CRM Project Manager

6 days ago


London, UK, United Kingdom IPOE Consulting Full time

Global FX & Payments company based in the City of London, are looking to bring onboard a CRM Project Manager to support their exciting expansion plans. The purpose of this role is to lead the sourcing and delivery of a CRM solution for our client. You’ll be reporting into the Head of Programme Management.


Main responsibilities will include;


  • Conduct a comprehensive analysis of current CRM delivery needs.
  • Engage with key stakeholders and business leads from all functions to understand and document detailed requirements.
  • Develop a clear project scope, objectives, and deliverables.
  • Research and evaluate potential CRM solutions that align with the business needs.
  • Facilitate vendor presentations and demonstrations.
  • Lead the decision-making process to select the best-fit partner/system.
  • Develop third party integrations
  • Agree on the implementation process with the chosen provider.
  • Develop a detailed project plan including timelines, milestones and resource allocation.
  • Oversee the configuration, customisation, and integration of the new system.
  • Ensure effective data migration from legacy systems.
  • Implement user training and support to ensure smooth adoption across the organisation.
  • Monitor project progress, manage risks, and ensure the project stays on track and within budget
  • Develop communication, training and release strategies


The ideal candidate for this position will possess:


  • Proven experience as a Project Manager with CRM implementation projects.
  • A strong understanding of CRM and technology.
  • Excellent project management skills with a track record of delivering projects on time and within budget, balanced with the willingness to be hands-on in achieving objectives.
  • The ability to engage and manage multiple senior stakeholders across different levels of the organisation and to effect change by bringing them along on the journey.


  • CRM Project Manager

    4 days ago


    London,, UK, United Kingdom Apollo Solutions Full time

    My client, a leading FX payments company, is seeking to hire a hands-on CRM Project Lead to lead the sourcing and delivery of their CRM Solution. The right candidate will have the ability to engage and manage multiple senior stakeholders across different levels of the organisation, and to effect change by bringing them along on the journey.Main duties:•...

  • CRM Manager

    1 month ago


    London,, UK, United Kingdom Blue Legal Full time

    An award-winning national law firm is looking for a CRM Manager to join one of their regional offices for a 12-month contract. The Interim CRM Manager will be a key member of the Marketing Communications team, responsible for the implementation, maintenance, and optimal use of the firm's CRM system, Peppermint/Microsoft Dynamics. The role involves...

  • CRM Manager

    6 days ago


    London,, UK, United Kingdom Meraki Talent Ltd Full time

    CRM Manager (Change) Permanent RoleLondon – OnsiteUp to £65,000Posted: 09/09/24CVs by: ASAPStart date: Sep – Dec 24A fast-growing financial services company is seeking an experienced CRM Manager who has experience working on Projects / Change to lead the sourcing and implementation of a new CRM solution. This role is based in London and will be critical...

  • CRM Manager

    6 days ago


    London,, UK, United Kingdom Jamie Miller Recruitment Full time

    Our client, a market leading global business with an exciting data journey ahead are looking for a CRM Manager. This is an amazing opportunity for someone to lead the CRM function.THE ROLE OF CRM MANAGER:Specify, communicate, and measure against key CRM KPIs to drive improvements across CRM performance (incl. email performance & retention strategies)Create,...

  • CRM Manager

    2 months ago


    London,, UK, United Kingdom The Engage Partnership Recruitment Full time

    CRM Manager - London / Hybrid / £45k-50kCurrently on he hunt for a CRM manager that has experience within the luxury/fashion retail space. The aim of the game for his role is to build stronger relationships with their customers, increase engagement, retention and customer value, through effective CRM strategies and data driven insights. *No Sponsorship...

  • CRM Manager

    3 weeks ago


    London,, UK, United Kingdom Miller Byrne Full time

    Our client, a market leading global business are looking for a CRM Manager for their London head office. THE ROLE OF CRM MANAGER:Specify, communicate, and measure against key CRM KPIs to drive improvements across CRM performance (incl. email performance & retention strategies)Create, enhance, and maintain automation using nurturing workflowsWork with the...

  • CRM Manager

    3 weeks ago


    London,, UK, United Kingdom Bodhi Full time

    Are you passionate about driving customer engagement and retention? Do you excel at creating impactful marketing campaigns and analysing data to enhance performance? If so, we’d love to hear from you!About the Role:As our CRM Manager, you’ll be responsible for developing and executing CRM strategies to boost customer engagement and retention. You’ll...

  • CRM & Data Manager

    3 weeks ago


    London,, UK, United Kingdom Crowe UK Full time

    About CroweCrowe is a leading national audit, tax, advisory and risk firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in over 140 countries and across more than 800 offices globally.Our vision is to be recognised as essential to...

  • CRM Manager

    3 weeks ago


    London,, UK, United Kingdom Better Placed Ltd - A Sunday Times Top 10 Employer in 2023! Full time

    We're looking for a CRM Manager for a client based in London. Ideally you'll have a good 2-3 years + experience and an understanding of loyalty schemes and how to grow and segment databases. They need someone who is proactive, energetic, forward thinking and able to manage their own workload and be able to attend their London offices 2 x days per...

  • CRM Manager

    2 months ago


    London, UK, UK, United Kingdom Zachary Daniels Full time

    CRM Manager | Premium Ladieswear Brand | London/Hybrid | Up to £65k Basic Are you passionate about fashion and customer engagement? Do you have a flair for crafting unforgettable customer journeys? Join our client, a growing premium ladieswear brand known for elegance, quality, and innovation. We're on the lookout for a dynamic CRM Manager to take...

  • CRM & Data Manager

    1 month ago


    London,, UK, United Kingdom Verdantix Full time

    Who we are… Verdantix is an award-winning independent research, advisory and events firm. We act as an essential thought-leader for world-enhancing innovation, through our expertise in digital strategies for Sustainability, Real Estate and Built Environment, ESG, Operational Excellence, and Net Zero. From our head office in Central London, and hubs in...

  • CRM Manager

    3 weeks ago


    London, UK, UK, United Kingdom Pivotal London Full time

    CRM Manager Tech Marketplace Start-Up Do you want to work at a rapidly growing, digital first brand? This is an opportunity to work alongside & learn from a team with a track record working at high-growth start-ups at a business with enormous upside potential. They are looking for a CRM Manager who wants to develop into a cross channel role. The Role: As CRM...

  • CRM Manager

    1 month ago


    London,, UK, United Kingdom Socium - Teams Done Differently Full time

    Are you interested in working for a market-leading FinTech? THE number one in their space!!Role:They're seeking an ambitious CRM Manager with a passion for putting the user first. You’ll prove crucial to the development of cross-channel monetisation strategies and messaging that brings their product experience to life in a customer first approach....

  • CRM Manager

    6 days ago


    London,, UK, United Kingdom Smarkets Full time

    Who are we?Smarkets is a betting exchange for sports and political trading that has handled over £29 billion in volume since 2010. Our company mission is to fix the betting industry with the best products and best prices. We are upending the sports betting industry by growing a transparent platform that offers the best value for bettors, with the fairest...


  • London, UK, United Kingdom E.ON Next Part time

    Bringing that feel-good energy.We''re the newest face amongst the E.ON group of companies. E.ON Next is all about creating a sustainable future, now. We''re moving our energy in the right direction, one little big step at a time. Join us in our mission to bring feel-good energy.We’re also here to make this whole energy thing way easier for...

  • CRM Executive

    3 months ago


    London,, UK, United Kingdom Formula Recruitment Full time

    CRM Executive Location: London | Hybrid Salary: up to £32,000 (plus benefits)We are partnered with one of the fastest-growing FitTech businesses in Europe, who have big plans this year. They are looking for a CRM Executive to join their team, to create and deliver targeted campaigns to their members.As CRM Executive you will be accountable for the full...

  • Hubspot CRM Manager

    3 weeks ago


    London,, UK, United Kingdom Corndel Full time

    Role: Hubspot CRM ManagerTeam: MarketingPackage: Pension, Unlimited leave, Flexible workingLocation: London-based, Hybrid (2 days in office per week)About Corndel:Do you want to deliver meaningful impact at scale? Be part of a community that is purpose-driven? Join an inclusive, hugely ambitious, and successful team. This is a fantastic opportunity for an...

  • CRM Product Manager

    1 week ago


    London,, UK, United Kingdom EC1 Partners Ltd Full time

    Senior Product Manager - CRMOur client is a leading financial services provider, who is looking for someone to lead the development of their CRM platforms, in a hands on role. What you will be doing:Developing the product strategy and roadmap for CRM innovation Build out the cornership of CRM / Salesforce offeringEstablish future functionality (particularly...

  • CRM Manager | Sports

    2 weeks ago


    London,, UK, United Kingdom Nicholson Glover Full time

    CRM Manager | Sports | London/Hybrid | Up to £50,000 + Benefits Are you passionate about using your CRM expertise to drive impactful change? Join a fast-growing global motorsports organisation where your work will go beyond the ordinary, contributing to a mission that’s transforming an entire industry.The Company Our client is a leader in its field, known...

  • CRM Executive

    1 month ago


    London,, UK, United Kingdom F1® Arcade Full time

    F1 Arcade is the world's first official Formula 1® social entertainment venue, where high-octane excitement meets exceptional hospitality! Each meticulously designed venue features, a world-class food menu and open kitchen, an enormous cocktail and champagne bar, and up to 90 state of the art full motion F1 racing simulators populating both private and...