Account Director

4 weeks ago

City Of London UK, Central London, United Kingdom Sphere Digital Recruitment | Best Small Company 2022 Full time

Account Director

Full Time

£55,000

5 day working week (flexible on days in office, starting at 4 in the first few weeks)

Start date ASAP

Job Overview

This position offers a unique opportunity to influence the future of an amazing content & creative Agency's account management strategy. We are seeking an experienced Account Director to elevate our client service and operational efficiency.

As our new Account Director, you will leverage your extensive industry experience and expertise in traditional account management practices. This full-time role requires you to lead the account management team, implement robust processes, and drive client growth. Your primary goal is to ensure the agency provides exceptional client service while enhancing account growth and internal efficiency.

If you are a seasoned account management professional with a passion for client growth and process implementation, we are eager to hear from you.

Key Skills required:

Extensive experience in account management within the media or advertising industry

Proven track record of growing client accounts and delivering exceptional client service

Strong background in implementing and maintaining traditional account management processes

Proven commercial awareness and experience

Excellent communication skills, with the ability to write detailed contact reports and respond to client communications promptly

Experience working in a larger agency and bringing that expertise to this agency to enhance our processes and client management practices

Strong leadership skills, with the ability to mentor and guide a team of Account Managers

Strategic thinking and problem-solving abilities, with a focus on client growth and process improvement

Responsibilities:

Account Management:

Implement and maintain traditional account management processes, including writing detailed contact reports and responding promptly to emails

Ensure all Account Managers adhere to best practices in client communication and project management

Client Growth:

Work closely with the Client Director to identify and capitalize on opportunities for account expansion

Develop strategies to grow client accounts, aiming for significant annual growth

Process Implementation:

Establish and refine processes to ensure a smooth and efficient workflow within the account management team

Work with the team to interrogate client briefs and budgets by challenging and asking questions, ensuring timely project delivery within budget for both the client and the agency

Lead efforts to organize the team into a highly efficient operational state

Client Relations:

Serve as the primary point of contact for key clients, ensuring their needs are met and expectations exceeded

Maintain strong, ongoing relationships with clients to secure long-term partnerships

Team Leadership:

Mentor and guide Account Managers, providing them with the support and training needed to excel in their roles

Foster a collaborative and motivated team environment, promoting a culture of excellence and continuous improvement

Ability to multitask across clients and projects, organizing the team to ensure optimal delivery within Client Services and the wider agency

Reporting and Analysis:

Prepare regular reports on account performance, providing insights and recommendations for improvement

Present account updates and growth strategies to senior management

***PLEASE NOTE, YOU MUST HAVE THE RIGHT TO WORK IN THE UK IN ORDER TO BE CONSIDERED FOR THIS JOB***

APPLY

You can apply for the Account Director position now by sending me your CV. Do not forget to register as a candidate too.

Thomas Hipkins

Delivery Consultant

Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please look at our website.

Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website.


Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.


If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.

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