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Client Services Associate

4 months ago

London, UK, United Kingdom twenty84 Full time

We are currently looking for Client Services Associates for an innovative and fast-growing UK bank to engage with clients and help them understand the bank's offerings. In this role you will be part of a diverse and passionate team to deliver exceptional service to customers.


You'll also assist with operational tasks for the bank's products, in a fast-paced role ideal for those seeking a challenge and growth in one of the UK’s newest banks.


Key Responsibilities:

  • Provide exceptional client service
  • Communicate effectively across all channels
  • Navigate various internal systems and platforms
  • Work independently and escalate issues when necessary
  • Support colleagues and promote a positive team environment
  • Handle client information, inquiries, and complaints
  • Understand FCA regulations, especially in financial crime
  • Offer exceptional client service, ideally with experience in financial services

The role is hybrid and requires 2-3 days working in the London City office.

This is an interesting role in a bank known for its integrity, sense of community and inclusivity.

Apply now to be a part of the journey


At Twenty84, we believe in the power of diversity as a key component of innovation, growth, and success. We promote a culture where every individual—regardless of race, ethnicity, gender, age, religion, sexual orientation, ability, or background—feels valued, respected, and empowered. We are committed to helping our clients create inclusive environments that promote equal opportunities, and we actively seek to attract a diverse workforce.