Floor Manager

2 weeks ago

North West London, London, United Kingdom Carmel Full time

Salary - Up to £16 p/h

Schedule- Full Time
Experience- Previous experience as a FM in a quality restaurant
Neighbourhood's favourite Carmel Queen's Park is seeking a Floor Manager to join their team and the successful candidate will be friendly, personable and passionate about all things food and drink.
This is a fantastic opportunity for an experienced Floor Manager looking for a new role in an award winning, critically acclaimed group.

Why work with us as a Floor Manager:

  • Group restaurant discount and reduced room rates
  • Reward programmes, long service awards and employee incentives
  • Social events and celebrations
  • The opportunity to progress as we open new restaurants

The role of Floor Manager:

  • Helping the senior management to lead the restaurant team during busy services
  • Ensuring that all company standards are adhered to
  • Taking every step to enhance guest experiences
  • Training, development and supervision of team members
  • Effectively handling customer queries, complaints and feedback
  • An integral part of the management team, with designated responsibilities

What were looking for in a Floor Manager:

  • Experience at a supervisory level within a similar hospitality setting
  • To communicate effectively with all departments in the spirit of the company values
  • An ability to listen and successfully relay your own ideas and opinions
  • To lead positively and promote a sense of collaboration and professionalism
  • The desire to strive for excellence and inspire others
  • To embody the highest standards of hospitality and service delivery
  • Superior levels of product knowledge
  • A basic level of financial awareness, cost control and payroll management
  • A proficient level of knowledge in Health & Food Safety
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The Berber & Q Food Group is currently made up of three London-based restaurants. Our journey began back in 2015 with our fire and smoke shop, Berber & Q Grill House in Haggerston, closely followed by Shawarma Bar, our rotisserie and mezze joint nestled on Exmouth Market. Our most recent venture has led us West, bringing Eastern Mediterranean flavours to the Queens Park neighbourhood & Fitzrovia with Carmel.

Our menus take inspiration from pretty much anywhere we can find it, but with a bias towards the ingredients and flavours of the Easter Mediterranean, North Africa and across the Ottoman. We favour vegetables as much as meat and fish, we like our wines natural and our cocktails with a kick.

We cook over live fire because it makes food taste better. We love simple, honest cooking with loud colours and big, bold flavours. This also comes across in our laid-back hospitality and our unique atmospheric settings, both of which will welcome you when you open our doors.


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