Operations Lead

2 months ago


London, UK, United Kingdom Advanced Aesthetics Partners Full time

The Opportunity:

Advanced Aesthetics Partners is a fast-growing platform of Medical Aesthetics Clinics. In just two years, we’ve built one of the largest groups in the UK under the Simply Clinics and Melior Clinics brands (with more being announced soon).


We’re looking for a highly organized and detail oriented Operations Lead to help us accelerate our growth. This is a high-profile role where you’ll work directly with the CEO on mission-critical projects and scale a private equity backed business. We'd be really excited to meet someone with a few years of ops experience from a VC-backed startup, a background in multi-site healthcare services, or an ex-management consultant excited to get their hands dirty running day-to-day operations.


Responsibilities:

  • Portfolio Company Management: Lead the operations and marketing of each of our clinic brands. You’ll set KPIs across marketing and operations, track performance on a weekly basis, and help the team execute.
  • Marketing Agency Management: Own the relationships with our digital agencies and monitor performance of SEO and paid marketing campaigns. You’re excited to drill into metrics like CAC and conversion rates, and will proactively make suggestions on our monthly growth strategy.
  • Open New Locations: Work directly with the CEO to identify new locations for expansion, then lead the implementation. You’ll oversee pre-launch marketing, staffing, equipment, procurement, building works, software set up, etc. and ensure a smooth opening and ramp up to achieve revenue targets.
  • Launch New Treatments: Manage the process of introducing new treatments across our locations. You’ll work with our clinic teams to create a launch plan and hold us accountable to the tasks.
  • Reporting: You’ll be responsible for updating the CEO on key business metrics and are comfortable pulling data, interpreting sales reports, and analyzing performance against KPIs.
  • Special Projects: You’ll problem solve with the CEO and leverage your operational experience to drive forward high-priority projects.


Qualifications:

  • 2 to 5 years of operational experience with a VC-backed startup, management consulting firm, multi-site healthcare provider, or multi-location retail brand (medical aesthetics experience a bonus)
  • Experience in entrepreneurial environments
  • Highly organized, detail oriented, and process driven
  • Strong project management skills—you know how to plan, prioritize, set expectations, execute, and collaborate with various stakeholders. Proven experience in planning and leading strategic initiatives


Personal traits:

  • Entrepreneurial, with a growth mindset and a drive to "get things done”
  • Ability to work independently
  • Willing to get their hands dirty
  • Strong analytical and problem-solving skills
  • Highly organized, detailed-oriented, and results-driven
  • Multi-tasking skills: Able to work on multiple different projects at the same time


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