EMEA Real Time Payments Product Manager, Global Payments Solutions, Director
2 weeks ago
This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us
The Team:
The Global Payments Solutions business is a leading provider of treasury and cash management solutions, with 100,000 +clients globally, spanning across all segments and industries, from middle-market businesses to the world’s largest corporate and financial institutions. We are dedicated to turning technology advances into treasury solutions for our clients globally - across all segments and industries. We are looking for highly motivated, self-starters who can advocate for our clients in providing liquidity management, payments and receipts, trade and supply chain finance, FX and commercial card services, by complementing high tech with a personalized touch. Challenge the status quo and influence peers with diverse points of view. Forward thinkers with ability to see what's next in treasury management.
Role Description:
The Product Management team is at the heart of our business, with responsibility for P&L, risk management and product development. The EMEA team is based in London, with additional and growing presence in key markets in the region. A role has arisen to support EMEA Real Time Payments within the Payments and Receivables team. This opportunity offers autonomy for a product manager to own and set direction for this key element of our EMEA payments infrastructure, and to interact with a wide range of stakeholders at different levels, including sales, technology, operations, and risk and control functions. The working environment is dynamic, collaborative and innovative, and offers exciting scope for career progression. The individual will be responsible for end-to-end oversight of Real Time Payments for Bank of America in EMEA, encompassing:
- Oversight of P&L- setting targets and accountability for revenue and profitability, pricing strategy etc
- Support new RTP role out in partnership with our Global Payments Transformation colleagues.
- Detailed understanding of product functionality, competitive landscape and market trends.
- Ability to influence product strategy- drive enhanced capability and improved operational processes and efficiency.
- Manage risk- KRI monitoring, identifying and remediating issues, regulatory change.
- Support to sales on client engagement
- Opportunity to support broader initiatives for the Product Management organisation.
Responsibilities:
- Ensure frequent engagement with regulatory bodies, payments institutions and key players in the EMEA region. Work to get ahead of new mandate changes and emerging risks in the RTP space.
- Remain up-to-speed with the latest payment evolution across the EMEA markets.
- Participate in RTP industry bodies to ensure BofA is involved in consultations on changes in the payments landscape.
- Respond to client/sales queries specific to RTP e.g. RFP responses/production issues
- Opportunity to work on Ad hoc projects in support of overall EMEA Product Management Org.
- Manage all aspects of underlying technology infrastructure and external partners and utilities associated with local capabilities.
- Regular reporting on volumes, issue management, project progress.
- On point for internal audit and risk reviews, scheme rule or regulatory change (impact assessment and implementation)
- Close engagement with operations to promote streamlined processes.
- Close collaboration with other product managers in the subject matter area, including in other regions to share knowledge and best practice.
- Involvement in coaching and development of graduates and other junior colleagues.
Required Skills
- Previous experience within financial services or related industry
- Proven experience in delivering payment solutions within a dynamic environment.
- In depth knowledge of payment regulations and industry standards
- Familiar with payment technology infrastructure
- Attention to detail.
- Highly skilled in detailed analysis
- Excellent communication and interpersonal skills
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