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Partner Manager

2 months ago

UK, UK, United Kingdom Generis Full time

About us

Generis is a fast growing and successful UK-headquartered developer of world-class Content and Regulatory Information Management technology for regulated industries globally. ISO 27001 accredited, eight of the top 10 global life sciences companies rely on Generis’ flagship Intelligent Content Services platform, CARA™ for critical document and information management, including AbbVie, AstraZeneca, Biogen, Gilead, Bayer, Pfizer, and Merck KGaA.


Today, Generis serves more than 600,000 users worldwide, across use cases ranging from RIM, Regulatory / R&D and Safety use cases to Clinical, Non-clinical, Quality GxP, CMC, Pharmacovigilance, Medical Information / Medical Affairs applications and more.


Our mission

Our mission is to provide industry-defining implementations that are fast and intuitive to bring our customers an enjoyable and efficient experience. Widely regarded by our customers for our responsiveness, we offer unprecedented care and attention to deliver high performing solutions configured to meet their individual and frequently complex requirements.


Our culture

At Generis we pride ourselves on employing the best people and giving them opportunities to develop their skills and abilities. As a close-knit family of employees, we work hard to cultivate a diverse and challenging working environment. Our people are entrusted with great personal responsibility, empowering them to be heard, and drive real change with their ideas and ambition. With no mandatory office and flexible working arrangements, we recognize and reward good work and recruit those with positive can-do attitude.


DESCRIPTION

Reporting into the Head of Sales, the Partner Manager interfaces directly with all partners and internal teams, supporting all partner activities and ultimately helping to drive the continued growth of our business.


Key responsibilities include:

• Create, develop and maintain a partner opportunity pipeline in collaboration with Head of Sales

• Partner pipeline maintenance, growth and monthly reporting in alignment with Head of Sales

• Discover, (dis)qualify and contract new partners within multiple regions and verticals

• Onboard newly signed partners within Generis in alignment with Marketing and Head of Sales

• Define partner revenue plans per fiscal year and partner

• Advise, strategize and ingest partners within applicable Generis opportunities and tenders

• Internal alignment with multiple stakeholders during the partner onboarding and development process (Sales, Marketing, DevOps, Support, Other)

• Working with various internal teams to both develop and implement the Generis partner management strategy (GPMS).

• Deliver on all agreed objectives and key performance indicators developed in the (GPMS).

• Liaise with both partners and internal teams to support all partnership activities.

• Utilise various “account management” techniques to maintain effective relationships with all partners.

• Maximise sales opportunities through all existing strategic partners.

• Ensure that all opportunities for further collaboration are identified, monitored, and actioned / explored in full.

• Identify and assess all new partnership opportunities, determining the strategic importance of each partner and identify the resources that will be needed for ensure a successful partnership.

• Identify and implement ways of enhancing partner relationships, including the introduction of new partnership software for maximising the promotion of Generis products and co-selling opportunities with partners.

• Manage and oversee the process of working with all new partners.


About you

To fulfill this role, you will have the following:


Must haves:

• Sales skills and experience

• Experience managing and developing a revenue pipeline

• Excellent relationship management skills.

• Excellent communication skills (both written and verbal).

• Confident presentation style.

• Excellent attention to detail and organisational skills.

• Effective listener.

• Strong commercial acumen and negotiation skills.

• Can-do attitude, reliable, and flexible.

• Self-discipline to work both remotely and under pressure, whilst still achieving objectives and maintaining quality standards.

• Good IT skills and knowledge of Microsoft Office applications.

• Willing to travel domestically and internationally when required.

• Degree educated.


Good to-haves:

• Prior experience of working in partner management for a software company is preferable.

• Whilst candidates from various backgrounds will be considered, prior experience within sales, marketing, customer success, or product development field would be advantageous.

• A foreign language, with German, French, Spanish, or Japanese being preferable.


What to expect during the recruitment process


Our recruitment process is about you presenting your skills and being yourself. The process begins with a simple CV review, followed by interviews with our HR, subject or area-specific experts, and management. Not all candidates make it through to the interview stage, and the actual number of interviews may be fewer (this is not necessarily a bad sign).


We believe in welcoming new members to our team that can demonstrate:


• Pride and ownership in their knowledge

• An open, genuine personality

• Natural enthusiasm and intellect


What we offer

Competitive starting base salary (dependent on experience)

Eligibility for discretionary performance/merit-based bonus

Pension

Private healthcare

Full-time remote working

Flexible working arrangements

Half day Friday policy

Wellness programme (bespoke to you) £1000 per year

£100 per month personal Uber allowance

Career progression and personal development