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Assistant General Manager

3 months ago

City of London London, Central London, United Kingdom Galvin La Chapelle Full time

Galvin is a unique collection of restaurants, sharing a common ideal: high quality cuisine, luxurious surroundings, warm and hospitable professionals and respect.

We source and buy our seasonal ingredients daily and look to maximise their potential, treating them with the attention and care they demand. Our wines and beverages are hand selected from the finest producers.

When it comes to our customers, our belief is clear. Great service means caring enough to have anothers comfort and wellbeing at heart.

Ultimately we care about every detail. Its what has defined our approach in each of our restaurants from the very beginning.

Galvin La Chapelle is a Michelin Star, multi-awarded restaurant and has had praise heaped upon it from the very beginning for its polished French cuisine, friendly and attentive hospitality and stunning decor, winning no less than 8 top restaurant awards in its first year and retaining its Michelin star award since 2011.

An exciting opportunity has arisen for an experienced and enthusiasticAssistant General Managerto be a key part of our dedicated team of chefs, working in a professional, hospitable and friendly environment, with training and development opportunities and great benefits.

Assistant General Manager Responsibilities:

Liaise with General Manager and Owners/Directors to make decisions for operational activities setting and achieving strategic goals;

Plan and monitor the day-to-day running of business to ensure smooth delivery of our high standards and profitability;

Effectively supervise teams from different departments and provide constructive feedback;

Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements;

Manage procurement processes and coordinate material and resources allocation;

Oversee customer support processes and organize them to enhance customer satisfaction;

Develop annual budgets and targets;

Review financial information and adjust operational budgets to promote profitability. Organise monthly P&L meetings;

Revise and/or formulate policies and promote their implementation;

Manage relationships/agreements with third party companies;

Effective management of building maintenance, upkeep and servicing;

Evaluate overall performance of the business by gathering, analysing and interpreting data and metrics;

Ensure that the company runs with legality and conformity to established regulations.

The Successful Assistant General Manager will:

Have previous experience as aAssistant General Manageror similar in fast paced restaurants.

Have excellent organizational and leadership abilities;

Have the ability to deliver high standards consistently;

Have outstanding communication and people skills;

Have the ability to closely work with the management team;

Have in depth knowledge of diverse business functions and principles (e.g. Finance, Customer service, HR, Marketing etc.);

Have working knowledge of data analysis and performance/operation metrics;

Have familiarity with MS Office and various business software (e.g. Fourth Hospitality, F&B, Quadranet)

Have knowledge of industrys legal rules and guidelines;

Be pro-active, passionate and enthusiastic about their job;

Be a great team player;

Lead by example.

Assistant General Manager - What We Can Offer You:

Opportunity to work for a company that invest in its people

In house and external training and career growth opportunities

Employee of the Month Scheme

Regular opportunities to attend supplier visits and go on trips

Competitive salary

Great shift guidelines that promote a healthy work-life balance

Access to a confidential Employee Assistance Programme (EAP) with a 24/7 helpline and the opportunity to have sessions with a trained Counsellor for free

Generous discounts across all Galvin Restaurants

Free, freshly cooked staff meals on duty

28 Holiday days per year

If Galvin La Chapelle sounds like the right place for you, then please apply now for the Assistant General Manager position.


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