Complaints Manager

Senior Complaints OfficerRemote (but live in Wales) / £17.94 per hourWe are looking for someone to lead complex and sensitive complaint handling, aligning with the high standards of the Public Services Ombudsman for Wales. You’ll be an advocate for customers, conducting thorough investigations, delivering thoughtful responses, and collaborating across the...

Senior Complaints OfficerRemote (but live in Wales) / £17.94 per hourWe are looking for someone to lead complex and sensitive complaint handling, aligning with the high standards of the Public Services Ombudsman for Wales. You’ll be an advocate for customers, conducting thorough investigations, delivering thoughtful responses, and collaborating across the...

Senior Complaints OfficerRemote (but live in Wales) / Until 31st March 2025 / £17.94 per hourWe are looking for someone to lead complex and sensitive complaint handling, aligning with the high standards of the Public Services Ombudsman for Wales. You’ll be an advocate for customers, conducting thorough investigations, delivering thoughtful responses, and...

We are looking for passionate complaint handlers who want to find fair outcomes for customers to join a motor finance provider in Newport. You will be communicating with the customer and third parties to understand the situation in detail, reviewing facts and evidence, and concluding the outcome in a final letter. The role is initially full time on site with...

Ensuring files are run pro-actively and effectively to conclusion by the relevant lawyers, with appropriate deadlines met. - Ensuring that lawyers work effectively to meet the needs of the clients and the commercial requirements of the firm, managing any identified fee earner performance or conduct issues to include; - Ensuring any client complaint, emerging...

Full-time Operations Wales Job Overview **Job title**: Administration and Welfare Officer **Department**: Operations **Reporting to**: IA Manager **Location**: Cardiff IA **Contract type**: Permanent **Hours of work**: 40 hours p/w (Mon - Friday, 8:30am - 5pm) **Salary**: £23,880.00 - £32, 500.00 per annum Purpose of the job Reporting to the IA...

Tenant Liaison Officer Job DescriptionWe are seeking a skilled Tenant Liaison Officer to join our team at Fawkes & Reece (North).Key Responsibilities:Develop positive relationships with residents to provide information and support during refurbishment, maintenance, and major works programmes.Book appointments and manage your own diary.Conduct pre-entry...

Haven, a leading holiday park operator in North Wales, is seeking an experienced Assistant Kitchen Manager to join our team. This key role will be based at our scenic Hafan y Môr holiday park, nestled between the mountains and the beach.Job SummaryThe successful candidate will lead and support our kitchen team to deliver exceptional dining experiences for...

**Job Title**: Retail Support Officer **Responsible to**: Head of Retail **Contract**: Permanent **Salary**: Up to £24,000 pro rata **Hours**: 21 per week -Monday 8.30am - 1.30pm, Tuesday - Friday 8.30am-12.30pm, some weekend work may be necessary. **Who we are**: St David’s Hospice is a local charity providing hospice care to adult patients across...

Would you like to join a world leader in their field in the personal care manufacturing space?Are you a quality/QA professional within the FMCG industries?Knowledge of working to GMP and managing QMS?Then read on, this role could be for you...The companyA global leader in wet wipe manufacturing across personal care, cosmetic, baby care and household...

Position:Contract Manager - 2SFG RogerstoneDepartment:OperationsReports toArea or Regional ManagerDate:October 2024Job PurposeTo ensure a strong, effective and profitable delivery of the full range of recruitment services provided by the Company to an assigned contract(s) in line with the agreed SLA / KPI's. Working as a strategic partner to our client...

Join our team at Hafan y Môr holiday park in scenic North Wales next to the beach with views of the mountains.Pwllheli, Gwynedd, North Wales LL53 6HX GBRJob Details Position: Assistant Kitchen Manager  Type: Full-Time -Permanent     Pay Rates: Competitive SalaryJoin our One Great Team here at Haven as a Assistant Kitchen Manager , where you'll...

At Tarmac, who you are matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer. We are currently recruiting for an experienced SiteManagerto join and lead our friendly operations team at our Tarmac...

As a Customer Service Professional, you provide a first class service to our customers whenever and however they contact us. You develop a close relationship with our Customers and Sales Teams, using a proactive approach to help drive sales through our Business. You maintain a close relationship with all other members of the Brady offer sales team to reach...

To provide support to the management and improvement of quality systems processes to ensure both EU and US regulatory compliance to relevant company standards and Good Manufacturing Practice (GMP).Implement and monitor established policies and procedures to ensure compliance with necessary regulatory bodies in the areas of: Corrective and Preventive Action...

Position: Full-Time Temporary Admin Officer Contract: 3 months with the possibility of extending Working Hours : Monday to Friday, Office Hours (37 hours per week) Hourly Rate: £11.59 per hour Job Description: We are currently seeking an organised, motivated Admin Assistant The successful applicant will provide administrative support to...

Position: Full-Time Temporary Admin Officer Contract: 3 months with the possibility of extending Working Hours : Monday to Friday, Office Hours (37 hours per week) Hourly Rate: £11.59 per hour Job Description: We are currently seeking an organised, motivated Admin Assistant The successful applicant will provide administrative support to the...

To be responsible for the management and improvement of quality systems processes to ensure both EU and US regulatory compliance to relevant company standards and Good Manufacturing Practice (GMP).Support established policies and procedures to ensure compliance with necessary regulatory bodies in the areas of: Corrective and Preventive Action (CAPA),...

Vacancy: Quantity Surveyor Closing Date: Sunday 24 NovemberExpected Interview Date: WC 02 December Salary: £43,803.75-About the vacancy:The Quantity Surveyor will support the Capital Investment Finance Manager with project cost and contract management. They will provide a full range of professional Quantity Surveying services to support the efficient...

Vacancy: Community Development FacilitatorClosing Date: Wednesday 27 NovemberShortlisting Date: Thursday 28 NovemberInterview: Thursday 5 / Friday 6 December Salary: £33,766.56About the vacancy:Newport City Homes are seeking to add to our Community Development Team. We are looking for someone who is: Focused and passionate about supporting our...