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Marketplace & Digital Partnerships Coordinator

4 months ago

London UK, UK, United Kingdom The Dune Group Full time

About us

Dune London is the leading affordable luxury footwear and accessories brand in the UK, with broad distribution across both the UK and internationally. It has 50 stores in the UK and over 100 in 25 countries around the world. The company is entering a period of sustained growth both through additional stores, expansion of sales on its online channels and through third party partners both in the UK and globally. Celebrating its 30th anniversary the group has over the years built an enviable position as the specialist in quality fashion footwear and accessories which has given it a unique position at the high end of the high street.


About the role

You’ll join the Marketplace and Digital Partnerships team, an area of significant growth and focus for the business. This role is responsible for the management of product information between Dune London and the Digital Concession and Marketplace partners, ensuring continued success by providing both timely and quality content to our range of Digital business partners. You will have the opportunity to work with multiple functions across the business, contribute towards key trading decisions and develop your skillset within the Ecommerce environment.

  • Building and developing relationships with Digital third party partners being day to day contact for partner communication and queries.
  • Responsible for sending all product imagery and data to digital third party partners, owning the concession trackers to ensure all products are live on the relevant channels
  • Conduct weekly reviews of partner websites to identify and collate any errors or areas that need improvement
  • Prepare daily, weekly and monthly trade reporting for the Digital third party channels
  • Support with day-to-day trading of the channels, regularly tracking sales and forecasts to analyse performance and proactively take action and highlight any opportunities.
  • Adhoc analysis and deep dives on weekly/monthly trade and performance.
  • Asset management, ensuring all digital assets are collated ahead of launches and banners are briefed in ahead of seasonal changeouts and promotions
  • Assist with the onboarding of new channels and maintain strong relationships with each of the existing partners


About you

What we need from you:

  • Intermediate Microsoft Excel skills including pivot tables and vlookups
  • A keen interest in learning and growing your skillset within the Ecommerce environment
  • Strong organisational skills with the ability to work on multiple projects at any given time
  • Ability to show initiative and enthusiasm for constantly improving processes
  • A keen eye for detail to spot any inaccuracies in product listings
  • Good analytical skills to support with key trading decisions and drive performance
  • Strong communication skills to efficiently liaise with internal and external stakeholders to plan and resolve any issues impacting trade


About the perks

  • Blended working – spreading your time across our office and remote working
  • Brand new sustainable office in bustling West London (near Westfield)
  • Friendly and open culture with flat structures allowing plenty of opportunity for development.
  • Company growth and opportunity; Dune is opening new stores and channels and evolving all the time
  • Open-minded company, welcoming thoughts and ideas to be shared
  • Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK.
  • 60% employee discount on Dune products – what’s not to love
  • 25 days holiday (plus the bank holidays)
  • Cycle2work and season ticket loans
  • Company pension scheme
  • Life assurance for all team members
  • We look after our people
  • 3.00 p.m. finish every pay day Friday
  • Team socials and drinks – we like to have fun
  • Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development offer free counselling legal advice and financial guidance.
  • Our own Wellbeing Allies – there to talk when you need them.


What happens next?

We will take a good look at your application and if we don’t feel we are right for you, we’ll make sure we let you know but sadly we are not able to give tailored feedback.

If we are excited to find out more about you, we will give you a call and arrange to talk.

A few things that might help:

  • Research the brand, the role, your interviewer on LinkedIn; browse our website; and visit a store if you can
  • Make sure you have plenty of examples to show off all your amazing skills and experience relevant to this role