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Energy Services Team Lead

4 months ago

Wokingham UK, Berkshire, United Kingdom Shape IT Recruitment Full time

My client is seeking an Energy Services Team Leader to join my client that is an environmentally focused company dedicated to delivering energy-efficient solutions and acoustic systems across the UK. This role supports the Energy Services Manager and oversees the administrative activities that ensure the smooth operation of the team. Your focus will be on managing their people, ensuring excellent customer service and meeting targets.


Key Responsibilities:

  • Manage the day-to-day activities of the Energy Services team.
  • Oversee administrative processes for the compliant delivery of energy efficiency contracts.
  • Provide daily updates and reports to the Energy Services Manager.
  • Process and report installer payments weekly.
  • Collaborate with the Data Performance Analyst to provide forecasting and performance reports.
  • Establish strong relationships with customers through regular contact and exceptional customer service.
  • Support the Energy Services Manager in daily departmental operations.


Success for You & Key Requirements:

  • Build quality, long-term relationships at all levels.
  • Embrace and live company values through your behaviour.
  • Manage a diverse and efficient team with streamlined processes.
  • Willingness to travel within the UK for face-to-face meetings with customers.
  • Solution-focused with the ability to learn quickly and think creatively.
  • Clear and effective communication skills, both written and verbal.
  • Team player who is organized, self-sufficient, and supportive of others.


Additional Experience:

  • Experience working with or within an energy supplier.
  • Experience in the energy efficiency industry, specifically ECO.


Does this sound like you? Apply now and I'll be in touch to discuss the role in further detail.