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Client Manager
3 months ago
7Demand are looking for seasoned Client Managers with a natural flare for client success. You will be responsible for cultivating and enhancing client relationships to uncover revenue opportunities, as well as overseeing operations to guarantee exceptional client experiences.
As Client Manager you will manage clients, create opportunities, consult to understand the requirements, close business and set projects up with the delivery team, working to monthly and quarterly targets.
Key Responsibilities
- Own clients and develop deep relationships across the business to create more client conversations and grow pipeline
- Run scoping calls with clients to capture the brief, bringing management team and/or subject experts in as required to support, write scope of work documents for clients
- Track all opportunities and projects in HubSpot, own your client pipeline
- Project resourcing: Develop briefs, make resourcing decisions, brief the team.
- Own client on-boarding, run project kick off calls, introduce delivery team
- Lead the client engagement, running project plans for services clients, and staying connected to check in on outsourced resource clients
- Be an advocate for 7Demand on social media and within our communities
Required skills
- Excellent written and spoken English, with attention to grammar
- Minimum 5+ years in B2B technology marketing (ideally working in Partner marketing / channel marketing)
- Have a good working knowledge of partner marketing programs and technology channels
- Excellent HubSpot CRM skills
- Excellent project manager with attention to detail
- Have a passion for making clients exceptionally happy
- Able to juggle multiple projects, deadlines, and accounts. Multi-tasking is key.