Complaints Manager

Senior Complaints OfficerRemote (but live in Wales) / Until 31st March 2025 / £17.94 per hourWe are looking for someone to lead complex and sensitive complaint handling, aligning with the high standards of the Public Services Ombudsman for Wales. You’ll be an advocate for customers, conducting thorough investigations, delivering thoughtful responses, and...

Senior Complaints OfficerRemote (but live in Wales) / Until 31st March 2025 / £17.94 per hourWe are looking for someone to lead complex and sensitive complaint handling, aligning with the high standards of the Public Services Ombudsman for Wales. You’ll be an advocate for customers, conducting thorough investigations, delivering thoughtful responses, and...

Complaints Resolution Specialist RolePertemps Managed Solutions is seeking a skilled Complaints Resolution Specialist to lead complex and sensitive complaint handling, ensuring alignment with the high standards of the Public Services Ombudsman for Wales.This customer-focused role involves conducting thorough investigations, delivering thoughtful responses,...

Flood Risk Management OpportunityCarrington West is recruiting a Senior SuDS Engineer to join our team in Wales, UK. As a senior professional, you will play a key role in developing and implementing flood risk management strategies, working closely with the council and other stakeholders to deliver effective solutions.This is an exciting opportunity for a...

We are partnered with a leading Financial Planners based in Deeside, seeking an experienced and proactive Compliance Manager to join their team. This is an exciting opportunity to lead compliance initiatives in a dynamic and growing environment, ensuring regulatory adherence and fostering a culture of excellence.Key Responsibilities:Leadership & Oversight:...

Ensuring files are run pro-actively and effectively to conclusion by the relevant lawyers, with appropriate deadlines met. - Ensuring that lawyers work effectively to meet the needs of the clients and the commercial requirements of the firm, managing any identified fee earner performance or conduct issues to include; - Ensuring any client complaint, emerging...

We are partnered with a leading Financial Planners based in Deeside, seeking an experienced and proactive Chartered Compliance Manager to join their team. This is an exciting opportunity to lead compliance initiatives in a dynamic and growing environment, ensuring regulatory adherence and fostering a culture of excellence.Key Responsibilities:Leadership &...

Full-time Operations Wales Job Overview **Job title**: Administration and Welfare Officer **Department**: Operations **Reporting to**: IA Manager **Location**: Cardiff IA **Contract type**: Permanent **Hours of work**: 40 hours p/w (Mon - Friday, 8:30am - 5pm) **Salary**: £23,880.00 - £32, 500.00 per annum Purpose of the job Reporting to the IA...

io is a leading global payment solution provider, headquartered in the Abu Dhabi Global Market (ADGM). Our platform empowers businesses to seamlessly connect with customers worldwide, enabling them to accept payments in local currencies and through preferred payment methods. Our mission is to simplify global transactions and help businesses break borders,...

Senior SuDS Engineer   Are you an experienced Senior SuDS Engineer looking for a new role?    As a Senior SuDS Engineer you will be responsible for development and execution of all responsibilities under the Land Drainage Act 1991 including Sustainable Drainage Systems (SuDS) approvals.   Key Responsibilities: ·Develop, implement, and oversee the...

Are you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care, and have great staff retention rates. My client are a well established Social Housing Contractor, who have an excellent reputation and strong pipeline of work. They are currently...

**Job Title**: Retail Support Officer **Responsible to**: Head of Retail **Contract**: Permanent **Salary**: Up to £24,000 pro rata **Hours**: 21 per week -Monday 8.30am - 1.30pm, Tuesday - Friday 8.30am-12.30pm, some weekend work may be necessary. **Who we are**: St David’s Hospice is a local charity providing hospice care to adult patients across...

Main Purpose of the role;Responsible for the day-to-day management of the quality assurance team to ensure all products are manufactured safely and meet or exceed customer specifications.Key ResponsibilitiesAudits· Support the site actively in the preparation of and during Customer or Third-Party Audits· To deputise in the absence of the Factory Technical...

Kasha.io is a leading global payment solution provider, headquartered in the Abu Dhabi Global Market (ADGM). Our platform empowers businesses to seamlessly connect with customers worldwide, enabling them to accept payments in local currencies and through preferred payment methods. Mission and Vision Our mission is to simplify global transactions and...

Kasha.io is a leading global payment solution provider, headquartered in the Abu Dhabi Global Market (ADGM). Our platform empowers businesses to seamlessly connect with customers worldwide, enabling them to accept payments in local currencies and through preferred payment methods. Mission and Vision Our mission is to simplify global transactions and help...

Kasha.io is a leading global payment solution provider, headquartered in the Abu Dhabi Global Market (ADGM). Our platform empowers businesses to seamlessly connect with customers worldwide, enabling them to accept payments in local currencies and through preferred payment methods. Mission and Vision Our mission is to simplify global transactions and help...

Opportunity for an experienced Quality Engineer to join a fast-paced, market-leading manufacturing business and contribute to their success by ensuring quality of components and finished product. What you’ll be doing: • Be key point of contact for allocated customers• Generate and distribute FAIRs• Review and update FMEAs and control plans with a...

Customer services team leader Your new company An organisation we work closely alongside in the financial services sector are looking to recruit for a customer services team lead position. The Customer Services Team Leader will monitor and supervise the work of a customer services team, to meet and maintain department performance and quality standards. To...

Join our team at Hafan y Môr holiday park in scenic North Wales next to the beach with views of the mountains.Pwllheli, Gwynedd, North Wales LL53 6HX GBRJob Details Position: Assistant Kitchen Manager  Type: Full-Time -Permanent     Pay Rates: Competitive SalaryJoin our One Great Team here at Haven as a Assistant Kitchen Manager , where you'll...

Purpose of the Role To drive compliance and continuous improvement in core technical disciplines: Quality manual system management Internal audit compliance HACCP management Complaint trending & coordinating of reduction plans Environmental and product micro trending & coordinating of reduction plans Customer reports Main Responsibilities Condense...