Commercial CRM Manager

3 weeks ago

London, UK, United Kingdom E.ON Next Part time

Bringing that feel-good energy.

We''re the newest face amongst the E.ON group of companies. E.ON Next is all about creating a sustainable future, now. We''re moving our energy in the right direction, one little big step at a time. Join us in our mission to bring feel-good energy.

We’re also here to make this whole energy thing way easier for our customers. Like, really easy. That means providing exceptional service and using state-of-the-art tech to do it.

Are you a strategic thinker with a passion for CRM marketing? Do you thrive in a fast-paced, data-driven environment? If so, we have the perfect opportunity for you

We are seeking a dynamic Commercial CRM Manager to lead and elevate our CRM efforts within our in-house Marketing team. In this pivotal role, you’ll collaborate closely with Creative, Digital, E-commerce, Customer Service, and Commercial teams to drive growth and enhance the value of our Sainsbury’s Energy and EON Next customer base. You will be responsible for shaping CRM strategy to meet commercial objectives, managing a team of CRM campaign leads, and delivering measurable results.

Here’s a taste of what you’ll be doing:

  • Strategic CRM Planning: Develop comprehensive CRM plans aligned with commercial goals, translating business objectives into actionable KPIs.

  • Data-Driven Campaign Management: Leverage data to optimise campaign performance, ensuring all CRM initiatives are aligned with strategic goals.

  • Team Leadership: Manage and mentor a team of CRM campaign leads, fostering a collaborative and high-performance culture.

  • Stakeholder Engagement: Build strong relationships with internal stakeholders, ensuring CRM strategies support broader business objectives.

  • Cross-Functional Collaboration: Work closely with E-commerce, Digital, and other teams to enhance customer journeys and conversion rates.

  • Performance Monitoring: Oversee the creation and maintenance of performance dashboards, supporting your team in reporting and optimization.

  • Quality Control & Automation: Implement robust quality control frameworks and explore automation opportunities to maximize CRM tool capabilities.

  • Brand Guardianship: Ensure all CRM communications align with our brand''s tone of voice and values.

  • Proactive Problem Solving: Identify and address potential blockers to timely campaign delivery, maintaining team autonomy and efficiency.

Are we the perfect match?

  • Team Leadership: Minimum of 1 year of experience managing a team within a CRM or marketing environment.

  • Strategic Development: Proven ability to develop and execute CRM strategies, including campaign and customer journey strategies.

  • Data-Driven Mindset: Strong experience in performance-driven campaigning, with the ability to use data to inform decisions and improve outcomes.

  • Stakeholder Management: Ability to manage multiple stakeholders and navigate changing priorities in a fast-paced environment.

  • Digital Proficiency: Experience with automated marketing software solutions and a strong understanding of digital marketing principles.

  • Creative Problem Solver: A proactive approach to challenges, with a willingness to think outside the box and innovate.

  • Operational Excellence: Highly organised with exceptional attention to detail and the ability to manage multiple projects simultaneously.

It would be great if you had;

  • Energy Industry Experience: Knowledge of the energy sector is a plus.

  • Start-Up/Sub-Brand Experience: Experience working with start-up brands or sub-brands is beneficial.

  • Growth Mindset: A desire to be part of a dynamic, growth-oriented culture where every week brings new challenges and opportunities.

Here’s what else you need to know

  • Closing date – Friday 30th August 2024 (may close earlier due to high applications)

  • We’ll have regular team socials and lively team chats

  • Competitive salary

  • Location – London (Farringdon) with travel to our other sites when required.

  • Working environment: Flexible hybrid working – a blend of in the office 2 days a week and home working

  • Work life balance – we work Monday-Friday 9AM-5PM to service our customers and make sure they have an unforgettable experience.

  • 26 days holiday plus bank holidays each year – this includes a guaranteed day off for your birthday if you want it.

  • Generous pension scheme (you contribute 5%, we contribute 6%, increasing to 10% after 2 years)

  • Excellent parental leave allowance.

  • The chance to choose from our award-winning Flexible Benefits package which includes the option to buy up to 10 days holiday a year.

  • We’ve exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career.

  • For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider

We’re committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone.

We realise the best people bring their energy at different times, so we’re happy to talk flexible working. We offer a range of flexible working options, including full time, part time, job share, remote working and variable start and finishing times.

  • CRM Manager

    6 days ago

    London,, UK, United Kingdom Jamie Miller Recruitment Full time

    Our client, a market leading global business with an exciting data journey ahead are looking for a CRM Manager. This is an amazing opportunity for someone to lead the CRM function.THE ROLE OF CRM MANAGER:Specify, communicate, and measure against key CRM KPIs to drive improvements across CRM performance (incl. email performance & retention strategies)Create,...

  • CRM Manager

    3 weeks ago

    London,, UK, United Kingdom Miller Byrne Full time

    Our client, a market leading global business are looking for a CRM Manager for their London head office. THE ROLE OF CRM MANAGER:Specify, communicate, and measure against key CRM KPIs to drive improvements across CRM performance (incl. email performance & retention strategies)Create, enhance, and maintain automation using nurturing workflowsWork with the...

  • CRM Manager

    1 month ago

    London,, UK, United Kingdom Socium - Teams Done Differently Full time

    Are you interested in working for a market-leading FinTech? THE number one in their space!!Role:They're seeking an ambitious CRM Manager with a passion for putting the user first. You’ll prove crucial to the development of cross-channel monetisation strategies and messaging that brings their product experience to life in a customer first approach....

  • CRM Manager

    1 month ago

    London,, UK, United Kingdom Blue Legal Full time

    An award-winning national law firm is looking for a CRM Manager to join one of their regional offices for a 12-month contract. The Interim CRM Manager will be a key member of the Marketing Communications team, responsible for the implementation, maintenance, and optimal use of the firm's CRM system, Peppermint/Microsoft Dynamics. The role involves...

  • CRM Manager

    2 months ago

    London,, UK, United Kingdom The Engage Partnership Recruitment Full time

    CRM Manager - London / Hybrid / £45k-50kCurrently on he hunt for a CRM manager that has experience within the luxury/fashion retail space. The aim of the game for his role is to build stronger relationships with their customers, increase engagement, retention and customer value, through effective CRM strategies and data driven insights. *No Sponsorship...

  • CRM Manager

    3 weeks ago

    London,, UK, United Kingdom Bodhi Full time

    Are you passionate about driving customer engagement and retention? Do you excel at creating impactful marketing campaigns and analysing data to enhance performance? If so, we’d love to hear from you!About the Role:As our CRM Manager, you’ll be responsible for developing and executing CRM strategies to boost customer engagement and retention. You’ll...

  • CRM Manager

    3 weeks ago

    London,, UK, United Kingdom Better Placed Ltd - A Sunday Times Top 10 Employer in 2023! Full time

    We're looking for a CRM Manager for a client based in London. Ideally you'll have a good 2-3 years + experience and an understanding of loyalty schemes and how to grow and segment databases. They need someone who is proactive, energetic, forward thinking and able to manage their own workload and be able to attend their London offices 2 x days per...

  • CRM Manager

    2 months ago

    London, UK, UK, United Kingdom Zachary Daniels Full time

    CRM Manager | Premium Ladieswear Brand | London/Hybrid | Up to £65k Basic Are you passionate about fashion and customer engagement? Do you have a flair for crafting unforgettable customer journeys? Join our client, a growing premium ladieswear brand known for elegance, quality, and innovation. We're on the lookout for a dynamic CRM Manager to take...

  • CRM Manager

    3 weeks ago

    London, UK, UK, United Kingdom Pivotal London Full time

    CRM Manager Tech Marketplace Start-Up Do you want to work at a rapidly growing, digital first brand? This is an opportunity to work alongside & learn from a team with a track record working at high-growth start-ups at a business with enormous upside potential. They are looking for a CRM Manager who wants to develop into a cross channel role. The Role: As CRM...

  • CRM Manager

    6 days ago

    London,, UK, United Kingdom Meraki Talent Ltd Full time

    CRM Manager (Change) Permanent RoleLondon – OnsiteUp to £65,000Posted: 09/09/24CVs by: ASAPStart date: Sep – Dec 24A fast-growing financial services company is seeking an experienced CRM Manager who has experience working on Projects / Change to lead the sourcing and implementation of a new CRM solution. This role is based in London and will be critical...

  • Hubspot CRM Manager

    3 weeks ago

    London,, UK, United Kingdom Corndel Full time

    Role: Hubspot CRM ManagerTeam: MarketingPackage: Pension, Unlimited leave, Flexible workingLocation: London-based, Hybrid (2 days in office per week)About Corndel:Do you want to deliver meaningful impact at scale? Be part of a community that is purpose-driven? Join an inclusive, hugely ambitious, and successful team. This is a fantastic opportunity for an...

  • CRM Product Manager

    1 week ago

    London,, UK, United Kingdom EC1 Partners Ltd Full time

    Senior Product Manager - CRMOur client is a leading financial services provider, who is looking for someone to lead the development of their CRM platforms, in a hands on role. What you will be doing:Developing the product strategy and roadmap for CRM innovation Build out the cornership of CRM / Salesforce offeringEstablish future functionality (particularly...

  • CRM Project Manager

    4 days ago

    London,, UK, United Kingdom Apollo Solutions Full time

    My client, a leading FX payments company, is seeking to hire a hands-on CRM Project Lead to lead the sourcing and delivery of their CRM Solution. The right candidate will have the ability to engage and manage multiple senior stakeholders across different levels of the organisation, and to effect change by bringing them along on the journey.Main duties:•...

  • CRM Project Manager

    6 days ago

    London,, UK, United Kingdom IPOE Consulting Full time

    Global FX & Payments company based in the City of London, are looking to bring onboard a CRM Project Manager to support their exciting expansion plans. The purpose of this role is to lead the sourcing and delivery of a CRM solution for our client. You’ll be reporting into the Head of Programme Management.Main responsibilities will include;Conduct a...

  • CRM Manager | Sports

    2 weeks ago

    London,, UK, United Kingdom Nicholson Glover Full time

    CRM Manager | Sports | London/Hybrid | Up to £50,000 + Benefits Are you passionate about using your CRM expertise to drive impactful change? Join a fast-growing global motorsports organisation where your work will go beyond the ordinary, contributing to a mission that’s transforming an entire industry.The Company Our client is a leader in its field, known...

  • CRM & Data Manager

    3 weeks ago

    London,, UK, United Kingdom Crowe UK Full time

    About CroweCrowe is a leading national audit, tax, advisory and risk firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in over 140 countries and across more than 800 offices globally.Our vision is to be recognised as essential to...

  • CRM Manager

    6 days ago

    London,, UK, United Kingdom Smarkets Full time

    Who are we?Smarkets is a betting exchange for sports and political trading that has handled over £29 billion in volume since 2010. Our company mission is to fix the betting industry with the best products and best prices. We are upending the sports betting industry by growing a transparent platform that offers the best value for bettors, with the fairest...

  • CRM Manager- MS Dynamics

    3 weeks ago

    London,, UK, United Kingdom Carousel Consultancy Ltd Full time

    CRM Manager - MS Dynamics - City Law Firm - 12 month FTC - London / Hybrid Working - Competitive Salary + great benefitsCRM Analyst / Manager needed for 12m FTCMarketing and Business Development departmentMS Dynamics / Peppermint experience requiredCompetitive salary, dependent on experienceHybrid working offered: 2-3 days in the office per weekWe have a...

  • CRM & Data Manager

    1 month ago

    London,, UK, United Kingdom Verdantix Full time

    Who we are… Verdantix is an award-winning independent research, advisory and events firm. We act as an essential thought-leader for world-enhancing innovation, through our expertise in digital strategies for Sustainability, Real Estate and Built Environment, ESG, Operational Excellence, and Net Zero. From our head office in Central London, and hubs in...

  • UK CRM Lead

    3 weeks ago

    London,, UK, United Kingdom Exacta Solutions Ltd Full time

    On behalf of an iGaming operator we’re looking for a CRM Manager to lead the development and execution of innovative CRM strategies and campaigns aimed at exceeding our client's objectives in the UK market.In this role, you’ll craft and optimize CRM and promotional initiatives across all iGaming products, focusing on driving customer satisfaction,...