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Account Manager

2 months ago


Milton Keynes UK, Buckinghamshire, United Kingdom FORTNA Full time

FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile delivery. Our people, innovative approach and proprietary algorithms and tools ensure optimal operations design and material and information flow. We deliver exceptional value every day to our customers with comprehensive services and products including network strategy, distribution center operational design and implementation, material handling automated equipment, robotics and a comprehensive suite of lifecycle services.


At FORTNA, we believe in fostering a workplace that isn't just a job but a movement – a collective effort to redefine success and transform challenges into opportunities. "Join the Movement" encapsulates our commitment to a workplace culture that thrives on collaboration, celebrates diversity, and empowers every individual to contribute to something greater than themselves. Our Team. Our Passion. Our Approach.


Job overview:

Are you a seasoned professional with a knack for building relationships and driving business growth? As an Account Manager at Fortna, you'll play a pivotal role in identifying market opportunities, developing strategic business propositions, and advising our organization on key decisions. Your ability to build trust, negotiate effectively, and influence stakeholders will be crucial to your success in this role.


Key Responsibilities:


Market Analysis & Business Development:

  • Identify and assess market opportunities to drive growth.
  • Develop and implement innovative business propositions.
  • Advise the organization on strategic initiatives and contribute to policy development.


Process Improvement:

  • Spot opportunities to enhance existing policies and processes.
  • Implement proposals to drive improvements in your area of focus.


Stakeholder Engagement:

  • Build and maintain strong relationships with both internal and external stakeholders.
  • Serve as a trusted advisor, using your influence to gain buy-in for new ideas and concepts.


Goal Setting & Achievement:

  • Set ambitious, yet achievable performance targets that push boundaries.
  • Commit to achieving these goals and continuously strive to exceed expectations.


Long-term Strategic Perspective:

  • Understand and empathize with the long-term needs of our customers.
  • Develop collaborative solutions that address these needs and contribute to long-term success.

Networking & Relationship Building:

  • Participate in key industry networks to stay informed and connected.
  • Leverage your network to benefit the business and build new relationships.


What do you need to be successful in this role?

  • Extensive knowledge of commercial concepts, principles, and processes.
  • expertise in Material Handling Systems and Intralogistics solutions.
  • Strong networking skills, with the ability to leverage connections for business advantage.
  • A commitment to setting and achieving challenging performance targets.
  • Empathy for long-term customer challenges, with the ability to craft collaborative solutions.
  • Travel to visit clients, is an important part of this role.


This role can be based in either Houten, Netherlands, or Milton Keynes, UK.