Agency and Business Support Officer

2 months ago


Leeds UK, West Yorkshire, United Kingdom Brown & Brown Europe Full time

Agency and Business Support Officer (Insurance)

Location: Leeds

Salary: £Negotiable + Benefits


We’re expanding our Business Support team in Leeds to continue to support our businesses in the most effective way.


Your primary focus will be on managing the Agencies and TOBAs with our trading partners. You will also manage some of the interactions that we have with these partners for regulatory

purposes, such as Product Governance and Fair Value.


This is an excellent opportunity to join Brown & Brown in a role that will allow for some excellent career opportunities as we continue to grow and develop our proposition further


The day to day:

  • Manage the arrangement of new agencies and TOBAs, including:


  1. Assessing new insurer and product requests
  2. Agency applications
  3. Hedron TOBAs with Insurers
  4. Hedron Client Money agreements with insurers
  5. On some occasions, Partner Brokers insurer TOBAs


  • Interface with relevant internal functions including Compliance, Agency and Product Governance teams.
  • Exchange information with Insurers and Brokers to fulfill regulatory requirements
  • Monitor due diligence on insurers via REG UK or other systems, liaise with System Consultants, Broking Desk & Brokers should changes arise
  • Maintenance of Client Money TOBA register, permits, contribute to other operational tasks performed within the Hedron Business Operations Team


About You:


  • You’ll have a Familiarity with Agency and TOBA arrangements between insurers and brokers
  • You’ll have An understanding of compliance within an insurance broking environment would be desirable
  • You’ll have A high level of personal organization, attention to detail and tenacity to ‘get the job done’.
  • You’ll have experience Cultivating strong working relationships with internal and external stakeholders


The rewards:

A negotiable basic salary plus all the normal benefits (Pension, Holidays (25 days + Bank Holidays, DIS)

Full support for professional development including fully funded professional qualifications (post probation)

An evolving environment which enables both career progression and variety



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