Hospitality Management Coach

4 weeks ago

Norwich UK, Norfolk, United Kingdom DiverseJobsMatter Full time

Job Description


Whether you’re already a Trainer, Assessor or Coach, or thinking about becoming one, it’s time you made the change to our company


What will you be doing?


The hospitality sector is changing rapidly. As an industry professional, you’ll know the pressures, the challenges and the opportunities the industry is facing. As experts in this area too, we’re playing a key role in developing the professionals of the future: the talent that will shape the changing face of an important industry that plays a critical role in the economy.


If you want to use your experience to shape the future, this is where you can do it. Along the way, you’ll grow your skillset, gain a teaching qualification and open up even more professional opportunities.


Working with learners at their place of work, in most cases for many of the UKs best loved names in hospitality, you’ll deliver the apprenticeship standard. That includes providing the support, guidance and motivation that helps them to get career-building qualifications. You’ll also help them to achieve transferable skills (in Maths and English) if needed, managing your own admin along the way.


It’s also rewarding to know you’re playing your part in rebuilding a sector impacted by both Brexit and Covid – and can enjoy a better work life balance with no late finishes or weekend working

As industry champions, we’ve established the Loving Hospitality initiative and operate our Chef Academy, an advanced Apprenticeship programme to support retention.


What will you bring to the role?


Along with recent professional experience gained at Management level in a hospitality setting, you’ll already have:


  • NVQ at level 3 in Hospitality or higher
  • Extensive, relevant vocational experience in food & beverage, food production, reception, housekeeping or beverage service at Management Level
  • Experience of working in high demand environments, to targets and tight deadlines
  • Strong communication and self-motivation skills
  • GCSEs English and Maths (C or above or key skills equivalent)
  • Experience of working autonomously


Any of the following would be an advantage but are not essential:


  • Level 4 Qualification in Hospitality Management, or equivalent
  • Experience of operating within WBL/education environment


Giving back to you – our Group Benefits


  • 25 days' holiday rising with service and your birthday off.
  • Holiday purchase scheme for those life changing trips and moments.
  • Long service reward and recognition
  • Enhanced Pension
  • Group Life Assurance – 3 x Annual salary
  • Unlimited access to six Smart Health services including a 24/7 virtual GP
  • Health Cash Plan
  • Access to curated wellbeing content and our Employee Assistance Programme
  • Perkbox
  • To support your work/life balance we give you the opportunity of flexibility within our core working hours (9.00 – 5.30).
  • Enhanced sick pay
  • Enhanced Maternity/Shared Parental and Adoption packages leave
  • A reward programme and recognition programme and annual awards event

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