Customer Service Advisor

2 weeks ago


Edinburgh, Scotland, United Kingdom Scania Limited Full time

Company description:

Scania GB

Job description:

Customer Service Advisor

Location: Edinburgh

Salary starting from £24,000 plus an excellent benefits package

Working Hours: Monday - Friday 12:00 - 20:00 and every 3rd Saturday 08:00 - 12:00

  • In-house training provided to support career progression
  • 28 days holiday + public holidays which increases with service
  • Competitive employer pension
  • Discounts on major retail outlets, including groceries
  • 4x basic salary life insurance
  • Eligibility to receive an annual ‘Company Success Payment’

We have an exciting opportunity for a motivated individual to join our team at Edinburgh. As Customer Service Advisor, you will be at the forefront of customer interaction, and your role will be key to successfully achieving branch objectives. Your responsibilities will include building relationships with new and existing customers, coordinating routine servicing, repairs and maintenance, handling queries and raising invoices for work carried out, whilst always keeping our customers up to date. You will have a real passion for delivering a first-class service and an organised approach to your work.

Key Responsibilities:

  • Meet and greet all customers on arrival in a professional and friendly manner.
  • Handle incoming queries by email and phone, ensuring the customer is responded to in a timely manner.
  • Plan, schedule, and coordinate work.
  • Create and process job cards, checking for existing work in progress.
  • Check account detail, available credit and obtain relevant authorisation.
  • Provide timely updates to our customers.
  • Agree timescales for unscheduled work and follow through to completion.

If you are interested in this exciting opportunity, please apply today.



  • Edinburgh, Scotland, Scotland, United Kingdom Meraki Talent Ltd Full time

    Customer Service AdvisorPermanent, Full-time Edinburgh £25,000Meraki Talent is partnered with a leading financial services company to appoint a Customer Service Advisor to their Edinburgh team. This is a full-time, permanent opportunity offering a salary of £25,000.Position Overview:The Financial Services Customer Representative will serve as the primary...


  • Edinburgh, Scotland, United Kingdom Robert Half Full time

    Customer Service Assistant (3 months) Full time - 5 days per week on site in Granton £11.44 per hour + holiday pay I am currently partnered with one of Edinburgh's most well known housing associations to recruit a temporary Customer Service assistant for a 3 month period. Duties include Taking incoming calls from tenants & customersSupporting the...


  • Edinburgh, Scotland, United Kingdom Davies Talent Solutions Full time

    Are you an outgoing and friendly individual with experience working in the customer service industry? Are you seeking a role with excellent developmental and growth opportunities? Then this could be the ideal position for you.My client collaborates with world-leading advisors and employers to provide workplace pension schemes to over 9,000 organizations....


  • Edinburgh, Scotland, United Kingdom Davies Talent Solutions Full time

    Are you an outgoing and friendly individual with experience working in the customer service industry? Are you seeking a role with excellent developmental and growth opportunities? Then this could be the ideal position for you.My client collaborates with world-leading advisors and employers to provide workplace pension schemes to over 9,000 organizations....


  • Edinburgh, Scotland, United Kingdom Dobbies Careers Full time

    Job Description: At Dobbies, we love to help our gardens grow – and so much more. Come and join us. A little bit about the role: As one of our team members your goal is to deliver a great customer experience every day. You will do this by: Giving great customer service by helping customers with various transactions across the store. Driving sales...


  • Edinburgh, Scotland, United Kingdom Dobbies Careers Full time

    Job Description: At Dobbies, we love to help our gardens grow – and so much more. Come and join us. A little bit about the role: As one of our team members your goal is to deliver a great customer experience every day. You will do this by: Giving great customer service by helping customers with various transactions across the store. Driving sales...

  • Mortgage Advisor

    24 hours ago


    Edinburgh, Scotland, Scotland, United Kingdom NRG Resourcing Full time

    A Wealth Management company based in Edinburgh providing clear unbiased advice following a thorough consultation and extensive fund and product research. Experienced whole market Independent Financial Advisers advising private, corporate and charity clients.The company are a growing the Mortgage & Protection side of the business and are looking to add...


  • Edinburgh, Scotland, United Kingdom RGH-Global Full time

    Job title: Residential Sales Advisor / Door-to-Door Sales Advisor Location: Scotland - Edinburgh Salary: £28,000 base plus On Target Commission c£28,000 About the role As a Residential Sales Advisor, you will be responsible for driving sales and raising awareness in the company's service-connected buildings and will be the face and voice of our...


  • Edinburgh, Scotland, United Kingdom Rayner Personnel Full time

    Mortgage and Protection AdvisorLocation: Edinburgh, ScotlandCompany Overview: My client is a long standing and reputable Mortgage Broker firm committed to providing tailored mortgage and protection solutions to their clients. They specialise in delivering free, impartial, personalised advice and exceptional service to help individuals achieve their...


  • Edinburgh, Scotland, United Kingdom Pontoon Full time

    Customer Service Represantative 12 months Monday - Friday Edinburgh THE ROLE A fantastic opportunity has arisen for a number of Transfer Agency Administrators to work within a large multi-national organisation, specialising in Investment Banking. You will be a part of a team responsible for providing innovative mutual fund transfer agency services for...


  • Edinburgh, Scotland, United Kingdom Aptia Full time

    Aptia is a new force in the employee benefits and pensions administration services, on a mission to change the world of administration for the better.In an underserved market, with huge potential for growth, Aptia serves 1,100 clients in the US and UK markets and will be supported by shared services in India and Portugal - helping more than seven million...


  • Edinburgh, Scotland, United Kingdom Pontoon Full time

    Contact/ Call centre AdvisorEdinburgh6 months£12.22 per hour PAYEMy high-profile banking client are recruiting for multiple Contact/ Call centre advisor. The role is a Hybrid role which will require the candidate to work on site 3 days a week and 2 days from home, working normal office hours 9-5. The role will be for a 12-month contracting position....


  • Edinburgh, Scotland, United Kingdom Meraki Talent Limited Full time

    Customer Services Opportunity (French Speaking)Excellent SalaryPermanentEdinburgh Meraki Talent’s client is currently looking to hire French speaking customer service professionals into their investment operations/client facing business area based in Edinburgh. Our client is a Global player in the financial services space which services a wide range of...


  • Edinburgh, Scotland, United Kingdom Meraki Talent Limited Full time

    Customer Services Opportunity (German Speaking)Excellent SalaryPermanentEdinburgh Meraki Talent’s client is currently looking to hire German speaking customer service professionals into their investment operations/client facing business area based in Edinburgh. Our client is a Global player in the financial services space which services a wide range of...


  • Edinburgh, Scotland, Scotland, United Kingdom Iconic Resourcing Full time

    Employee Relations Advisor Edinburgh with flexible working Full time & Permanent Competitive salary + benefits Iconic Resourcing HR are delighted to be partnering with a well established business who are seeking an Employee Relations Advisor to operate in a stand alone position in their Edinburgh office on a full time basis. You will work within a small...


  • Edinburgh, Scotland, Scotland, United Kingdom Meraki Talent Ltd Full time

    Customer Services Opportunity (French Speaking)Competitive SalaryPermanentEdinburgh Meraki Talent’s client is currently looking to hire French speaking customer service professionals into their investment operations/client facing business area based in Edinburgh. Our client is a Global player in the financial services space which services a wide range of...

  • HR Advisor

    3 weeks ago


    Edinburgh, Scotland, United Kingdom Cross Resourcing Full time

    We have a fantastic opportunity for a HR Executive (Advisor) to join a leading Law Firm based in Edinburgh. Based in our clients offices in the City Centre, you will provide operational HR support to a number of teams across the business. The successful candidate will possess experience in handling a variety of HR issues including recruitment, employee...

  • Customer Assistant

    3 weeks ago


    Edinburgh, Scotland, United Kingdom Lidl GB Full time

    Summary £12.40 - £13.00 per hour | 30 hour contract | Various shifts between 5am and 11pm | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just...

  • Customer Assistant

    2 weeks ago


    Edinburgh, Scotland, United Kingdom Lidl GB Part time

    Summary £12.40 - £13.00 per hour | 4-15 hour contracts | 5am starts to work delivery | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like...

  • Customer Assistant

    3 weeks ago


    Edinburgh, Scotland, United Kingdom Lidl GB Part time

    Summary £12.40 - £13.00 per hour | 20 hour contract | Various shifts but morning availability is essential | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each...