High Jewellery Specialist

3 days ago


London UK, UK, United Kingdom IRD Consultancy Full time

Position: High Jewellery Specialist

Location: Harrods

Role Type: Permanent, Full Time

Basic Salary: Up to £80,000 + Commission


About the Role

IRD Consultancy is recruiting a Grand Vendeurs for a globally renowned fine Jewellery brand, based in Harrods. In this pivotal role, you will serve as the embodiment of the brand’s excellence. You will excel in clienteling, forging deep and lasting relationships with VIP clients. Your track record of achieving results in a dynamic, global setting will be crucial, as you deftly manage multiple priorities with precision and organisation.

Collaborating closely with the retail teams, you will spearhead initiatives to attract new clients and enhance the loyalty of existing ones. Your exceptional interpersonal skills will enable you to seamlessly interact with a diverse clientele and team, fostering connections across cultures and backgrounds.


Main Responsibilities

  • Nurture client relationships both in-store and externally, following client database activities and marketing guidelines.
  • Communicate with management about opportunities to develop community relationships and explore potential events to boost brand awareness and loyalty.
  • Maintain professionalism, approachability, knowledge, and graciousness in all interactions.
  • Propose and plan sales initiatives for high jewellery products.
  • Expand network and client portfolio, focusing on new client acquisition.
  • Manage and develop your personal client portfolio.
  • Create opportunities to bring top clients to the boutique.


About You

  • The candidate should have a minimum of 5 years of experience in jewellery and management.
  • Excellent communication and interpersonal skills to build rapport with a diverse clientele.
  • Strong sales acumen with a results-oriented approach to exceed targets.
  • Natural leadership qualities to motivate and develop high-performing teams.
  • Impeccable product knowledge including gemstones, precious metals, and jewellery trends.
  • Organisational skills and attention to detail to ensure efficient operations.
  • Discretion and integrity in handling valuable merchandise with professionalism.
  • Proficiency in CRM techniques and tools to effectively manage customer relationships.
  • Strong selling skills with a proven track record of achieving and exceeding sales targets.



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