Software Asset Manager
3 days ago
Full Time
Software Asset Manager
Hybrid
Paying up to £67,000
What You’ll Be Doing
You will be responsible for the effective delivery of IT Software Asset and License Management across IT, using an ITIL framework.
You will be a senior lead in defining, implementing, maintaining and continuously improving the IT Asset (ITAM) services, ensuring efficient creation, maintenance and management of the Asset and Configuration Management Data Base (AMDB & CMDB) and CMS tools including:
- Manage software entitlement ensuring all inventories and changes are managed robustly and in compliance with licencing terms and policies.
- Definition, Creation and Implementation of effective processes and controls for Asset and License Management.
- Ensure the AMDB and CMDB is definitive, up-to-date, accurate and the correct source for all IT Infrastructure hardware and applications.
- Embed a formal software asset management framework for all relevant software including driving of compliance across the estate.
- Ensure SAM is represented and recognised across all relevant IT teams.
- Auditing and verifying the integrity of the CMDB, to identify issues with, and improve processes associated to the update of system records.
- Monitors and reports on the Asset and License Management processes
- Identification of ownership and accountability for management for all Software Asset CI’s within the AMDB and CMDB.
Professional qualifications or essential experience required:
- ITIL foundation v3/4 plus other relevant ITIL intermediate level qualifications.
- Significant experience in an IT Service environment, ideally with experience in a financial organization.
- Proven experience of establishing and improving IT Asset and Configuration Management Processes.
- Operational experience of the ServiceNow toolset, CMDB schema ideally using the CSDM model with best-practice
- Knowledge of ServiceNow discovery and Service mapping with the application of best practices.
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