Production Support Engineer

2 months ago

Birmingham, West Midlands, United Kingdom Deutsche Bank Full time
Job Description:

Job Title: Production Support Engineer

Corporate Title: Assistant Vice President
Location: Birmingham

Corporate Bank Technology is looking for a Production Support Engineer for our Corporate Bank Cash Management Technology platforms. You will be operating within Corporate Bank Production domain or in Corporate Banking subdivisions as a Production Support Engineer. In this role, you will be accountable to drive a culture of proactive continual improvement into the Production environment through application, user request support, troubleshooting and resolving the errors in production environment. Automation of manual work, monitoring improvements and platform hygiene. Training and mentoring new and existing team members, supporting the resolution of issues and conflicts, and preparing reports and meetings. You should have experience in all relevant tools used in the Service Operations environment and have specialist expertise in one or more technical domains and ensures that all associated Service Operations stakeholders are provided with an optimum level of service in line with Service Level Agreements (SLAs) / Operating Level Agreements (OLAs).

What we'll offer you

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its centre.

You can expect:
  • Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a Hybrid Working Model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them
  • Competitive salary and non-contributory pension
  • 30 days' holiday plus bank holidays, with the option to purchase additional days
  • Life Assurance and Private Healthcare for you and your family
  • A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
  • The opportunity to support a wide ranging CSR programme + 2 days' volunteering leave per year
Your key responsibilities
  • Partner with, and influence, stakeholders globally from development, infrastructure and production on risk identification, remediation solutions, and managing change conflicts to build momentum in optimizing the processes ,platforms across Production.
  • Grow into regional lead for a suite of applications in corporate banking technology.
  • Lead by example to drive a culture of proactive continual improvement into the Production environment through automation of manual work, monitoring improvements and platform hygiene.
  • Develop a Continuous Service Improvement approach to resolve IT failings, drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability by understanding emerging trends and proactively addressing them.
  • Carry out technical analysis of the Production platform to identify and remediate performance and resiliency issues.
  • Event monitoring and management via a 24x7 workbench and regularly probing the service environment and acting on instruction of a run book.
Your skills and experience
  • Highly experienced with Production Application Support and ITIL Practices
  • Deep understanding of application Support and/or Development and complex IT infrastructure (UNIX, Database, Middleware, Cloud, MQ etc.)
  • Strong knowledge of databases (Oracle/MSSQL etc.), including working experience of writing SQL scripts and queries
  • Working experience on UNIX/Linux, Solaris, Java J2EE, Python, PowerShell scripts, Bash, Ansible, tools for automation (RPA, Workload, Batch)
  • Experience in application performance monitoring tools - Geneos, Splunk, Grafana & New Relic , Scheduling Tools (Control-M)
  • Leadership and People Management experience
How we'll support you
  • Training and development to help you excel in your career.
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression.
Please note the expected salary for some roles may be below the minimum level requirements to support candidates who require a Skilled Worker visa to work in the UK. Should you already have a Skilled Worker visa and are identified for a role, we can discuss and support you with the process.

About us

Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.

Deutsche Bank in the UK is proud to have been named a The Times Top 50 Employers for Gender Equality 2024 for five consecutive years. Additionally, we have been awarded a Silver Award from Stonewall for two years running and named in their Top 100 Employers for 2023 for our work supporting LGBTQ+ inclusion.

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

  • Production Engineer

    2 weeks ago

    Birmingham, UK, West Midlands, United Kingdom The Job People Full time

    Production EngineerWorking on day shifts Birmingham£40k - £50kPermanent Position 4 or 5 day working week covering 37.5 hoursTPN (Total Productive Maintenance) preferred not essentialDeveloping Technical standards4 or 5 days covering 37.5 hoursBased in Birmingham Manufacturing and production Details for a Production EngineerProduction Engineer.Birmingham...

  • Production Design Engineer

    7 days ago

    Birmingham, UK, West Midlands, United Kingdom Pertemps Network Group Full time

    Production Design Engineer£43,000 + benefits Monday to Friday We are looking for an experienced Production Design Engineer (Mechanical) with extensive knowledge in mechanical design, fabrication, and manufacturing processes. The ideal candidate will have a deep understanding of how things are made, with the ability to design components and systems that are...

  • Lead Product Engineer

    1 month ago

    Birmingham, UK, West Midlands, United Kingdom MDE Group UK Full time

    Lead Product Engineer - Automotive Plastics CompetitiveBirminghamAbout the Company MDE have a truly exciting role for a Lead Engineer - Automotive Plastics who is seeking to progress their career into a leadership role where you will be leading the engineering design and development of automotive interior/exterior trim. This role will ensure the delivery of...

  • Information Technology Support Engineer

    3 months ago

    Birmingham, UK, West Midlands, United Kingdom Adria Solutions Ltd Full time

    Senior IT Support Engineer - Birmingham - Hybrid WorkingWe seek an experienced Senior IT Engineer to join our IT team, focusing on internal operations and collaboration systems. This role is essential for maintaining and improving our IT infrastructure, which supports domestic and international offices and remote workers. Our cloud-based environment uses...

  • Senior Application Support Engineer

    3 weeks ago

    Birmingham, UK, West Midlands, United Kingdom Sherborne Talent Solutions Full time

    I am on the search for a talented and passionate individual to fulfill the role of Senior Support Analyst form my highly successful international client. You will be an integral part of the Client Support team, providing expert application support to clients across the UK and Europe. Your primary responsibilities will include troubleshooting and resolving...

  • Asset & Wealth Management - Marcus - Product Management - London or Birmingham - Vice President

    2 weeks ago

    Birmingham, West Midlands, United Kingdom Goldman Sachs Full time

    Marcus The firm's direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we help over 800k customers with their savings goals, leveraging innovative design, data, engineering to provide customers with products that are grounded in value, transparency, and...

  • Design Engineer

    3 weeks ago

    Birmingham, UK, West Midlands, United Kingdom Owen Daniels Full time

    Design EngineerPermanent PositionExcellent salary/package (Holiday: 25 days + 8 Statutory Days, Pension up to 8% matched, Life Assurance: 5x Basic Salary)Growing Manufacturing BusinessOnsite in BirminghamMy client are a precision manufacturing business based in Birmingham specialising in machining and assembly of high value low volume components. The Design...

  • Application Support Engineer,

    2 weeks ago

    Birmingham, UK, West Midlands, United Kingdom Sherborne Talent Solutions Full time

    I am on the search for a talented and passionate individual to fulfill the role of Application Support Analyst who can with speak French or German for my highly successful international client. You will be an integral part of the Client Support team, providing expert application support to clients across the UK and Europe. Your primary responsibilities will...

  • School Chef

    2 weeks ago

    Birmingham, West Midlands, United Kingdom Team Support Staff Full time

    Full time, Term time only. 07:30 15:15 Monday to FridayWhat Were Looking For: Experienced Cook: Proven experience in cooking, ideally in a school or similar environment. Passionate Foodie: A love for preparing healthy and delicious meals. Safety Conscious: Knowledge of food hygiene and safety standards. Organized & Efficient: Ability to multitask and work...

  • Food Production Supervisor

    3 weeks ago

    Birmingham, West Midlands, United Kingdom Pertemps Network Catering Full time

    My client is a rapidly growing food production company looking to bring in a new passionate and dedicated Food Production Sous Chef into their manufacturing team, guiding and managing a large team ensuring consistency across the many meals they produce daily and food production standards.Due to the times of operation at the manufacturing kitchen, the...

  • Field Services Engineer

    1 month ago

    Birmingham, UK, West Midlands, United Kingdom ENVEA Global Full time

    Field Service Engineer – Midlands AreaThe role of Field Service Engineer is to provide product support, service, test and repair of the full range of ENVEA equipment across Customer sites in UK. The role may also require training customers in correct use and maintenance of their product and telephone support as necessary. Other duties may include feeding...

  • Sales Engineer

    2 weeks ago

    Birmingham, UK, West Midlands, United Kingdom Mansell Recruitment Group Full time

    My client is an established distributor of machine tools. They are seeking an experienced Technical Sales Engineer to be home based around the midlands area and look after their established customer base.The RoleSeeking a highly motivated and technically adept Sales Engineer to join their growing team. You will be responsible for developing new business...

  • Software Engineer

    2 weeks ago

    Birmingham, UK, West Midlands, United Kingdom TravelPerk Full time

    We are TravelPerk: a scaling unicorn valued at $1.3billion that has raised over $400m since our creation in 2015.Over the past few years, we’ve been named the fastest-growing SaaS startup in the world by SaaS1000 and featured as one of the hottest startups to watch by both Forbes and Wired. We’re revolutionizing the B2B corporate travel market—worth...

  • Sous Chef Food Production

    3 weeks ago

    Birmingham, West Midlands, United Kingdom Pertemps Network Catering Full time

    My client is a growing food production company looking to bring in a new passionate and dedicated Food Production Sous Chef into their manufacturing team, guiding and managing a large team ensuring consistency across the many meals they produce daily and food production standards.Due to the times of operation at the manufacturing kitchen, the successful...

  • Senior Electronic Engineer

    2 weeks ago

    Birmingham, UK, West Midlands, United Kingdom La Fosse Full time

    La Fosse is looking for a Senior Electronics Engineer to join a Global Aerospace company based in the West Midlands which you will be pivotal in the application of electronic system expertise within a multi-disciplinary engineering team.With a focus on NPI, you will play a central role in driving cutting-edge circuit solutions for the aerospace or defence...

  • Sous Chef Food Production

    4 weeks ago

    Birmingham, West Midlands, United Kingdom Pertemps Network Catering Full time

    My client is a growing food production company looking to bring in a new passionate and dedicated Food Production Sous Chef into their manufacturing team, guiding and managing a large team ensuring consistency across the many meals they produce daily. Due to the times of operation at the manufacturing kitchen, the successful candidate will ideally have their...

  • Electronic Design Engineer

    4 days ago

    Birmingham, UK, West Midlands, United Kingdom Coalesce Management Consulting Full time

    Electronics Design Engineer - 12 Month Contract - Outside IR35 - 2 Days on site every 2 weeks - Birmingham CMC are currently working with a key supplier into automotive, known for designing and developing electrification products utilised in commercial vehicles.You will work alongside systems, software, mechanical and safety engineers to produce both...

  • Senior Geotechnical Engineer

    2 weeks ago

    Birmingham, UK, West Midlands, United Kingdom Rendel Limited Full time

    Rendel, part of the Ingérop Group, is an international, multidisciplinary design and engineering consultancy, headquartered in London with offices in Birmingham, Bristol and Sydney, Australia. We provide client-focused engineering and technical solutions on major engineering construction projects worldwide in the infrastructure, energy and industry sectors....

  • Primary Engineer

    2 weeks ago

    Birmingham, UK, West Midlands, United Kingdom NES Fircroft Full time

    Position: Primary EngineerLocation: WFH / Office / Client SiteBenefits: Competitive Salary, 10% Bonus, UK Standard BenefitsProfile: Primary engineer required to join the team, this opportunity will be ideal for anyone with a passion and desire to deliver within applications engineering, we are looking for someone with an eye for detail and able to prepare...

  • Embedded Software Engineer

    1 week ago

    Birmingham, UK, West Midlands, United Kingdom Coalesce Management Consulting Full time

    Embedded Software Engineer – 12 Month Contract – Hybrid WorkingWest MidlandsCMC are looking for an Embedded Software Engineer to join our Automotive manufacturing client for an initial 12 month contract. You will be required to be on site for the first 4-6 weeks and following on will be working on a Hybrid Package with predominately remote working.You...