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Sales Assistant

3 months ago

Greater Manchester UK, Greater Manchester, United Kingdom My 1st Years Full time

We are looking for a passionate, dedicated, results-driven Sales Assistant to join the My 1st Years team and work at our concession stand in Selfridges Manchester (Trafford Centre). The successful candidates will be able to elevate company standards, achieve sales goals and meet customer expectations. We are looking for someone for a minimum of 34 hours per week working varied hours.


Responsibilities

  • Greeting customers
  • Going the extra mile” to drive sales
  • Solid communication and interpersonal skills
  • Customer service focus
  • Ensure high levels of customer satisfaction through excellent sales service
  • Promoting the brand to gain new customers
  • Basic understanding of sales principles and customer service practices
  • Be involved in stock control and standards.
  • Assisting customers to find the goods and products they are looking for.
  • Being responsible for processing cash and card payments.
  • Replenishing the stand with the merchandise.
  • Answering queries from customers.
  • Reporting discrepancies and issues to the manager.
  • Giving advice and guidance on product selection to customers.
  • Balancing sale receipts.
  • Dealing with customer refunds.
  • Keeping the stand tidy and clean at all times.
  • Dealing with customer complaints in a professional manner.
  • Working within company guidelines.
  • Build productive trust relationships with customers
  • Attaching price tags to merchandise on the shop floor.
  • Responsible for security on the stand
  • Receiving and storing the delivery of large amounts of stock


Person Specification:

  • Having a friendly and engaging personality.
  • Basic IT skills required
  • Comfortable working and approaching members of the public.
  • Should have a confident manner.
  • Must be helpful and polite.
  • You should have retail sales experience
  • Able to work as part of a sales team
  • Flexibility around shifts required
  • Full machine training will be given


This role is paying £11.50 per hour

This a permanent role so please only apply if you can commit to a permanent position


PLEASE NOTE LOCATION IS THE TRAFFORD CENTRE