Customer Service

Life can sometimes be unpredictable, and it pays to plan ahead. Our aim atLegal & General Retailis to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that’s important to them. To better understand our customers and meet their needs, we’ve brought our protection, retirement income, savings,...

Role: Customer Service (Dutch or German or Norwegian or Swedish Speaker)Location: Cardiff,UK 5 days onsite Pay Rate - £30,000 p/a + Employment BenefitsDuration: 6 months FTC initially (with a view to possible extension)Work Experience / ResponsibilitiesHandle phone calls with customer queries and provide resolution to end userRecord case resolutions in the...

Role: Customer Service Representative.Language: Dutch, German, Norwegian & Swedish-Any one out of 4 with at least C1 proficiency.Office location: Cardiff, United Kingdom.Work Mode: 100% onsite.Employment type: 6+ months initially (with a view to possible extension)Pay Rate - £30,000 p/a + Employment Benefits.Note: Apply if you are fluent speaker of any of...

Role: Customer Service Representative.Language: Dutch, German, Norwegian & Swedish-Any one out of 4 with at least C1 proficiency.Office location: Cardiff, United Kingdom.Work Mode: 100% onsite.Employment type: 6+ months initially (with a view to possible extension)Pay Rate - £30,000 p/a + Employment Benefits.Note: Apply if you are fluent speaker of any of...

Role: Customer Service Representative.Language: Dutch, German, Norwegian & Swedish-Any one out of 4 with at least C1 proficiency.Office location: Cardiff, United Kingdom.Work Mode: Remote within UK and 100% Onsite, both available -Onsite preferred.Employment type: 6+ months initially (with a view to possible extension)Pay Rate - £30,000 p/a + Employment...

Role: Customer Service Representative.Language: Dutch, German, Norwegian & Swedish-Any one out of 4 with at least C1 proficiency.Office location: Cardiff, United Kingdom.Work Mode: Remote within UK and 100% Onsite, both available -Onsite preferred.Employment type: 6+ months initially (with a view to possible extension)Pay Rate - £30,000 p/a + Employment...

Educational / Professional QualificationNear native (interpreted as CEFR level C1) or native relevant market language and manageable English skills (B1+ or better) in writing and speaking to understand documentation and log accurately in the client systemsPrevious experience in an outsourced customer service environment is of advantage. Work Experience /...

Roles and ResponsibilitiesHandle phone calls with customer queries and provide resolution to end usersRecord case resolutions in the contact center tool based on client communication via phone, email, chat etc.Ensure that cases are resolved within case life cycle, as per individual balanced scorecardEscalate priority issues per client specifications to the...

Target Group are a leading business services provider in lending, investments and insurance, creating value for our clients through digital customer journey, outsourcing and operational transformation.At Target, we give you the opportunity to make a difference. You'll be involved in shaping the growth of the business - and you'll get to try new...

Dutch (Fluent Speaking) – Customer Service AdvisorHere at Tech Mahindra, we have a fantastic opportunity for fluent Dutch Speakers to join our fantastic customer service team on a 6-month Fixed Term Contract!The Role:The customer service team are primarily ‘brand ambassadors’ who provide a professional and engaging experience to our clients’ loyal...

Swedish (Fluent Speaking) – Customer Service AdvisorHere at Tech Mahindra, we have a fantastic opportunity for fluent Swedish Speakers to join our fantastic customer service team on a 6-month Fixed Term Contract!The Role:The customer service team are primarily ‘brand ambassadors’ who provide a professional and engaging experience to our clients’...

German (Fluent Speaking) – Customer Service AdvisorHere at Tech Mahindra, we have a fantastic opportunity for fluent German Speakers to join our fantastic customer service team on a 6-month Fixed Term Contract!The Role:The customer service team are primarily ‘brand ambassadors’ who provide a professional and engaging experience to our clients’ loyal...

Norwegian (Fluent Speaking) – Customer Service AdvisorHere at Tech Mahindra, we have a fantastic opportunity for fluent Norwegian Speakers to join our fantastic customer service team on a 6-month Fixed Term Contract!The Role:The customer service team are primarily ‘brand ambassadors’ who provide a professional and engaging experience to our clients’...

Customer Success Manager | Service Delivery | Remote working (Must be Wales based)Trident Search have partnered with a Cyber Security company that specialize in managed detection and response. They help organisations to not only detect advanced threats and targeted attacks, but contain them too.The RoleThey are looking for an experienced Customer Success...

Customer Success Manager | Service Delivery | Remote working (Must be Wales based)Trident Search have partnered with a Cyber Security company that specialize in managed detection and response. They help organisations to not only detect advanced threats and targeted attacks, but contain them too.The RoleThey are looking for an experienced Customer Success...

Customer Support ExecutiveReady to embark on an exciting journey of customer care excellence? Look no further! We are on the hunt for a passionate and dynamic Customer Service Representative to join our growing team.As a pivotal member of our organisation, you'll be the voice of our brand, creating unforgettable experiences for our valued partners. If...

Job Title: Enterprise Customer Experience Consultant Location: Cardiff/Hybrid working What is Sonovate We are a lending and technology company with a clear vision: to be The Funding Platform for the Future of Work. Our embedded payment solution empowers the new world of work. By offering flexible payments, it lets recruiters, consultants, and labour...

Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that’s important to them. To better understand our customers and meet their needs, we’ve brought our protection, retirement income,...

We are Legal & General Investment Management (LGIM), the asset-management arm of Legal & General Group. Our purpose is to create a better future through responsible investing. We strive to achieve this through a strong sense of partnership with our clients, working together to achieve positive long-term outcomes. We draw on industry-leading expertise to...

We are Legal & General Investment Management (LGIM), the asset-management arm of Legal & General Group. Our purpose is to create a better future through responsible investing. We strive to achieve this through a strong sense of partnership with our clients, working together to achieve positive long-term outcomes. We draw on industry-leading expertise to...