Sales Administrator

4 weeks ago


Baglan Wales, Port Talbot, United Kingdom SmartPro Full time

Sales Admin / CRM software / Sales administration / Administrative experience / Customer Support / Sales Data Management


SmartPro is working with a well-established client based in Baglan, who have an immediate requirement for a Sales Administrator. This role is office-based, reporting to the Sales Administrator Manager.


Hours of work will be 8.30am – 4.30pm or as otherwise arranged.


Duties Include:

  • Customer contact for supply and delivery-related questions / issues.
  • Manage any feed-back on day to day orders and order queries eg: shortages, mis-deliveries.
  • Communicate with the customer on order status updates, issues etc.
  • Deal with any ad hoc customer requests concerning supply and delivery.
  • Assist in management of stock levels for customer-supplied components.
  • Work with the supply chain team on how to best meet customer needs.
  • Liaising with all areas of the business to satisfy customer requirements.
  • Hold discussions on stock availability and prioritisation of production and packing.
  • Review customer forecasts and advise on any changes, or queries.
  • Analyse sales data, flagging and reacting to any sales uplifts/declines.
  • Data entry
  • Project management of new product introduction, product de-lists and other product changes proactively communicating stock positions to the customer and liaising internally to ensure effective change management.
  • Monitor stock levels and facilitate any actions required for any ‘date marked’ stock issues.
  • Instigate regular discussions with customers on performance and potential ways to improve.
  • Cover administrative duties wherever necessary.


If you are a detail-oriented individual with a passion for supporting sales activities, we would love to hear from you


Sales Admin / CRM software / Sales administration / Administrative experience / Customer Support / Sales Data Management



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