Front of House Assistant
3 days ago
We have a new opportunity to be part of our Front of House team in the role of Front of House Assistant.
As our Front of House Assistant you will be responsible for ensuring all guests receive a warm welcome and exceptional experience as they first arrive onto our campus, creating memorable experiences for all, and supporting the HQ Guest Experience events team with collaborating to deliver outstanding service during events.
In this role you will be required to:
- Act as the primary contact for guests at the AMRTC, ensuring seamless check-ins, professional handling of requests, and resolution of any issues to maintain high AMF1 standards.
- Build strong rapport with a diverse range of guests, including VIPs, partners, and fans, by delivering personalised service and adapting communication to their needs.
- Manage front-of-house operations, including maintaining pristine areas, updating décor per brand guidelines, overseeing beverage services, and ensuring all printed materials are current and aligned with branding.
- Collaborate with the facilities team to uphold high standards in security, cleaning, and overall front-of-house coordination.
- Support the HQ Guest Experience team in event preparation and delivery, including communications, guest lists, gifting, and event execution during peak periods like the British Grand Prix.
- Coordinate guest transportation, arrange external support during high-demand periods, and manage the movement of front-of-house assets such as show cars and trophies.
- Handle administrative duties such as correspondence, filing, managing guest sign-ins, and assisting Executive Assistants as needed.
- Maintain and manage accurate stock of guest experience assets, replenishing and organising inventory as required.
- Answer and direct telephone calls professionally, ensuring prompt and efficient communication.
- Work flexibly and proactively, undertaking training as needed and supporting events or tours outside regular hours.
Key skills:
- Previous customer service experience within a similar environment and senior / C suite executives
- Previous experience in hospitality and events
- A friendly and welcoming approach
- High standards of dress and presentation
- Ability to remain calm in difficult situation, or in a very busy environment
- Ability to work effectively and productively unsupervised
- Excellent team working skills
- Excellent interpersonal skills, including a pleasant telephone manner
- To communicate effectively, positively and respectfully to internal and external stakeholders
- Excellent administrative skills and attention to detail
- To have a flexible attitude and ability to work as part of a team in a demanding and rapidly changing environment
- Commercial, business and industry awareness
- Ability to demonstrate a clear understanding of and commitment to Health & Safety
Embark on a journey with the Aston Martin Aramco Formula One® Team to reshape history at our cutting-edge, sustainable campus in Northamptonshire. Combining our rich heritage with innovation, we bring fresh energy to the sport, driven by a commitment to challenge the status quo and dominate the track. With new investment fueling our ambitions, we're seeking talented individuals who share our passion for racing and drive for success. As part of our high-performing, collaborative team, you'll enjoy a competitive package, including a discretionary bonus scheme, private health care, pension plan, life assurance, and benefits like TEDSgroup childcare, cycle-to-work, tech, and car schemes. Plus, you can look forward to an on-site gym with fitness, spin, and yoga classes, as well as a new restaurant offering indoor and outdoor dining.
We are a business that fosters a supportive, inclusive, and compassionate culture, where our team genuinely embodies our core values: Growth, Readiness, Empowerment, Excellence, and Nurturing.
Aston Martin Formula One® Team is committed to attracting, recruiting, and retaining the most talented individuals, regardless of age, disability, gender identity, gender expression, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion, belief, sex or sexual orientation. We strive to be a Team that reflects all the communities with which we engage around the world through diversity in the workplace and promoting an inclusive culture in which all team members are respected, empowered and valued.
Aston Martin Aramco Formula One® Team is committed to making sure our selection methods are fair for all. If you would like to request that reasonable adjustments are made, please complete our Request for Reasonable Adjustments form here.
-
Concession Food and Beverage Manager
3 days ago
Silverstone, UK, Towcester, United Kingdom Silverstone Part timeCATERING TEAMWe cater for anything from tea and coffee for five to hospitality functions for 1,000, conference and events business and the BRDC clubhouse – 52 weeks per year, seven days a week, delivering over 30,000+ business lunches a year!Wherever possible, we source local ingredients and cooking in house from scratch. Our team is looking for staff to...
-
Strategic Financial Planning Manager
4 weeks ago
Silverstone, UK, Towcester, United Kingdom Aston Martin F1 Team Full timeWe have a new opportunity to be part of the Finance team in the role of Strategic Financial Planning Manager.In this role you will be required to:Strategic financial planning processOwnership of the strategic financial planning process, ensuring that our 5 year plans are robust, reliable and built on sound assumptionsTo seek opportunities and risks to our...
-
Safety Officer and Policy Manager
2 months ago
Silverstone, UK, Towcester, United Kingdom Silverstone Full timeAre you a seasoned safety professional with a passion for creating unforgettable experiences?Join Silverstone, a unique venue where motorsport is at the heart of everything we do. We're seeking a dynamic Safety Officer & Policy Manager to ensure the safety and security of our world-renowned events, as well as our diverse range of on-site activities.Ideal...
-
Front of House Assistant
3 days ago
Silverstone, United Kingdom Aston Martin F1 Team Full timeWe have a new opportunity to be part of our Front of House team in the role of Front of House Assistant.As our Front of House Assistant you will be responsible for ensuring all guests receive a warm welcome and exceptional experience as they first arrive onto our campus, creating memorable experiences for all, and supporting the HQ Guest Experience events...
-
Front of House Ambassador
2 days ago
Silverstone, United Kingdom Aston Martin F1 Team Full timeWe are seeking a highly skilled Front of House Assistant to join our high-performing team. As a key member of our Guest Experience team, you will be responsible for delivering exceptional experiences for all guests. About the RoleYour primary responsibilities will include:Acting as Primary Contact for GuestsBuilding Strong Relationships with...
-
Assistant Front of House Manager
3 months ago
Watford, UK, Hertfordshire, United Kingdom Krystle Recruitment Solutions Full timeFantastic opportunity for a guest centric and standard driven Assistant Front of House Manager to join this luxury 5* hotel based in the North London / Hertfordshire area.With excellent career opportunities you will be responsible for overseeing the day to day operations of the front of house department, including reception, guest services, and...
-
Front of House Assistant
2 weeks ago
Cambridge, UK, Cambridgeshire, United Kingdom Brook Street Full timeFront of House Assistant – Prestige Central Cambridge Client Location: Central CambridgeSalary: Circa £25,000 per annumHours: Permanent, full-time position (36.5 hours per week), averaged across a 3-week rota including early, late, and split shifts; some weekend work required.Holidays: 33 days annual leave (including public holidays)Pension Scheme:...
-
Front of House Manager
3 weeks ago
Cambridge, UK, Cambridgeshire, United Kingdom Krystle Recruitment Solutions Full timeSalary £40,000 per annumFantastic opportunity for a passionate and guest centric Front of House Manager to join this lifestyle hotel based in Cambridge.Working with an established team you will be responsible for managing a unique front of house operation, with the opportunity to quickly make a difference!Key duties will include;To lead and manage the Front...
-
Corporate Receptionist
1 month ago
City Of London, UK, Central London, United Kingdom Carousel Consultancy Ltd Full timeCorporate Receptionist / Front of House - Law Firm - City of London - up to £29k + great benefitsWe are on the hunt for a proactive, professional individual with a warm and personable nature, to join a fabulous City law firm as their Front of House Assistant / Receptionist. In this role, creating exceptional first impressions is paramount, so we’re...
-
Assistant Front of House Manager
6 months ago
Oxfordshire, UK, South East England, United Kingdom Manpower UK Full timeManpower Recruitment are looking for an experienced Assistant Front of House Manager for a busy, established College in Oxford City Centre. This is a Full-Time role, working 5/7 days including weekends/evenings and mornings. The salary for the role will be £31992pa. To be considered for the role you must have:Prior managerial experience in a senior position...
-
Front of House Receptionist
3 months ago
Altrincham, UK, Greater Manchester, United Kingdom Macro Full timeFront of House Receptionist & Building Coordinator - Altrincham ManchesterThe Opportunity We are seeking a dynamic and organised individual for the position of Front of House Receptionist & Building Coordinator to join our team.In this role, you will be the first point of contact for our visitors and staff, embodying our commitment to exceptional service and...
-
Assistant Shop Manager
3 days ago
Hemel Hempstead, UK, Hertfordshire, United Kingdom House Of Dresses Full timeAssistant Retail Manager - House of Dresses (New Boutique Opening)Location: Hemel Hempstead. Are you excited about launching something new? House of Dresses is opening its doors as a luxury prom and evening dress boutique, and we’re looking for an experienced, dynamic Assistant Retail Manager to join us from day one. This senior, customer-facing role is...
-
Front of House Receptionist/Administrator
4 weeks ago
Borehamwood, UK, Hertfordshire, United Kingdom LIBERTY RESOLVE LIMITED Full timeJob Title: Front of House Receptionist/Administrator for a Private Healthcare ClinicSalary: £25,000 per year23 days holiday plus possible pay increase after probation if excelling- probation period is six-monthsLocation: Boreham Wood – car driver preferred due to locationHours 9am to 5.30pmStart Date ASAPWe are seeking a professional and enthusiastic...
-
Front of House and Operations Assistant
2 weeks ago
London, UK, UK, United Kingdom Paddington Works Full timeWho we are… Paddington Works, launched in late 2018 is a 16,000 sq ft private studio and co-working space with production and events facilities. We’ve designed advanced workspaces equipped to support health and well-being, considering the physical, emotional, and cognitive health of our members throughout the environment. We believe these factors are...
-
Front of House Executive
3 weeks ago
UK, UK, United Kingdom Illuminate Recruitment Ltd Full timeFront of House Executive - BarnetWe are working with an exciting and innovative veterinary specialist who offers an amazing 5* membership subscription. If you are an animal lover with a passion for providing top-notch customer service, then read on because we're on the hunt for two Practice Hosts to join their amazing team in their newest veterinary...
-
Front of House Manager
3 weeks ago
Hever, UK, Edenbridge, United Kingdom Promote People Full timeSituated within the renowned historic Hever Castle estate near Edenbridge in Kent, Hever Castle Golf Club offers a unique blend of charm, beauty, and golfing excellence. The course, spanning twenty-seven meticulously designed holes, is nestled in the estate’s lush, mature grounds, providing a serene and picturesque setting that appeals to golfers of all...
-
Back of House Supervisor
7 months ago
Silverstone, United Kingdom Gorilla Events Full time**Gorilla Events are looking for Back of House Supervisors to join our casual events team.** - Pay: £15.25ph + holiday (£17.09ph total). _ **Why Gorilla?** We value and respect all of our staff, and know that our success comes from the dedicated casual teams who join us every season to deliver some of the UK's best events and festivals. We're proud of the...
-
House Manager
2 weeks ago
Kington Langley, UK, Chippenham, United Kingdom Kin House Full timePosition: House Manager Kin House, a private-hire hotel and events space in Wiltshire, is seeking an experienced House Manager to oversee and deliver a busy calendar of events, including brand takeovers, corporate stays and weddings. As the senior leader on site, you will manage all of our in-house teams - including event management, grounds staff and...
-
Hospitality Experience Lead
1 day ago
Silverstone, United Kingdom Aston Martin F1 Team Full timeRole SummaryThe Aston Martin Aramco Formula One Team is looking for a motivated and organized individual to fill the position of Front of House Assistant.In this role, you will be responsible for managing front-of-house operations, providing exceptional guest experiences, and supporting events.You will work closely with our Front of House team to ensure...
-
Events and Front-of-House Co-ordinator
3 days ago
Cambridge, UK, Cambridgeshire, United Kingdom Career Poster Full timeCould you be the face of Cambridge’s innovation community?If you love creating exceptional experiences and thrive on being the first point of contact for an exciting, forward-thinking organization, we’ve got the role for you. Innovate Cambridge’s brand-new community space is now open, and we’re looking for an Events and Front-of-House Co-ordinator to...
-
Front Desk Officer
2 months ago
Northampton, UK, Northamptonshire, United Kingdom Elizabeth School of London Full timeCompany: Elizabeth School of LondonPosition: Front Desk Officer (Receptionist)Location: ON-SITE, Northampton, UKSalary: £23K - £25K (Depending on experience)Job Type: Full time, Monday to Friday (Flexibility to work occasional evenings or weekends, as required)Start Date: ImmediateAbout Us:The Elizabeth School of London (ESL) is a higher education provider...
-
Front of House Executive
1 month ago
St Albans, UK, Hertfordshire, United Kingdom Illuminate Recruitment Ltd Full timeFront of House Executive - St AlbansWe are working with an exciting and innovative veterinary specialist who offers an amazing 5* membership subscription. If you are an animal lover with a passion for providing top-notch customer service, then read on because we're on the hunt for two Practice Hosts to join their amazing team in their newest veterinary...
-
Front Office Manager
2 months ago
UK, UK, United Kingdom COREcruitment Ltd Full timeFront Office Manager - Luxury 5* Hotel, ScotlandLocation: ScotlandSalary: NegotiableWe are looking for a Front Office Manager to support a team of receptionists, reservationists and nights. We would be looking at strong FOH supervisors, Assistant Managers, Duty Managers and FOH Managers for this position and responsibility will vary depending on experience...