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Service Desk Manager

3 months ago

Bristol, South West England, United Kingdom Peaple Talent Full time

Job Title: Service Desk Manager

Location: Bristol

Salary: up to £65,000


Peaple Talent have partnered with an established Southwest based business. They are looking for a Service Desk Manager to lead the team, improve processes, and promote excellence.


The Role:

  • Define and manage the support strategy
  • Coat and mentor the team to achieve their potential
  • Oversee technical support and escalations
  • Participate in internal projects for process and documentation improvements


The Candidate:

  • Excellent communication and stakeholder management
  • Experience managing a technical ITIL Service Desk
  • Familiarity with Customer Success functions


The Package:

Base salary: up to £65,000

  • 25 days holiday
  • Flexible working
  • Perkbox


Interested? If you think you're right for this role, then click the 'Apply Now' button and send us your CV.