Current jobs related to Customer Service Advisor - St Neots UK, Cambridgeshire - Unilin Distribution
-
Customer Service Advisor
1 month ago
St Neots, UK, Cambridgeshire, United Kingdom Unilin Full timeEstablished in 1960, Unilin is now recognised as a global leader in the design and manufacture of laminate & Parquet flooring systems and more recently, LVT. Its Quick-Step® & Pergo® brands are synonymous with quality, style and innovation and holds a market-leading position in the UK. With over 7,500 staff, 20 production units and sales exceeding...
-
Customer Service Advisor
1 week ago
St Neots, UK, Cambridgeshire, United Kingdom Unilin Full timeEstablished in 1960, Unilin is now recognised as a global leader in the design and manufacture of laminate & Parquet flooring systems and more recently, LVT. Its Quick-Step® & Pergo® brands are synonymous with quality, style and innovation and holds a market-leading position in the UK. With over 7,500 staff, 20 production units and sales exceeding...
-
Home-Based Customer Service Advisor
3 weeks ago
Saint Neots, Cambridgeshire, United Kingdom Athena Resourcing Solutions Full timeJob Summary:Athena Resourcing Solutions is seeking a highly skilled and fluent German-speaking Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our German-speaking clients, resolving customer queries, and ensuring a satisfactory conclusion to each interaction.Key...
-
Customer Service Representative
2 weeks ago
Saint Neots, Cambridgeshire, United Kingdom Athena Resourcing Solutions Full timeCustomer Service Advisor OpportunityA fantastic success story, our client is expanding and are looking to recruit a Customer Service Advisor who enjoys Customer Service and Teamwork. It is a busy environment working with other Customer Service Advisors who speak a variety of European languages.Key Responsibilities:Provide exceptional customer service to...
-
Customer Service Representative
2 weeks ago
Saint Neots, Cambridgeshire, United Kingdom Athena Resourcing Solutions Full timeCustomer Service Advisor OpportunityA fantastic success story, our client is expanding and are looking to recruit a Customer Service Advisor who enjoys Customer Service and Teamwork. It is a busy environment working with other Customer Service Advisors who speak a variety of European languages.Key Responsibilities:Provide exceptional customer service to...
-
Customer Service Representative
3 weeks ago
Saint Neots, Cambridgeshire, United Kingdom Athena Resourcing Solutions Full timeCustomer Service Advisor OpportunityA fantastic success story, our client, Athena Resourcing Solutions, is expanding and seeking a Fluent German speaking Customer Service Advisor who enjoys Customer Service and Teamwork.Key Responsibilities:Provide exceptional customer service to clients in a busy environment.Work collaboratively with a team of Customer...
-
Customer Service Representative
2 weeks ago
Saint Neots, Cambridgeshire, United Kingdom Athena Resourcing Solutions Full timeJob Title: Dutch Speaking Customer Service AdvisorAbout Athena Resourcing SolutionsAthena Resourcing Solutions is a leading international company that specializes in providing top-notch customer service solutions to businesses across the globe.Job SummaryWe are seeking a highly skilled and fluent Dutch speaking Customer Service Advisor to join our team. As a...
-
Customer Service Representative
2 weeks ago
Saint Neots, Cambridgeshire, United Kingdom Athena Resourcing Solutions Full timeJob Title: Dutch Speaking Customer Service AdvisorAbout Athena Resourcing SolutionsAthena Resourcing Solutions is a leading international company that specializes in providing top-notch customer service solutions to businesses across the globe.Job SummaryWe are seeking a highly skilled and fluent Dutch speaking Customer Service Advisor to join our team. As a...
-
Customer Service Representative
4 days ago
Saint Neots, Cambridgeshire, United Kingdom Derventiouk Ltd Full timeOur client, Derventiouk Ltd, is a global leader in the design and manufacturing industry. We are seeking a Customer Service Advisor to join our team in St Neots. As a Customer Service Advisor, you will be responsible for providing excellent customer service and support to our clients. The successful candidate will have excellent communication skills, a...
-
Customer Service Representative
4 days ago
Saint Neots, Cambridgeshire, United Kingdom Derventiouk Ltd Full timeOur client, Derventiouk Ltd, is a global leader in the design and manufacturing industry. We are seeking a Customer Service Advisor to join our team in St Neots. As a Customer Service Advisor, you will be responsible for providing excellent customer service and support to our clients. The successful candidate will have excellent communication skills, a...
-
Customer Service Representative
1 week ago
Saint Neots, Cambridgeshire, United Kingdom Derventiouk Ltd Full timeJob DescriptionCustomer Service AdvisorWe are seeking a skilled Customer Service Advisor to join our team at Derventiouk Ltd. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective responses to customer inquiries and...
-
Customer Service Representative
7 days ago
Saint Neots, Cambridgeshire, United Kingdom Derventiouk Ltd Full timeJob DescriptionCustomer Service AdvisorWe are seeking a skilled Customer Service Advisor to join our team at Derventiouk Ltd. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective responses to customer inquiries and...
-
Customer Service Representative
5 days ago
Saint Neots, Cambridgeshire, United Kingdom Athena Resourcing Solutions Full timeCustomer Service Advisor OpportunityWe are seeking a highly skilled Customer Service Advisor to join our team at Athena Resourcing Solutions. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, utilizing your fluency in German to communicate effectively and resolve customer inquiries.About...
-
Customer Service Representative
5 days ago
Saint Neots, Cambridgeshire, United Kingdom Athena Resourcing Solutions Full timeCustomer Service Advisor OpportunityWe are seeking a highly skilled Customer Service Advisor to join our team at Athena Resourcing Solutions. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, utilizing your fluency in German to communicate effectively and resolve customer inquiries.About...
-
Customer Service Representative
1 week ago
Saint Neots, Cambridgeshire, United Kingdom Derventiouk Ltd Full timeCustomer Service Advisor RoleAt Derventiouk Ltd, we are seeking a skilled Customer Service Advisor to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients.Key Responsibilities:Provide timely and effective support to customers via phone, email, and other communication...
-
Customer Service Representative
1 week ago
Saint Neots, Cambridgeshire, United Kingdom Derventiouk Ltd Full timeCustomer Service Advisor RoleAt Derventiouk Ltd, we are seeking a skilled Customer Service Advisor to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients.Key Responsibilities:Provide timely and effective support to customers via phone, email, and other communication...
-
Customer Service Representative
2 days ago
Saint Neots, Cambridgeshire, United Kingdom Unilin Full timeCustomer Service AdvisorUnilin, a global leader in laminate & Parquet flooring systems, is seeking a Customer Service Advisor to join its team. As a key member of the customer service team, you will be responsible for ensuring the highest standard of customer service is maintained.You will work closely with the external sales team to process a large volume...
-
Customer Service Representative
2 days ago
Saint Neots, Cambridgeshire, United Kingdom Unilin Full timeCustomer Service AdvisorUnilin, a global leader in laminate & Parquet flooring systems, is seeking a Customer Service Advisor to join its team. As a key member of the customer service team, you will be responsible for ensuring the highest standard of customer service is maintained.You will work closely with the external sales team to process a large volume...
-
Customer Service Representative
2 days ago
Saint Neots, Cambridgeshire, United Kingdom Unilin Full timeCustomer Service AdvisorUnilin, a global leader in laminate & Parquet flooring systems, is seeking a Customer Service Advisor to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring the highest standards of service are maintained.Key Responsibilities:Process a large...
-
Customer Service Representative
2 days ago
Saint Neots, Cambridgeshire, United Kingdom Unilin Full timeCustomer Service AdvisorUnilin, a global leader in laminate & Parquet flooring systems, is seeking a Customer Service Advisor to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring the highest standards of service are maintained.Key Responsibilities:Process a large...
Customer Service Advisor
4 months ago
Established in 1960, Unilin is now recognised as a global leader in the design and manufacture of laminate & Parquet flooring systems and more recently, LVT. Its Quick-Step® & Pergo® brands are synonymous with quality, style and innovation and holds a market-leading position in the UK. With over 7,500 staff, 20 production units and sales exceeding €2.2bn, Unilin continues to outperform the market through its wide range of high-quality products and customer-focused approach. Due to continued growth an opportunity has become vacant in our St Neots Office for a Customer Service Advisor.
Hours of Work: 35 per week
Location: St Neots
Reports to: Customer Service Manager St Neots
Pension: 4% Company Contribution
Healthcare Cover for Employee
Holidays: 32 per year
Main Responsibilities and Duties
Working in tandem with our external sales team you will be responsible for ensuring the highest standard of Customer Service is maintained. You will be responsible for processing a large volume of orders, dealing with customer queries and handling complaints by phone, live chat and email.
You will work independently at times but also within a team to achieve personal KPI targets. This is a fast paced role suitable for someone motivated to deliver results.
You must be a good communicator and someone who is able to prioritise workload.
Essential Criteria
- Previous experience of dealing with customers in a service or sales role
- Previous experience of dealing with large volumes of customer queries via the telephone and e mail
- The ability to work in a team as well as individually
- Sound working knowledge of Office Applications, especially Microsoft Excel
- Excellent written and verbal communication skills
- Good attention to detail
- The ability to work under pressure and to deadlines
- Sound decision making
- Willing to travel to our offices in St Neots, Derby, Liverpool and Belgium for training
- Have a proactive approach to work and look to embrace Unilin Values
Desirable Criteria
- Previous experience in a similar role
- IT skills to include previous working knowledge of SAP
- Qualification in Business, Customer Services or IT
