Operations Manager

1 month ago


Liverpool UK, Merseyside, United Kingdom Primary Care 24 Full time

Do you have experience of managing multidisciplinary teams including clinical teams? Are you looking to join a growing social enterprise with great benefits including an NHS pension and NHS car fleet scheme? Primary Care 24 (PC24) are excited to share the position of Community Care Assistant Operations Manager. Covering the Liverpool & Southport region.



Please not that weekend availability is required with this role.



As a PC24 Assistant Operations Manager, you will work as part of the community care management team responsible for providing operational leadership however, contributing to overall service performance.

You will be responsible for the operational direct line management of a multi-disciplinary team working across multiple services within our community services portfolio, in addition you will oversee the day-to-day operations, including safe staffing levels, supporting the achievement of contractual performance and quality KPIs.



Key responsibilities



  • Ensure effective operational management of direct reports including clinical personnel, including sickness management, performance management, annual leave requests and appraisals in line with organisational policies
  • Provide a visible presence for staff during times of service delivery
  • Ensure regular team meetings and briefings are delivered
  • Oversee of the rota for your services
  • Monitor service KPIs and to implement agreed corrective measures
  • Ensure performance targets and KPIs are understood by all staff



About you



  • Educated to degree level or equivalent work-based experience
  • Leadership attributes, acting as a role model with the ability to assess others’ skills, coach and develop personnel where appropriate
  • Ability to develop, coach and motivate personnel to work to their full potential
  • Capability to work under pressure and to tight and often changing deadlines
  • Available to work weekends hours
  • Ability to travel across sites within the Liverpool and Southport areas
  • UK driving licence and a vehicle is advantageous but not essential



What’s on offer?



  • Permanent opportunity
  • 37.5 hours per week
  • £33,125 to £36,000 per annum, DOE
  • Located across Liverpool & Southport
  • NHS pension scheme
  • 27 days annual leave
  • NHS car fleet scheme T&Cs apply
  • Casual dress working environment
  • Ride to work scheme
  • Long service awards



About us



Primary Care 24 (PC24) is a not-for-profit social enterprise established in 1990, delivering NHS contracts exclusively.


The majority of our surplus is reinvested in patients and staff. We believe that primary healthcare should be accessible for everyone and are committed to delivering the best quality care we can, challenging social exclusion and working locally, where and when we can, to support our communities. We combine the best of the NHS with social enterprise innovation, developing solutions for NHS primary care and caring for our clinicians so that they can, in turn, care for our patients.



Interviews



Shortlisted candidates will be interviewed either on the 28th of August or 3rd of September.



Closing date: 24th August 2024



This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore, it is advised to complete your application as early as possible to avoid disappointment.



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