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Account Manager

3 months ago

Glasgow Scotland, Scotland, United Kingdom John Crane Full time

OEM Account Manager

Location: Glasgow, Remote Based


About Us:

John Crane, a global leader in providing innovative engineered solutions, and we are seeking is an experienced OEM Account Manager to join our team. Our focus is on delivering excellence in mechanical seals, systems, and filtration products to various industries. If you have a background in account management and a mechanical focus, we want to hear from you


Role Overview:

As an OEM Account Manager, you will have the responsibility to develop year on year OEM Sales in order to exceed and deliver our FPP targets, and also maintaining the level of expected customer contact and expectations linking both the customer and the company, enrolling all parties to deliver sustained and profitable growth. We’re looking for someone that can manage customer expectations and ensure they are always exceeded.



Duties and Responsibilities:


  • Account management of identified account base, ensuring business growth and longevity for the company.


  • Exceed budget/FPP of identified account base.


  • Promote the full range of available products and new technologies e.g. (Seals, Couplings, Safematic, Performance Contracts, 3D Modelling etc
  • Account planning and reporting in line with business requirements.


  • Understand customer needs and provide tailored solutions to meet their requirements.


  • Address and resolve any customer issues promptly and effectively.


  • Sales Performance.


  • Achieve and exceed sales targets and KPIs.


  • There is an expectation to visit these 4 key accounts on a regular basis.



The Individual:


Knowledge OEM Sales

Proven experience in account management, ideally with a mechanical focus such as gas seals, gaskets, pumps, or filtration products.

Strong relationship-building and customer service skills.

Excellent communication and negotiation skills.

Self-motivated with the ability to work independently and remotely.

Dispute / conflict management skills

Strategic / complex selling experience



What We Offer:


  • Competitive salary and bonus structure.
  • Company vehicle.
  • Opportunities for professional growth and development.
  • Supportive and dynamic work environment.


If you're ready to take on a challenging and rewarding role with John Crane, apply now to join our team as an OEM Account Manager. Help us continue to lead the way in providing innovative solutions to our valued customers.


About Smiths

At Smiths we apply leading-edge technology to design, manufacture and deliver market-leading innovative solutions that meet our customers' evolving needs and touch the lives of millions of people every day. We are a FTSE100, global business of around 23,000 colleagues, based in 55 countries. Our solutions have a real impact on lives across the planet, enabling industry, improving healthcare, enhancing security, advancing connectivity, and supporting new homes. Our products and services are often critical to our customers’ operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who are happy with responsibility, enjoy a challenge and are attracted by the idea of working at a business with an almost 170-year history of innovation, and five global divisions, all experts in their field.