Production Coordinator
3 days ago
Production Co Ordinator
Part Time Monday -Friday 10.30-3pm Plus one Saturday in 2 9.45am-6.15pm
Average 26.5 hours per week
Additional Overtime available at events during the main event season which typically runs from April to September.
Based in our shop in Putney we need an exceptionally organised diligent individual to control and monitor all aspects of our custom kit orders. Ensuring each step of the process is delivered on time and excellent customer communication is delivered.
You’ll work alongside our sales and design team ensuring that each teams orders is delivered on time and right first time. Day-to-day, you’ll assist production and operations – via email and telephone – and help prepare orders for production.
You will be obsessively organised and computer literate with knowledge of shopify an advantage but not essential. You may have 1-2 years’ experience working in a retail/sports brand and holding a driving licence would be beneficial.
Your role will include:
· Order processing
– placing orders with suppliers via online systems and using in-house production sheets, managing artwork requests, booking jobs into the production schedule and working with the Production Manager to monitor progress and ensure kit deliveries within specified timelines.
· Problem solving
– elevating and communicating production issues to the Production Manager, working towards resolution and executing the determined course of action. Informing manager of any discrepancies and promptly resolving delays in the schedule.
· Order dispatch
– checking retail and team shipments and stock deliveries. Dispatching orders to customers and dispatching stock to warehouse.
· Administration
– send out customer delivery notifications, deal with email, telephone and visitor enquiries and queries; offer advice and assign enquiries to relevant team members.
· In-house print production
– using internal plotter and software to produce small runs of vinyl prints. Applying prints to products using heat press.
We’re looking for someone with a strong work ethic who isn’t afraid to try new things. You’ll need a good command of the English language with excellent vocal and written communications skills. You’ll be positive and patient with excellent time management and attention to detail.
What is on offer:
Salary £28k pro rata plus performance related bonus.
50% Staff discount on Crewroom clothing
Attractive Putney location.
Complimentary Crewroom Outfit twice a year
NEST Pension
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