Freight Specialist

4 days ago


Hounslow UK, West London, United Kingdom DP World Full time

DP World in the UK is at the heart of Britain’s trading future, providing the right trading infrastructure, smart logistical solutions, and the benefits of freeport status to our customers. We are the leading provider of data-driven logistics, deploying industry-leading technology to further broaden our digital vision to disrupt world trade, while ensuring a positive and sustainable impact on economies, societies, and our planet.


We are on a journey to become the leading end to end logistics solution provider and Freight is a key part of this journey. We are excited to present our new Freight Division, soon to open at London Heathrow. This will be a new department with ambitious growth, we are looking for an experienced Air import Operator to be the foundation for our journey and the beginning of our growth.


Our ideal candidate will have proven air import and or air export experience. You don’t have to tick every box to be our perfect candidate, our recruitment team are keen to speak to experienced freight professionals who are up to the challenge of shaping this new venture.


Location: Heathrow, Hounslow

Hours: Monday – Friday 37.5 hours per week

Contract: Permanent



How you will contribute:

  • The ideal candidate will have proven air import and or air export experience in Air freight
  • The ideal candidate will be proficient in export and/or import Customs clearance entry preparation and submission.
  • A good understanding of customer service excellence accompanied by an alert & professional telephone manner.
  • Air DG trained would be an advantage, if not training will be provided.
  • Execute job activity in accordance with the DP World global freight forwarding operating process.
  • Be compliant to all internal & external governance.
  • Assist with account start-up. Liaison with sales to ensure required documentation/information needed for the SOP are provided.
  • Monitor/audit files weekly for compliance of estimate input, profit margin setting and timely invoicing.
  • Assist clients in their day-by-day requests related to export/import documentation in order to ensure proper execution to the transportation files.
  • Shipment irregularity handling, address and resolve as needed.
  • Provide clients with complete Flight details in order to ensure proper flow in information is guaranteed.
  • Liaise with Airlines in order to procure the best possible solutions (capacity and cost) to be utilized upon execution of transportation files.
  • Customer quotations to be prepared & executed in a timely manner.
  • Liaise with DPW internal Network and external Partner Agents in order to guarantee the best possible service assistance.
  • Act quickly upon possible emergency situations that may arise within the life of an Air file
  • Network with your fellow Operations colleagues to ensure proper support is given in case of workflow overload.
  • Maintain customer reports as required.



What you will bring:

QUALIFICATIONS

  • GCSE Level or above.


EXPERIENCE

  • At least 3 years of relevant and recent experience in Freight Forwarding air Operations and Customer Service
  • Freight Forwarding experience is mandatory.


SKILLS

  • Freight Forwarding – Solid and demonstrated working knowledge of the Freight Forwarding Industry.
  • Execution Driving Skills – Ability to drive strong execution of initiatives, ensuring that the Countries get things right the first time through questioning, analysing, planning and follow-up.
  • Agile Skills - Ability to prioritize multiple tasks to meet various deadlines
  • Computer Skills - Intermediate computer skills with a proficiency in MS Office (Outlook, Word, Excel & PowerPoint)
  • Analytical Skills - Strong analytical skills including ability to analyse numbers and attention to detail
  • Communication – Effective verbal, written, and interpersonal skills. Ability to communicate with clients, carriers, other forwarders, vendors
  • Languages - You speak and write fluent English – additional languages are a bonus, but not a must.



Employment is subject to the below:

  • Ability to provide and obtain five years’ full employment history and satisfactory references
  • Subject to a DBS check (I would avoid stating no non-spent criminal convictions as it will be dependent on reporting any convictions to the CAA and their decision thereafter)
  • The right to work in the UK
  • Working within a regulated environment, subject to Aviation legislation


Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.


About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.


We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.


WE MAKE TRADE FLOW. TO CHANGE WHAT'S POSSIBLE FOR EVERYONE

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.



  • Birmingham, UK, West Midlands, United Kingdom Metro Full time

    Powered by industry-leading Metro technology, Metro deliver import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals.At Metro, its our innovative technologies, pushing of boundaries, and most importantly, our employees that sets us apart. We are proud to say we...


  • Hounslow, Greater London, United Kingdom Page Personnel Full time

    A great opportunity to process EMEA Payrolls (as well as UK) Great if you are immediately available/on short noticeAbout Our Client:Our Client Global Organisation over 100 locations (Global Logistics Distribution and Supply Chain) Solution Provider in Freight and Logistics Over 8,000 staff worldwide Operating in 20 + countries Trading for over 50 years ...

  • Air Export Clerk

    2 weeks ago


    Hounslow, Greater London, United Kingdom Freightserve Full time

    Freightserve recruitment are looking for an Air Export Clerk for a well-established Freight Forwarder based in the Heathrow area. The role will be working with Pharma Freight. Main duties:-QuotationsDealing directly with shippers and overseas agentsExports Customs EntriesInvoicingCompleting Air exports jobs (from start to finish)Occasionally assisting with...


  • Birmingham, UK, West Midlands, United Kingdom Metro Full time

    Powered by industry-leading Metro technology, Metro deliver import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals.At Metro, its our innovative technologies, pushing of boundaries and, most importantly, our employees that sets us apart. We are proud to say we...

  • Customer Service

    2 weeks ago


    Hounslow, Greater London, United Kingdom Freightserve Full time

    Freightserve recruitment are looking for a Customer Service / Sales Agent for a Niche sector Freight company based in the Heathrow area. Customer Service / Sales personwho strive to deliver high quality outcomes and is looking for a new opportunity, with a view to grow in a company. The operations staff control shipments from door to door during import and...


  • Hounslow, Greater London, United Kingdom Freightserve Full time

    Freightserve recruitment are looking for a Export Operations Clerk for niche sector Freight Forwarder based in the Hounslow area.Key Responsibilities Setting up inhouse system up ready for the start of each day. Completing export bookings throughout the day. Working in a fastpaced environment Travel to and from customs when required Accurately creating and...


  • Hounslow, Greater London, United Kingdom Freightserve Full time

    Freightserve recruitment are looking for an Import 4 on 4 off Clerk for a well established niche sector Freight company based in the Feltham, Middlesex area to work 4 nights on 4 nights off 6pm - 6am. POSITION SUMMARRY Facilitate the movement of freight into the country in accordance with organizational policy and procedure, and to comply with relevant local...

  • Purchase Ledger Clerk

    2 weeks ago


    Hounslow, Greater London, United Kingdom Freightserve Full time

    Freightserve recruitment are looking for an experienced Purchase Ledger Clerk for a niche sector Freight Forwarder. The role will be working in a busy Accounts department. The role is based in the Heathrow area. Key ResponsibilitiesObtaining invoice authorisation Supplier and customer statement reconciliations Allocation of payments on supplier and customer...


  • Hounslow, Greater London, United Kingdom Freightserve Full time

    Freightserve recruitment are looking for a Cargo Sales Agent. The company are a well-established Airline GSA based in the Heathrow area. Job Role:- To provide best in class customer experience to our forwarding and airline customers, in order to maximise revenue opportunities & grow market share. To generate revenue from a portfolio of freight forwarder...

  • Van Driver

    2 weeks ago


    Hounslow, Greater London, United Kingdom Heathrow Personnel Full time

    NEW VACANCY - I'm recruiting for a Van Driver to join a niche freight forwarding company based locally to the Heathrow area Daily duties will include:Collection and delivery of pharmaceutical and temperature controlled shipmentsPackaging of all specialist packaging and temperature-controlled consignments including dry ice and dangerous goods, ensuring all...


  • Birmingham, UK, West Midlands, United Kingdom Savino Del Bene Full time

    Savino Del Bene is looking for a Sales Executive for the sales team based in its Birmingham branch.Main responsibilities include, but are not limited to:· Develop commercial relationships with clients in the portfolio by producing and widening new business within Savino Del Bene United Kingdom.· Create and retain said Portfolio with commercial actions...


  • Hounslow, Greater London, United Kingdom Talentspa Full time

    London Heathrow Airport EXCITING OPPORTUNITIES TO WORK WITH SOME OF THEWORLD'S MOST PRESTIGIOUS AIRLINES **Ramp and Baggage Agentc £29,000 package plus Airline concessions following probation periodCobalt Ground Solutions is a successful ground handling Services Company based at London Heathrow Airport and operating on behalf of many different airlines.We...


  • Hounslow, Greater London, United Kingdom Cobalt Full time

    Ramp & Baggage Agents - Recruitment Open DayTuesday 7th February 2023London Heathrow Airport EXCITING OPPORTUNITIES TO WORK WITH SOME OF THEWORLD'S MOST PRESTIGIOUS AIRLINES **Ramp and Baggage Agentc £32,000 package plus Airline concessions following probation periodCobalt Ground Solutions is a successful ground handler based at London Heathrow Airport and...


  • Hounslow, Greater London, United Kingdom Cobalt Full time

    London Heathrow Airport EXCITING OPPORTUNITIES TO WORK WITH SOME OF THE WORLD'S MOST PRESTIGIOUS AIRLINES Ramp and Baggage Agentc £29,000 package plus Airline concessions following probation periodCobalt Ground Solutions is a successful ground handling Services Company based at London Heathrow Airport and operating on behalf of many different airlines. We...


  • Hounslow, Greater London, United Kingdom British Airways Full time

    Looking for a challenge in one of the world's largest airfreight logistics organisations? As the logistics and cargo brand of International Airlines Group, you'll work across the globally recognised brands of Aer Lingus, British Airways, Iberia, Level and Vueling. As well as helping to keep the world's economies turning, we believe in building a great...

  • Ramp & Baggage Agent

    2 weeks ago


    Hounslow, Greater London, United Kingdom Cobalt Ground Solutions Full time

    Ramp & Baggage AgentsLondon Heathrow Airport EXCITING OPPORTUNITIES TO WORK WITH SOME OF THE WORLD'S MOST PRESTIGIOUS AIRLINES Ramp and Baggage Agentc £28,000 package plus Airline concessions following probation periodCobalt Ground Solutions is a successful ground handler based at London Heathrow Airport and operating on behalf of some of the world's...


  • Hounslow, London, United Kingdom Willis Global Ltd Full time

    Our client, a well-respected player in the Supply Chain & Logistics industry, offering a number of specialist services such as freight forwarding, customs clearance and warehousing, are looking to recruit a Trade Compliance Coordinator to be based at offices in London, Heathrow. The role is available due to increased global growth in the business. On Offer: ...


  • Feltham, UK, London, United Kingdom GRS - Global Recruitment Solutions Full time

    Airfreight Operator Job Summary:As an Airfreight Import and Export Specialist, you will be responsible for managing and coordinating the transportation of goods via airfreight, ensuring timely delivery, compliance with regulations, and efficient customs clearance. You will liaise with clients, carriers, and customs authorities to facilitate smooth import and...


  • Hounslow, Greater London, United Kingdom British Airways Full time

    Looking for a challenge in one of the world's largest airfreight logistics organisations? At IAG Cargo, we're in the business of moving things. From antibiotics and rhinoceroses to gold bullion, avocados, and everything in between, whatever people need, wherever they are, IAG Cargo is there to bring them the necessary and niche. As the logistics and...


  • Reading, UK, Berkshire, United Kingdom Alchemy Global Talent Solutions Full time

    We are seeking a dynamic and experienced Freight Forwarding Specialist to join our client's team in Reading. As a Freight Forwarding Specialist, you will play a crucial role in ensuring the smooth and timely movement of goods across various modes of transport. You will be responsible for coordinating shipments, managing documentation, and addressing any...


  • Hounslow, United Kingdom Freightserve recruitment Full time

    Freightserve recruitment are looking for a Freight Customer Service Agent for well established busy Freight / Courier company based in the Hounslow, Middlesex area. Job Role: - Dealing with all operational duties - Exports (Airfreight, Seafreight and Roadfreight) - Import duties - Booking shipments - Quoting customers (some high profile clients) - Working...


  • Hounslow, United Kingdom Freightserve Full time

    Freightserve recruitment are looking for a Oceanfreight Procurement Support person who has experience with dealing with Oceanfreight shipments. The company are a well-established Freight Forwarder based in the Heathrow area. Reporting to the UK Ocean Development Manager, the Ocean Freight Procurement Support role will be pivotal in the management of carrier...

  • Customs Specialist

    2 weeks ago


    Tilbury, UK, Essex, United Kingdom Alchemy Global Talent Solutions Full time

    We are working with a Freight Forwarding company seeking a Customs Specialist to join their team in Essex.Responsibilities;Completing import clearances for key clientsLiaising with customers and suppliers to process customs clearances accurately Offering guidance on importing customer goods into the UKProviding support on commodity codes and customs...


  • Hounslow, United Kingdom Page Personnel Full time

    A great opportunity to process EMEA Payrolls (as well as UK) - Great if you are immediately available/on short notice! **About Our Client**: **Our Client** - Global Organisation - over 100 locations (Global Logistics Distribution and Supply Chain) - Solution Provider in Freight and Logistics - Over 8,000 staff worldwide - Operating in 20 + countries -...


  • Hounslow, United Kingdom DB SCHENKER Full time

    **Join our Team as a Customer Service Gateway Specialist!** - **Location**: Heathrow - **Hours**: 7:00 to 19:00 / 4on 4off **What will you be doing?** - Interact with Warehouse and Transport for freight collection and breakdown. - Ensure timely processing of consols and their transfer to relevant branches. - Handle customs compliance tasks, including T1...


  • Hounslow, United Kingdom Freightserve Full time

    Job Title: Import Air SpecialistCompany: Freightserve RecruitmentFreightserve recruitment is currently seeking experienced Import Air specialists to join well-established Freight Forwarders located in the Heathrow area.Dealing with all Air Import responsibilities from start to finishHandling Customs ClearancesProviding top-notch Customer ServicesAbility to...

  • Customer Serve Agents

    2 weeks ago


    Hounslow, United Kingdom Freightserve recruitment Full time

    Freightserve recruitment are looking for a Courier Customer Service Agent for Courier company based in the Heathrow area. PURPOSE OF JOB: - Customer Service Agent (CSA) will act as a liaison to provide product/services information, answer questions, and resolve any emerging problems that our customers’ accounts may face with accuracy and efficiency. Also...


  • Hounslow, United Kingdom Heathrow Personnel Full time

    We are recruiting for a freight operations clerk to deal with both imports and exports, if you are stronger in one then they will train you in the other. They are a specialist freight forwarder and you will dealing with air ad road freight shipments, use of Cargowise, ASM Sequoia, completing customs entries. Duties include: - Arrange deliveries &...

  • Pallet Sales Network

    2 weeks ago


    Greater Manchester, UK, Greater Manchester, United Kingdom Innovate Freight Talent Full time

    One of the UK's leading full-service palletised freight delivery providers based in the NorthWest is looking to expand their Sales team. This is an excellent opportunity to join a longstanding business that not only services UK, Ireland and Europe but also has specialist routes, providing superb sales opportunities.This is an exciting opportunity for an...


  • UK, UK, United Kingdom ECOM Agroindustrial Corp. Ltd. Full time

    ECOM Agroindustrial Corp. Ltd is a leading global commodity merchant and sustainable supply chain management company. As an origin-integrated business operating in over 40 major producing countries worldwide, ECOM focuses primarily on coffee, cotton, and cocoa, as well as participating in selected other agricultural product markets. ECOM is one of the top...

  • Air Export Clerk

    3 weeks ago


    Hounslow, United Kingdom Freightserve Full time

    Freightserve recruitment are looking for an Air Export Clerk for a well-established Freight Forwarder based in the Heathrow area. The role will be working with Pharma Freight. Main duties:- QuotationsDealing directly with shippers and overseas agentsExports Customs EntriesInvoicingCompleting Air exports jobs (from start to finish)Occasionally assisting with...


  • Hounslow, United Kingdom xpo Full time

    Logistics done differently. We at XPO are a driving force behind many industries in the UK. You have probably seen our trucks or warehouses on the road networks, and some you may not have even realised were ours. But to keep our business ahead, we need an amazing team of customer service specialists to help us maintain and grow the relationships with...


  • Hounslow, United Kingdom Freightserve Full time

    Freightserve recruitment are looking for a number of experienced Import Air people for well established Freight Forwarders based in the Heathrow area. Job Description:- Dealing with all Air Import duties (start to finish) Customs Clearances Customer Services (Highest level) Able to work under pressure Multi-tasking Airline Bookings Quotations Dealing...


  • Hounslow, United Kingdom Freightserve Full time

    Freightserve recruitment are looking for a Aerospace Operations Manager for a well-established niche sector Freight Forwarder based in the Heathrow area. Job Description:- The company is a very profitable, long-standing, and growing business. The company are looking for a confident Freight Forwarding candidate to oversee the daily operations of the company....


  • Hounslow, United Kingdom Röhlig UK Ltd. Full time

    Location: London Heathrow Subsidiary: Röhlig UK Ltd. Country: United Kingdom Start: asap We are currently looking for an experienced Customer Solutions Specialist to join this busy and successful team, working primarily from our London Heathrow office. You will have an analytical mind, knowledge in key account management and pricing and a solid...


  • Hounslow, United Kingdom Kuehne+Nagel Full time

    We have a fantastic opportunity for a Customer Care Specialist (AOG) to join our Aerospace team in Heathrow. This role will be working 4 on 4 off with shift pattern of 12pm Noon to 12am Midnight based at HSCC ** Your Role**: Our Aerospace CCL team at Kuehne+Nagel provides individual solutions for our aerospace customers’ transport and logistics needs,...


  • Hounslow, United Kingdom Freightserve recruitment Full time

    Freightserve recruitment are looking for an experienced Air and Oceanfreight Export person for a well established Freight Forwarder based in the Hounslow, Middlesex area. **Duties**: - Handling Export Air and Oceanfreight shipments from start to finish - Handling shipments for key accounts - Completing MAWB's and HAWB's - Completing Bills of Lading -...


  • Hounslow, United Kingdom Dangerous Goods International Full time

    **Job description** We at are actively seeking an **airfreight** **operations specialist** who strives to deliver high quality outcomes and is looking for a new opportunity, with a view to grow in our company. Our operations staff, control shipments from door to door during **import **and **export air freight **procedures. We need operations staff who are...


  • Hounslow, United Kingdom Freightserve Full time

    Freightserve recruitment are looking for a number of experienced Airfreight Export people for Freight Forwarders. The companies are looking for an additional Air Export people due to expansion. The companies are all based in the Heathrow area. Primary Duties & Responsibilities:- Export operations (Busy departments)To deal with all aspects of...