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Print Lead Operator – Day Shift

2 months ago

Wymondham UK, Norfolk, United Kingdom Devonshire Full time

Job Title: Print Lead Operator – Day Shift

Location: Wymondham, Norfolk

Salary: £32,983



We are recruiting for Print Lead Operator to join our client based in Wymondham, Norfolk.

The site specialises in production of outbound and inbound document services. The site contains printing, mailing and warehousing capability for the purposes of outbound mail and postal and electronic receipt, capture, validation, and document storage for the purposes of inbound mail. In addition, Production Services, Finance, and IT functions reside on the site. Both Inbound and Outbound operations provide services for multiple customers.



Purpose of the role

The role of supporting Lead Operator is a key position in Paragon Abbey View site. The Lead Operator is responsible for working the day-to-day operator duties and supporting Senior Operator duties consisting of Health and Safety, SLA delivery, managing daily peak workloads and additional key responsibilities. This also includes setting a positive tone and generating an open and trusting work environment.


In the event of the Senior Operators absence, you will be expected to take lead on Health and Safety, SLA Delivery and planning activities including full supervision during weekend working.



Main Duties:

  • Adhere to defined quality standards and processes in all activities, ensuring best practice is adopted
  • Demonstrate ability to effectively coach the team
  • Monitor team throughput and organise staff as necessary to achieve team SLAs
  • Monitor Operators quality and throughput targets are achieved
  • Demonstrate drive and support for continuous improvement activity
  • Provide support in identifying process weakness through continuous improvement methodologies



Experience/Qualifications:

  • Experience of working to tight deadlines
  • A reasonable level of competence in the use of a PC and Microsoft applications
  • DMAIC Certification is desirable
  • Experience within Print is essential



This role works on an annualised hour shift pattern. The number of hours you work in a one-year period will average out at 35hrs per week. There will be a requirement to work more than 11 shifts in any two-week period. You will be given a new plan every six months that will outline what shifts you will be required to work during that period.



If you'd like to learn more about this role, please get in touch with Natalie



Please only apply if you have the right to work in the UK. There is no sponsorship on offer.



Devonshire is an equal opportunity employer and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation or marital status.