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Senior National Account Manager

3 months ago


London, UK, United Kingdom Lime Talent Full time

Following significant growth since its inception, a rapidly expanding SME drinks company is seeking an experienced, proactive, and highly commercial individual to manage grow their UK

off-trade customers. You will manage all of the key customers including Tesco, Sainsbury’s, Waitrose and Ocado. Previous Top 4 grocery customer experience is essential.


This position entails responsibility for day-to-day communication and relationship management with key customers, including negotiating Joint Business Plans (JBPs) and annual agreements, managing promotions, and overseeing customer P&Ls. The individual will also provide insights and recommendations to the broader team, driving sales through proactive trade marketing and new product development (NPD) initiatives.


Key Responsibilities:

  • Develop and expand existing UK off-trade relationships by fostering strong connections with retailers to unlock new opportunities.
  • Take full responsibility for negotiating JBPs and delivering retailer P&Ls.
  • Collaborate with the Head of Category to grow sales and distribution across the off-trade sector, securing Category Partner status with key customers.
  • Manage promotional strategies, in-store implementation, and online activation.
  • Work with the marketing team to create top-tier activation plans across off-trade retailers.
  • Set and manage the off-trade marketing budget to deliver JBP and activation plans with retailers.
  • Oversee sales data and reporting, including forecasting and budget management for UK sales, and implement best practices.
  • Collaborate closely with the operations team on demand forecasts to meet KPI targets for stock holding and forecast accuracy.


Key Skills and Experience Required:

  • A graduate degree.
  • Experience in an FMCG sales-focused role, ideally with a mix of experience in both blue-chip companies and SMEs (with at least 2 years in a blue-chip company).
  • National Account Management experience working with major UK retailers, particularly the Big 4: Tesco, Sainsbury's, Waitrose, Asda, and Morrisons.
  • Proven experience in building and tracking annual retail forecasts, negotiating JBPs, and managing P&Ls.
  • Strong interpersonal skills and an ability to build effective relationships.
  • Excellent negotiation skills.
  • Exceptional attention to detail.
  • A self-starter who takes the initiative.


The Compensation Package Includes:

  • A salary of approximately c£70-75k (flexible based on experience)
  • Bonus
  • Equity options
  • 25 days of holiday
  • Flexible working policy