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UK, UK, United Kingdom Sullivan Brown Resourcing Partners - HR Recruitment Experts Part time

We are excited to be partnering with Newcastle Building Society to recruit a Head of Colleague Experience.


Reporting to the Chief People Officer and a member of the HR SLT, you will be responsible for leading the colleague experience strategy across the Newcastle Building Society Group.


As Head of Colleague Experience, you will map employee experience across the colleague lifecycle, identifying opportunities for improvement and will create a clear employee voice strategy that builds trust, openness and delivers actionable insight and will partner leaders and HR colleagues to support colleague action.


Through effective measurement and evaluation of people and business data, you and your team will develop initiatives and evaluate impact on people experience and business performance, continually improving and adapting to meet objectives.

You will play a leading role in an exciting cultural transformation programme, developing employer brand, employee value proposition, and leading on communication to ensure understanding, making sure initiatives are landing well and are enabling colleagues to be successful.


We are looking for someone who majors in the colleague experience space, with knowledge, experience and thought leadership in developing, measuring, monitoring, and delivering great colleague experience. You will be joining a brilliant team, so you will need to be a collaborator, with great relationship building skills and a genuine passion for working with leaders and colleagues to deliver people experience that matches Newcastle Building Society’s values and meets business objectives.


This is a brilliant opportunity to join a business with a ‘people first’ leadership team, that already does great work for colleagues and community, and further develop a colleague experience strategy that measures success and ensures the right initiatives are delivered locally and group wide.


About Newcastle Building Society

Newcastle Building Society’s purpose is to ‘connect communities with a better financial future’ and that means helping their members to get on the housing ladder, encouraging them to save and providing financial advice that will help them plan their financial future. They believe in being on the high-street and supporting their communities to enable positive change. They deliver this through leadership, partnering for value, building specialised teams and ensuring their technology roadmap is based on future focused systems which enhance the very human customer experience.


Newcastle Building Society operate on a hybrid model of working, this sees their colleagues work some days from home and some from the office in Cobalt Business Park.


As an inclusive employer and member owned mutual, they aim to reflect the diverse communities they serve and encourage applications from candidates of all backgrounds. They believe that everyone should feel valued, respected, and celebrated for who they are, and want colleagues to feel this is a place they belong. A place to be you.


What do you get in return? As well as receiving a competitive annual salary based on above-market pay scales, the reward package includes:

  • A 35-hour weekly contract + flexible working options
  • 30 days holiday each year plus bank holidays
  • Bonus Scheme (paid annually)
  • Car allowance - £5,000 per annum
  • Colleague mortgage scheme and access to our financial advisors
  • Private medical insurance
  • Pension scheme (up to 9% employers’ contribution)
  • Life assurance (4x salary) and income protection
  • Access to a range of wellbeing benefits, including medicash scheme
  • Electric car salary sacrifice scheme
  • Cycle to Work scheme
  • Above statutory family leave entitlement - 3 months full pay, 3 months half pay regardless of gender or route to parenthood
  • An extra day’s holiday for your birthday
  • The option to buy and sell holidays
  • Two paid volunteering days each year
  • A broad range of learning and development opportunities
  • Access to a range of high street and online discounts
  • Free onsite gym at Cobalt and access to a range of discounted/subsidised gym memberships nationwide
  • A wide range of recognition initiatives to recognise and reward great performance
  • Hybrid working - we welcome any discussions around where, how and when people work including part-time hours.


Recognising there’s no one-size-fits-all approach to recruitment, Newcastle Building Society is committed to ensuring every candidate has the opportunity to showcase their full potential throughout the recruitment process. As the exclusive recruitment partner for this role, we support Newcastle Building Society’s aim to make processes as accessible as possible, so if there are any ways in which we can provide support or make adjustments, we would love to discuss this with you.