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Hotel Deputy Manager
3 months ago
Deputy General Manager – The Inn on the Lake
The Role
As Deputy General Manager, you will deputise for the General Manager in his absence and work in all other areas of the hotel to improve productivity, food quality and service and increase volume, sales and profits. The successful Deputy General Manager must be financially astute and commercially well informed, with a hands-on attitude to the business. You will understand the level of hospitality and service we need to meet these criteria and assist the General Manager in achieving this goal. You will: -
· Be assisting the General Manager in running a busy hotel, including forecasts, budgeting, recruitment and supervising day to day operation
· Support the management team of the hotel and work with the Heads of Department to achieve and exceed revenue and guest satisfaction targets
· Maintain a constant awareness of department security especially related to cash, stock and equipment and to ensure all department procedures are fully adhered to
· Complete any reasonable request by senior management and deputise for the Hotel General Manager when they are away from the hotel
· Work in conjunction with the General Manager to actively manage key property & maintenance issues (including capital projects; customer service; refurbishment)
The ideal candidate for this position:
· Will be proactive with a commercial approach to the business who can drive the sales and marketing strategy and demonstrate a record of accomplishment.
· Will have a minimum of 2 years’ experience as a F&B Manager or Deputy General Manager in the luxury hotel sector.
· Will be an excellent motivator and leader of people, with a good track record of holding a team as you will be leading a loyal and enthusiastic team of 60 people. Gaining their respect is fundamental to this role
· Will have the desire and potential to be a General Manager in the future.
· Will be naturally friendly and charismatic
· Be a self-starter who has the capacity to operate with little supervision and is not afraid to lead from the front in a fast-paced environment
· Possess excellent communication skills and have a smart professional outlook.
What we offer you:
· Working in one of the most beautifully situated hotels in the UK enjoying a continuous success under the dynamic leadership of general manager, Gary Wilson, for more than 23 years and supported by the owners, the Graves Family daily involvement and continuous investment
· Hard work, loyalty and commitment is recognised in our 6 family owned and run hotels and your salary will reflect this, dependent on experience.
· Live-in accommodation is available for a period of up to 3 months until you find your own place
· Staff discount scheme in all our hotels and restaurants.
· Joining one of the most successful hotel groups in the Lake District
· Great benefits package
Who We Are
Our Lake District Hotels are a distinctive collection of six award winning hotels in the Lake District owned and run by the Graves family and situated in the most beautiful parts of the Lake District. From 4-star luxury Lake District hotels on the shores of Lake Ullswater and Derwentwater Lake, to traditional coaching inns and hotels in Keswick and a hotel in Penrith - our Lake District hotels are recognised for the warmth of our welcome, unrivalled personal attention and excellent service.
The Inn on the Lake boasts 44 bedrooms and a 2 AA rosette fine dining Lake View Restaurant; which in-keeping of its four-star status provides the ideal setting for weddings and fine dining. The Orangery is a popular setting for lunches and afternoon tea along with the beautifully refurbished Ramblers and Candleroom Bar
