Customer Operations Analyst
1 month ago
General Description
The onsite leader takes responsibility in order management, logistics & supply management, EHS management, Customer service and coordination and monthly finance management and AR Collection, leading the team to complete the service under contract and make the SOP and other assigned task by reporting manager.
Essential Duties and Responsibilities:
- Takes Responsibility of daily communication with the customer and business coordination related to Warehouse Operations.
- Lead the team to complete the routine customer onsite stock check and delivery order intake, keep sure that the onsite stock status reported to the related customer employee,
- Follow the SOP to complete the daily logistics operation and management including the daily receiving and QC, outbound delivery, inventory management, repacking and relabeling, POD management, CoC management, Service Check and record and transportation management, etc.
- Developing and maintaining departmental work instructions for all tasks.
- Follow the customer EHS requirement and manage the customer site. Complete the routine EHS Check and report the problem to the customer EHS manager.
- Take responsibility of the month check list to keep sure all the service item listed clearly, coordinate with the finance team to complete the invoicing and cost allocation, and invoice delivery and AR communication.
- Interpreting company policies to workers and enforcing safety regulations.
- Recommending measures to improve quality of service, increasing efficiency of department and work crew and equipment performance.
- Continuously improve service operations through the use of lean enterprise practices.
- Conferring with other supervisors such as CPM/CPA to coordinate activities of individual departments and serving external & internal customers.
- Manage the onsite management staff to complete the operation in customer site.
- Other projects service in other cities
Qualifications:
- Education & Experience: College degree and 2+ years of relevant logistics/project management experience (including 1+ year of previous supervisory experience), or equivalent combination of education and experience.
- Language: CET 4 above with good written and read skill
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to make calculations such as discounts, freight estimates, dimensional weight, invoices, and percentages.
- Knowledge of general business computer software and aptitude to learn new software applications.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Good knowledge in finance management to complete the service fee listing and cost analysis.
-
Senior Customer
2 months ago
UK, UK, United Kingdom KDR Talent Solutions Full timeSenior Customer & Revenue Analyst | Hybrid | £62,000 + bonus + benefits The Company Join a business that is revolutionising the automotive industry by making car buying and ownership simple and hassle-free. They’re scaling fast and offer a unique chance to work with a cutting-edge, tech-forward company.Why join?- Exciting start-up environment with the...
-
Operational Resilience Analyst
4 months ago
UK, UK, United Kingdom Meraki Talent Ltd Full timeOperational Resilience AnalystEdinburgh / Glasgow Permanent Meraki Talent’s Financial Services client are looking for an Operational Resilience Analyst to join their team in either Edinburgh or Glasgow. Responsibilities of the Operational Resilience Analyst:-Ensure that the business embeds operational resilience into ways of working -Working across all...
-
Operations Analyst – London – Contract
3 weeks ago
UK, UK, United Kingdom Kite Consulting Group Full timeOperations Analyst – London – ContractAn Operations Analyst is required by a leading Financial Markets client based in London. This is an initial 6 month contract requiring at least 2 days in the office and will pay an umbrella rate up to £550 a day.Reporting to the Clearing Operations Manager, and working closely with the Head of Operations, this role...
-
Operations Analyst
24 hours ago
UK, UK, United Kingdom Robert Half Full time***Operations Analyst***Robert Half is partnering with a boutique Investment Manager Firm based in London that specialises in providing investment solutions, portfolio management, and capital market services to hire a talented and driven Operational Analyst from a financial service background. ***PLEASE NOTE: 5 days in office until probation and training is...
-
Customer Insight Analyst
3 weeks ago
UK, UK, United Kingdom Harnham Full timeCustomer Insight Analyst (12-Month Contract) - Fashion RetailLocation: Hybrid (2-3 days in the office per week) Rate: £400 per day (Outside IR35) Contract Duration: 12 monthsIn this role, you'll work closely with cross-functional teams to analyse customer data, optimise marketing campaigns, and drive engagement through data-driven strategies. A key...
-
Operation Analyst
2 months ago
London, UK, UK, United Kingdom Lorien Full timeOperation Analyst (Insurance) up to £32k.Are you an analyst looking to make a step into a first major career role? Or maybe you're already in insurance and you're looking to expand your career. We're looking for an analyst with an analytical mind set, someone who's biggest strength is attention to detail organisation to join my clients...
-
Security Operations Center Analyst
6 days ago
UK, UK, United Kingdom Lorien Full timeFull TimeRemotePaying up to £65kA great opportunity to join our team as our Senior SOC Analyst to be responsible for handing security incidents received/escalated from the SOC Analyst (Tier 1 or Tier 2) and perform a business impact analysis on the security incident. As well as working on our Cyber Transformation Project.We are looking for a strong...
-
Operations Analyst
3 weeks ago
UK, UK, United Kingdom Aquent Full timeJob Title: Operations AnalystClient Location: Central London - Hybrid (3 days on-site)Starting: 06/01/2025Salary/Pay Rate: £25 per hour (35hrs/week) - PAYEHours: Full-timeDuration: 6 monthsWe're hiring an Operations Analyst to support our global tech client's Professional Services Sales and Delivery teams in the EMEA region. As a member of the...
-
Operations Analyst
1 month ago
London, UK, UK, United Kingdom RED10 Full timeWe are seeking a Senior Underwriting Operations Analyst to play a critical role within our client's Operations Department. If you’re passionate about business planning, underwriting insights, and regulatory returns, this is your opportunity to thrive in a dynamic environment.Up to £80k + bonus + extensive benefitsHybrid workingWhat makes our client...
-
SOC Analyst
2 months ago
UK, UK, United Kingdom Dynamic Search Solutions Full timeSOC AnalystLocation: Home based/ Remote – Must be Based in the United KingdomSalary: Up to £35,000, shift based role with 24/7 coverageQualifications: Must be eligible for SC ClearanceThe companyAn exciting opportunity has arisen at an award-winning Microsoft Partner for a SOC Analyst. The business is a fast-growing, industry-leading managed service and...
-
SOC Analyst
3 weeks ago
UK, UK, United Kingdom Dynamic Search Solutions Full timeSOC AnalystLocation: Home based/ Remote – Must be Based in the United KingdomSalary: Up to £35,000, shift based role with 24/7 coverageQualifications: Must be eligible for SC ClearanceThe companyAn exciting opportunity has arisen at an award-winning Microsoft Partner for a SOC Analyst. The business is a fast-growing, industry-leading managed service and...
-
Operational resilience analyst
2 months ago
UK, UK, United Kingdom Cameron Kennedy Full timeJob Title: Operational Resilience AnalystLocation: London (Temporary Position)3 Months (Possible Extension)£400 - 450 PER DAYA leading financial institution in London is seeking an experienced Operational Resilience Analyst to join its dynamic Operations Department. This role is crucial in ensuring the organisation’s ability to maintain critical services...
-
Customer Support Analyst
2 days ago
UK, UK, United Kingdom AB Agri Full timeCustomer Support Analyst - United KingdomJob title: Customer Support AnalystLocation: Home-basedContract: Permanent, 37.5 hours per weekFlexibility options available—please discuss with our hiring team. At Intellync, we are redefining agricultural technology with innovative solutions that empower farmers worldwide. As a Customer Support Analyst, you’ll...
-
Compliance Analyst
4 months ago
UK, UK, United Kingdom BettingJobs Full timeBettingJobs is currently seeking a Compliance Analyst to join an iGaming company based in Cardiff. The Compliance Analyst would be responsible for reviewing customer due diligence and ensuring compliance to regulations and guidelines. The Compliance Analyst role would suit an individual with an in depth understanding of responsible gambling and AML...
-
Materials Analyst
2 months ago
UK, UK, United Kingdom Science Solutions Recruitment Full timeScience Solutions are looking to recruit for a Surface Analyst in the Lancashire area on behalf of a global materials manufacturer.As a Surface Analyst, you will be responsible for operating various analytical instruments for use on a range of materials. Surface analysis experience essential.To be considered for the role you must be degree educated in...
-
Operational Risk Analyst
3 weeks ago
UK, UK, United Kingdom Pontoon Solutions Full timeOperational Risk AnalystChester/HybridContract to 10th June 2025 initiallySalary from £55,000pa, plus benefits (see below)Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual...
-
Retail Operations Analyst
4 months ago
UK, UK, United Kingdom Moss Full timeAbout Us:Our Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit,...
-
Business Analyst
3 weeks ago
UK, UK, United Kingdom Insight Global Full timeInsight Global are looking for a Business Analyst to join one of their premium retail clients. This Business Analyst will sit within Global Support Operations, and will be responsible for working with different business partners to manage the various software and hardware implementations occurring across the business. The chosen candidate will be responsible...
-
Security Operations Center Analyst
2 months ago
UK, UK, United Kingdom trg.recruitment Full timeSOC AnalystDay rate: up to £28/hrIndustry: EnergyLocation: South West LondonDuration: 6 months (+ view to make role permanent)This role is within a operational intelligence team focused on high security and response, where you will use your critical thinking skills to analyse and interpret data sources.You will help assess incidents for the potential impact...
-
Security Operations Center Analyst
3 weeks ago
UK, UK, United Kingdom trg.recruitment Full timeGSOC AnalystDay rate: up to £28/hrIndustry: EnergyLocation: South West LondonDuration: 6 months (+ view to make role permanent)This role is within a operational intelligence team focused on high security and response, where you will use your critical thinking skills to analyse and interpret data sources.You will help assess incidents for the potential...