Memorial Consultant

4 weeks ago

Aylesbury Buckinghamshire HP DN, Aylesbury, United Kingdom Southern Co-op Part time
At Southern Co-op we offer a lot more than just a job. As we are completely owned by our 200,000+ members, we put people first. Become part of the family with Southern Co-op, who are proud to serve local communities and put people first.

We have an exciting opportunity to join our Funeralcare team as an Area Funeral & Memorial Consultant.

We’re offering a permanent part-time role (30 hours per week) working Monday to Friday between 10am and 4pm. This role will support our branches in Aylesbury, Hazlemere, High Wycombe & Wendover, so candidates should live within a reasonable commuting distance to these locations. Flexibility to cover other branches across the wider area may be required for time to time.

You will need a full, clean, UK driving license with access to your own vehicle. We recognise the flexibility required for this role and to show our understanding and appreciation, the salary advertised includes a fixed addition of £1,300 per annum. This is to contribute towards business car insurance, as well as travel time and general wear and tear on your vehicle. You will also be able reclaim business mileage expenses

This is a truly rewarding role and we’re seeking an individual who is extremely passionate about building relationships, helping people, and delivering great service for the bereaved. At Southern Co-op we’ll support you in your career development and provide full training.

What to expect

As an Area Funeral & Memorial Consultant, you’ll provide cover and mobile support to funeral homes across our Funeralcare trading area. You’ll be delivering the best end of life care, support and client experience through the arrangement and delivery of funerals, memorialisation, and aftercare services. You will be the point of contact for clients as you support them throughout the process of making funeral and memorial choices. You’ll recognise the importance of understanding their individual wishes when organising a personal and unique tribute to their loved one.

Your day-to-day tasks will include;
● Welcoming and putting our clients at ease, guiding them through the process of arranging the funeral of their loved one. Building rapport and relationships that exceed our client expectations and are sensitive to their individual needs.
● Making sure funeral arrangements, memorialisation orders and aftercare services are perfect by ensuring accuracy and high attention to detail in every aspect. This will involve liaising with internal Southern Co-op departments as well as external suppliers, all while keeping in touch with the family throughout.
● Maintaining compliance with company policies, statutory legislation, internal KPIs, Funeral Director Code and FCA regulation - understanding the assurance this brings to our clients.
● Ensuring correct care of the deceased, for example, conducting daily checks. You’ll also facilitate Reflection Room visits for families.
● Being proactive in community engagement initiatives, both individually and as part of team events. Positively promoting the End-of-Life Services Southern Co-op brand to become the community’s choice.

Key skills required
● IT literate and a competent user of MS Office
● Great communication skills
● Organised with strong attention to detail
● Can display resilience and be comfortable working alone in branch
● High level of understanding, empathy, and compassion
● Flexibility to support across different branches

Benefits
● 31 days of annual leave (incl bank holidays) increasing over time to a maximum of 36 days after 10 years’ service.
● 20% discount in stores
● Healthcare cash plan
● Share incentive plan
● NEST pension
● Cycle-to-work scheme
● Opportunities to develop your skills through apprenticeships and our own in-house training & development programmes

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

INDELS

  • Area Funeral

    1 month ago

    Aylesbury, United Kingdom Southern Co-op Full time

    At Southern Co-op we offer a lot more than just a job. As we are completely owned by our 200,000+ members, we put people first. Become part of the family with Southern Co-op, who are proud to serve local communities and put people first.We have an exciting opportunity to join our Funeralcare team as an Area Funeral & Memorial Consultant.We’re offering a...

  • Area Funeral

    2 weeks ago

    Aylesbury, United Kingdom Southern Co-op Full time

    At Southern Co-op we offer a lot more than just a job. As we are completely owned by our 200,000+ members, we put people first. Become part of the family with Southern Co-op, who are proud to serve local communities and put people first.We have an exciting opportunity to join our Funeralcare team as an Area Funeral & Memorial Consultant.We’re offering a...

  • Consultant in Old Age Psychiatry, North Bucks OA CMHT

    1 month ago

    Aylesbury, United Kingdom Oxford Health NHS Foundation Trust Full time

    Oxford Health NHS Foundation Trust is a community focused organisation that provides physical and mental health and social care with the aim of improving the health and wellbeing of all our patients and their families. We provide a wide range of services for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East...

  • Consultant in Old Age Psychiatry, North Bucks OA CMHT

    3 days ago

    Aylesbury, United Kingdom Oxford Health NHS Foundation Trust Full time

    Oxford Health NHS Foundation Trust is a community focused organisation that provides physical and mental health and social care with the aim of improving the health and wellbeing of all our patients and their families. We provide a wide range of services for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East...

  • Assistant Psychologist

    3 months ago

    Aylesbury, United Kingdom Oxford Health NHS Foundation Trust Full time

    Buckinghamshire Inpatient Psychological Therapies Team - Ruby Ward (Female, Acute) We are looking for a highly motivated and enthusiastic person to join our Psychological service within our Inpatient Service, on our Rehabilitation Ward. We are looking for a graduate psychologist who wishes to develop their skills in acute rehabilitation mental health...

  • Assistant Psychologist

    3 months ago

    Aylesbury, United Kingdom Oxford Health NHS Foundation Trust Full time

    Buckinghamshire Inpatient Psychological Therapies Team - Opal Ward (Rehabilitation) We are looking for a highly motivated and enthusiastic person to join our Psychological service within our Inpatient Service, on our Rehabilitation Ward. We are looking for a graduate psychologist who wishes to develop their skills in acute rehabilitation mental health...

  • Clinical Lead

    6 days ago

    Buckinghamshire, United Kingdom Innovate Care Group Full time €50,000

    Clinical Lead Location: Buckinghamshire Type: Full Time 40 hours per week Salary: £50,000 Working pattern: Hybrid - remote, field-based along with one day per month in head office (London) About Innovate Care Group: We are setting the new standard in complex care. Our mission is to transform complex care by integrating innovative technology with...

  • Clinical Lead

    6 days ago

    Buckinghamshire, United Kingdom Innovate Care Group Full time €50,000

    Clinical Lead Location: Buckinghamshire Type: Full Time 40 hours per week Salary: £50,000 Working pattern: Hybrid - remote, field-based along with one day per month in head office (London) About Innovate Care Group: We are setting the new standard in complex care. Our mission is to transform complex care by integrating innovative technology with...

  • Clinical Lead

    3 days ago

    Buckinghamshire, United Kingdom Innovate Care Group Full time

    Clinical Lead Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.Location: Buckinghamshire Type: Full Time 40 hours per week Salary: £50,000Working pattern: Hybrid - remote, field-based along with one day per month in head office (London)About Innovate Care...

  • Clinical Lead

    5 days ago

    Buckinghamshire, United Kingdom Innovate Care Group Full time

    Clinical Lead Location: Buckinghamshire Type: Full Time 40 hours per week Salary: £50,000Working pattern: Hybrid - remote, field-based along with one day per month in head office (London)About Innovate Care Group:We are setting the new standard in complex care. Our mission is to transform complex care by integrating innovative technology with expert,...

  • Clinical Lead

    6 days ago

    Buckinghamshire, United Kingdom Innovate Care Group Full time

    Clinical Lead Location: Buckinghamshire Type: Full Time 40 hours per week Salary: £50,000Working pattern: Hybrid - remote, field-based along with one day per month in head office (London)About Innovate Care Group:We are setting the new standard in complex care. Our mission is to transform complex care by integrating innovative technology with expert,...

  • Clinical Lead

    5 days ago

    Buckinghamshire, United Kingdom Innovate Care Group Full time

    Clinical Lead Location: Buckinghamshire Type: Full Time 40 hours per week Salary: £50,000 Working pattern: Hybrid - remote, field-based along with one day per month in head office (London) About Innovate Care Group: We are setting the new standard in complex care. Our mission is to transform complex care by integrating innovative technology with...

  • Clinical Lead

    6 days ago

    Buckinghamshire, United Kingdom Innovate Care Group Full time

    Clinical Lead Location: Buckinghamshire Type: Full Time 40 hours per week Salary: £50,000Working pattern: Hybrid - remote, field-based along with one day per month in head office (London)About Innovate Care Group:We are setting the new standard in complex care. Our mission is to transform complex care by integrating innovative technology with expert,...

  • Clinical Lead

    6 days ago

    Buckinghamshire, United Kingdom Innovate Care Group Full time

    Clinical Lead Location: Buckinghamshire Type: Full Time 40 hours per week Salary: £50,000Working pattern: Hybrid - remote, field-based along with one day per month in head office (London)About Innovate Care Group:We are setting the new standard in complex care. Our mission is to transform complex care by integrating innovative technology with expert,...

  • Clinical Lead

    2 days ago

    Buckinghamshire, United Kingdom Innovate Care Group Full time

    Clinical Lead If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.Location: Buckinghamshire Type: Full Time 40 hours per week Salary: £50,000Working pattern: Hybrid - remote, field-based along with one day per month in head office (London)About Innovate Care Group:We are...

  • Clinical Lead

    6 days ago

    Buckinghamshire, UK, South East England, United Kingdom Innovate Care Group Full time

    Clinical Lead Location: Buckinghamshire Type: Full Time 40 hours per week Salary: £50,000Working pattern: Hybrid - remote, field-based along with one day per month in head office (London)About Innovate Care Group:We are setting the new standard in complex care. Our mission is to transform complex care by integrating innovative technology with expert,...