Customer Service Representative

1 month ago


Edinburgh, Scotland, United Kingdom Davies Talent Solutions Full time

Are you an outgoing and friendly individual with experience working in the customer service industry? Are you seeking a role with excellent developmental and growth opportunities? Then this could be the ideal position for you.


My client collaborates with world-leading advisors and employers to provide workplace pension schemes to over 9,000 organizations. They are proud to be the UK's largest investment platform and are seeking to expand their customer service team with passionate, driven individuals.


As a Customer Service Representative, you will serve as the initial point of contact for all inbound calls, ensuring that our customers receive accurate information to help them make informed decisions about their financial future.


Why Apply

  • Competitive starting salary of £23,400
  • Performance-related bonus scheme
  • Pay increases based on regular performance reviews
  • Hybrid working arrangement following probation
  • Flexible Benefits including Private Pension, Critical Illness Cover, Life Assurance, Company Pension
  • Comprehensive 6-week developmental training program
  • Subsidized on-site restaurant (including a Costa Coffee outlet)
  • Access to a fully equipped on-site gym with fitness classes and a 5-a-side football pitch
  • Generous 25 days of annual holiday plus additional office closure days
  • Engaging company events and skills workshops


About You

  • You have a genuine passion for interacting with people and possess a natural inclination to help and support others.
  • You are a University graduate ideally with a relevant degree.
  • Customer Service experience would be a big plus.


  • Edinburgh, Scotland, United Kingdom Pontoon Full time

    Customer Service Represantative 12 months Monday - Friday Edinburgh THE ROLE A fantastic opportunity has arisen for a number of Transfer Agency Administrators to work within a large multi-national organisation, specialising in Investment Banking. You will be a part of a team responsible for providing innovative mutual fund transfer agency services for...


  • Edinburgh, Scotland, Scotland, United Kingdom Meraki Talent Ltd Full time

    Customer Service AdvisorPermanent, Full-time Edinburgh £25,000Meraki Talent is partnered with a leading financial services company to appoint a Customer Service Advisor to their Edinburgh team. This is a full-time, permanent opportunity offering a salary of £25,000.Position Overview:The Financial Services Customer Representative will serve as the primary...


  • Edinburgh, Scotland, United Kingdom Aptia Full time

    Aptia is a new force in the employee benefits and pensions administration services, on a mission to change the world of administration for the better.In an underserved market, with huge potential for growth, Aptia serves 1,100 clients in the US and UK markets and will be supported by shared services in India and Portugal - helping more than seven million...


  • Edinburgh, Scotland, Scotland, United Kingdom Unity Global Full time

    Job Title: Junior Sales RepresentativeCompany Overview:Join our dynamic team at Steppe2, a leading provider of offline marketing and sales. We pride ourselves on innovation, quality, and exceptional customer service. As we continue to grow, we're seeking a motivated Junior Sales Representative to join our sales force and contribute to our and our client...


  • Edinburgh, Scotland, Scotland, United Kingdom Unity Global Full time

    Job Title: Junior Sales RepresentativeCompany Overview:Join our dynamic team at Steppe2, a leading provider of offline marketing and sales. We pride ourselves on innovation, quality, and exceptional customer service. As we continue to grow, we're seeking a motivated Junior Sales Representative to join our sales force and contribute to our and our client...


  • Edinburgh, Scotland, United Kingdom Scania Limited Full time

    Company description: Scania GB Job description: Customer Service Advisor Location: Edinburgh Salary starting from £24,000 plus an excellent benefits package Working Hours: Monday - Friday 12:00 - 20:00 and every 3rd Saturday 08:00 - 12:00 In-house training provided to support career progression28 days holiday + public holidays which increases with...


  • Edinburgh, Scotland, United Kingdom Robert Half Full time

    Customer Service Assistant (3 months) Full time - 5 days per week on site in Granton £11.44 per hour + holiday pay I am currently partnered with one of Edinburgh's most well known housing associations to recruit a temporary Customer Service assistant for a 3 month period. Duties include Taking incoming calls from tenants & customersSupporting the...


  • Edinburgh, Scotland, United Kingdom Meraki Talent Limited Full time

    Customer Services Opportunity (French Speaking)Excellent SalaryPermanentEdinburgh Meraki Talent’s client is currently looking to hire French speaking customer service professionals into their investment operations/client facing business area based in Edinburgh. Our client is a Global player in the financial services space which services a wide range of...


  • Edinburgh, Scotland, United Kingdom Meraki Talent Limited Full time

    Customer Services Opportunity (German Speaking)Excellent SalaryPermanentEdinburgh Meraki Talent’s client is currently looking to hire German speaking customer service professionals into their investment operations/client facing business area based in Edinburgh. Our client is a Global player in the financial services space which services a wide range of...


  • Edinburgh, Scotland, United Kingdom M&G plc. Full time

    At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities . To help us achieve...


  • Edinburgh, Scotland, Scotland, United Kingdom Meraki Talent Ltd Full time

    Customer Services Opportunity (French Speaking)Competitive SalaryPermanentEdinburgh Meraki Talent’s client is currently looking to hire French speaking customer service professionals into their investment operations/client facing business area based in Edinburgh. Our client is a Global player in the financial services space which services a wide range of...

  • Customer Assistant

    3 weeks ago


    Edinburgh, Scotland, United Kingdom Lidl GB Full time

    Summary £12.40 - £13.00 per hour | 30 hour contract | Various shifts between 5am and 11pm | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just...

  • Customer Assistant

    2 weeks ago


    Edinburgh, Scotland, United Kingdom Lidl GB Part time

    Summary £12.40 - £13.00 per hour | 4-15 hour contracts | 5am starts to work delivery | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like...

  • Customer Assistant

    3 weeks ago


    Edinburgh, Scotland, United Kingdom Lidl GB Part time

    Summary £12.40 - £13.00 per hour | 20 hour contract | Various shifts but morning availability is essential | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each...


  • Edinburgh, Scotland, United Kingdom Dobbies Careers Full time

    Job Description: At Dobbies, we love to help our gardens grow – and so much more. Come and join us. A little bit about the role: As one of our team members your goal is to deliver a great customer experience every day. You will do this by: Giving great customer service by helping customers with various transactions across the store. Driving sales...


  • Edinburgh, Scotland, United Kingdom Dobbies Careers Full time

    Job Description: At Dobbies, we love to help our gardens grow – and so much more. Come and join us. A little bit about the role: As one of our team members your goal is to deliver a great customer experience every day. You will do this by: Giving great customer service by helping customers with various transactions across the store. Driving sales...

  • Solicitor

    1 month ago


    Edinburgh, Scotland, Scotland, United Kingdom Service Care Solutions Full time

    Looking for an exciting opportunity to develop your legal skills and work on a high-profile public inquiry? Look no further than this role as an Assistant Solicitor for the Scottish Hospitals Inquiry.As an Assistant Solicitor, you will play a key role in supporting the Inquiry's legal team. You will be responsible for preparing working papers on lines of...


  • Edinburgh, Scotland, Scotland, United Kingdom Bright Purple Full time

    IT Product Support/Customer Success Manager - Edinburgh/HybridAbout usOur client is a fast growing business focused on delivering innovative platforms that enhance the education landscape. They offer unique products that are being adopted at scale. Their product was developed specifically for the education and training markets to enhance teaching and...

  • Customer Care Manager

    4 weeks ago


    Edinburgh, Scotland, Scotland, United Kingdom MAPAL Group Full time

    MAPAL Group is looking for an Edinburgh basedCustomer Care Manager.This role reports to Customer Care Team Lead.At MAPAL Group, you will find a fast-paced, agile, and multi-cultural work environment where we move quickly to meet the needs and surpass the expectations of the world’s largest hospitality providers. Our passion for customer service will make...


  • Edinburgh, Scotland, United Kingdom Restaurant Associates Careers Full time

    £14.42 per hour0 hour contract 8am to 4pm shiftsCompass exclusive offers on PerksAtWorkAccess to a wide range of programs to train and develop youPension contributionFree Parking on site Working in unique locationWe have an exciting opportunity for an ambitious Sous Chef to help us create exceptional food experiences for Edinburgh Zoo on casual basis. As a...