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Receptionist

2 months ago

London, UK, United Kingdom UNIPEC U.K. CO. LIMITED Full time

This role is responsible for the management of the reception and conference suite. The role provides a professional reception service for visitors to Unipec UK Co Ltd. The role also provides general administration support to the business. The incumbent is expected to demonstrate a high level of customer service at all times. This role is 1 of 2 receptionist based on 2nd Floor and both require to work closely to ensure seamless support staff and visitors.

Responsibilities

  • Responsible for the management of the reception and conference suite, providing a high level of customer service at all times and supported by Office Coordinator/Receptionist
  • Operating the switchboard, screening and forwarding calls in a confident and professional manner
  • Acting as the first point of contact for the company when greeting delegations, clients and guests
  • Coordination and booking of meeting rooms using Microsoft outlook as requested by the business
  • Manage Delegation activity including Accommodation, Invitation letters and related tracking. This includes visitor tracking spreadsheet and supporting any H&S and policy briefings.
  • To provide a high quality of customer service for delegates including provision of beverages, lunches and other concierge services as requested
  • Responsible for incoming and outgoing post including sorting and delivery to employees, arranging for special delivery services and couriers
  • Manage courier, taxi bookings, stationery supplies, business cards etc for employees and delegates
  • Travel Booking and Visa application support as required.
  • Additional administrative support duties as and when required including processing invoices and liaison with suppliers;
  • Be a Fire Warden and First Aider
  • Manage First Aid materials and First Aid boxes in the building as and when required.
  • Manage mobile phone activity as directed.


Qualifications/Skills


  • Educated to college level or A level equivalent
  • Customer service orientated
  • Provision of a professional corporate reception service
  • Fluency in English
  • Excellent communication skills and a flexible attitude to support the company as and when required
  • Experience of Microsoft outlook, word and excel