Premier Foods is one of Britains biggest listed food companies, employing over 4,000 colleagues at 15 manufacturing sites and offices up and down the country. Many of our brands have been part of UK life for more than a century and youll find them in 94% of British households. At Premier foods we believe in inclusion, authenticity and...
-
Talent Acquisition Partner
5 days ago
St Albans, United Kingdom Premier Foods Full timeSt Albans (with Hybrid working) Permanent Competitive salary and benefits package Talent Acquisition at Premier Foods is not about the administration of fixed processes or recruitment tools. We offer a unique opportunity to own the end-to-end process of managing recruitment strategy and execution for some the nations most loved brands. A key member of a...
-
Customer Brand Manager
Found in: Talent UK C2 - 1 week ago
St Albans, United Kingdom Premier Foods Full timeCustomer Brand Manager/Own Label 12 month FTC Based in St Albans/Hybrid WFH The Customer Brand Manager (Own Label) must possess the British spirit of being a self-starter, capable of working independently and making a genuine impact. They must navigate complex projects seamlessly, even under tight deadlines. Additionally, their affable nature and...
-
Own Label Brand Manager
Found in: Talent UK C2 - 1 week ago
St Albans, United Kingdom Premier Foods Full timeCustomer Brand Manager (Own Label) St Albans/Hybrid WFH with UK travel Part-Time 3 days per week. The Customer Brand Manager (Own Label) must possess the British spirit of being a self-starter, capable of working independently and making a genuine impact. They must navigate complex projects seamlessly, even under tight deadlines. Additionally,...
-
Category Executive
Found in: Talent UK C2 - 2 days ago
St Albans, United Kingdom Premier Foods Full timeCategory Executive Based: St Albans / hybrid Permanent We are looking for a Category Executive to join our dynamic and friendly team. Working across all our categories, you will manage the relationship with Co-op and Deliver sustainable category value and volume growth & out-performance for Premier Foods within Co-op, including through...
-
Brand Financial Manager
9 hours ago
St Albans, Hertfordshire, United Kingdom Premier Foods Full timeCompany description: Premier Foods is one of Britains biggest listed food companies, employing over 4,000 colleagues at 15 manufacturing sites and offices up and down the country. Many of our brands have been part of UK life for more than a century and youll find them in 94% of British households. At Premier foods we believe in inclusion, authenticity and...
-
Procurement Manager
2 days ago
St Albans, Hertfordshire, United Kingdom Premier Foods Full timeCompany description: Premier Foods is one of Britains biggest listed food companies, employing over 4,000 colleagues at 15 manufacturing sites and offices up and down the country. Many of our brands have been part of UK life for more than a century and youll find them in 94% of British households. At Premier foods we believe in inclusion, authenticity and...
-
Brand Finance Analyst
Found in: Talent UK C2 - 1 week ago
St Albans, United Kingdom Premier Foods Full timeBrand Finance Analyst Based - St Albans (AL1 2RE) with hybrid working Salary + car allowance + bonus + private medical insurance As a commercially astute, qualified Brand Finance Analyst, you are someone who has the ability to challenge and influence others, build strong relationships and can explain finance to those who may not have a finance...
-
Procurement Manager
Found in: Talent UK C2 - 1 week ago
St Albans, United Kingdom Premier Foods Full timeProcurement Manager - Packaging St Albans / Hybrid Permanent We are looking for a Procurement Manager – Packaging to join our team. Due to retirement, we are looking for someone who can manage multiple packaging substrate categories across the entire Group. You will develop procurement strategies that support business objectives....
-
Marketing Graduate Scheme
Found in: Talent UK C2 - 2 minutes ago
St Albans, United Kingdom Premier Foods Full timeMarketing Graduate Scheme - 2024 Based - St Albans Permanent, full time Salary starting at £30k + benefits Marketing in Premier Foods offers a unique opportunity to own the end-to-end process of managing some of the Nation’s most love brands. We’re a UK based company so everything happens here in our Head Office in St Albans. Marketing...
-
Brand Financial Manager
Found in: Talent UK C2 - 1 week ago
St Albans, United Kingdom Premier Foods Full timeBrand Finance Manager (6 months Fixed Term) St Albans Immediate Start Highly Competitive Package We’re looking for a commercially astute Finance Manager to support the UK Branded business, on a fixed term basis, as it continues to grow. This role is to support the team through a time of transition and requires someone with proven...
-
Brand Finance Analyst
2 weeks ago
St Albans, Hertfordshire, United Kingdom Premier Foods Full timeLocation St Albans, Hertfordshire, United Kingdom, United Kingdom Brand Finance Analyst Based - St Albans (AL1 2RE) with hybrid working Salary + car allowance + bonus + private medical insurance As a commercially astute, qualified Brand Finance Analyst, you are someone who has the ability to challenge and influence others, build strong relationships...
-
Trust Officer, Fiduciary
Found in: Talent UK C2 - 1 week ago
St Peter, United Kingdom AP Group Ltd Full timeA leading fiduciary service provider is looking for a Trust Officer to join its Jersey office. This is a permanent role and requires the successful candidate to have gained a minimum of 3 years plus experience in a trust environment.The job duties are to perform effective and efficient administration for a portfolio of complex trust structures, with a focus...
-
International Route to Market Manager
Found in: Talent UK C2 - 1 week ago
St Albans, United Kingdom Premier Foods Full timeInternational Route to Market Manager Permanent Competitive salary + car allowance + benefits Based St Albans / Hybrid As the International Route to Market (RTM) Manager , your goal is to develop efficient and effective RTMs in new and existing international markets, optimising supply chain and logistics while adhering to regulations. You...
-
Client Compliance Manager
Found in: Talent UK C2 - 1 week ago
St Peter, United Kingdom Aztec Group Full timeReports to Senior Compliance Manager The purpose of this position is to act as a client focussed Compliance representative within the Aztec Group’s Jersey office, taking responsibility for the day to day Client Compliance activities and forming part of the group-wide Risk and Compliance team, assisting with its on-going development and implementation...
-
Officer, Reviews 3-6 Month Contract
2 days ago
St Helier, United Kingdom IQ-EQ Full timeCompany Description IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. **Job Description**: - Review the quality and effectiveness by supporting the team carry out Premier,...