Trade Counter Assistant

1 week ago


London, UK, United Kingdom Cottrell Moore Ltd Full time

Trade Counter Sales Assistant

This is an exciting opportunity to join this family-owned builders’ merchant in West Hampstead. As a Trade Counter Assistant, you will be the first point of contact for customers, providing expert advice, processing transactions, and ensuring the smooth operation of the trade counter.

Requirements :

  • Excellent customer service
  • Knowledge of hardware and building materials is desired
  • Good interpersonal skills, confident and able to approach customers.
  • Ability to work effectively as part of a busy team.
  • The ability to prioritise responsibilities under pressure and be self-motivated.

Hours: Monday - Friday - 7.30am - 5.30pm (1 hour break), alternative Saturdays 7.00am - 1.00pm

Benefits:

  • Competitive salary
  • Pension Scheme
  • Group Life Assurance
  • Staff Discount
  • Discounts on top brands, online stores, events, and attractions
  • Cycle to work scheme.
  • Employee assist programme
  • Long Service Awards
  • Annual Leave 20days plus bank holidays
  • Birthday Day off

Responsibilities:

  • Greet and assist our customers in a friendly and professional manner.
  • Assisting with deliveries in and out of the store
  • Dealing with any telephone queries effectively and communicating with customers and colleagues
  • Ordering goods
  • Respond positively and effectively to customer's needs.
  • Assist in the company stock counts.

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